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Canopy by Hilton London City

4.0 star property

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Photo gallery for Canopy by Hilton London City

Bar (on property)
Junior Suite, 1 King Bed with Sofa bed | Living area
Lobby
Restaurant
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
11-15 Minories St, London, England, EC3N 1AX
  • Tower of London
    ‪6 min walk‬
  • Tower Bridge
    ‪12 min walk‬
  • London Bridge
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

49-inch Smart TV with digital channels, TV

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed

49-inch Smart TV with digital channels, TV

Family Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness)

Suite (Peloton Wellness)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

7.8 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

9.8 out of 10
Exceptional
(34 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Bathroom shower

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About this property

Canopy by Hilton London City

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and concierge services are onsite.
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at Canopy by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Liverpool Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of Liverpool Street and Sky Garden
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Canopy by Hilton London City.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Canopy by Hilton London City has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40.00 per pet, per week
  • Only dogs are allowed
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 976 reviews
Rating 8 - Good. 182 out of 976 reviews
Rating 6 - Okay. 47 out of 976 reviews
Rating 4 - Poor. 15 out of 976 reviews
Rating 2 - Terrible. 19 out of 976 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and location was perfect for us.
Stayed 8 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely nice, clean, and conveniently located next to the transit station. The only negatives were that the carpet in the hallways leading to guest rooms made it a little difficult getting my bags to and from and the actual size of the rooms were quite small. The staff were very friendly, helpful, and accommodating. Would I stay there again….Yes.
Stayed 2 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. The staff were lovely and friendly. We have a city view which was a lovely surprise as was being guest of the day !!
Stayed 2 nights in Jun 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with this hotel. Just be aware that hotels don’t provide a microwave, which was surprising. There was no way to heat up dinner leftovers. I loved that they provided a kettle for tea as well as a coffee maker. We would stay there again.
Stayed 3 nights in Jun 2025

6/10 Okay

Erica

Stayed 5 nights in Feb 2025

10/10 Excellent

Tamara

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a very enjoyable stay at the Coply, Hilton in Central London. So conveniently located to bus and tube station. Not overwhelmed with tourist. Loved it, will come back
Stayed 3 nights in Jun 2025

10/10 Excellent

Ayonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing would book all over again 10x! The breakfast was something to look forward to every morning. Not very spacious in comparison to others but it’s still 100000/10
Stayed 5 nights in Apr 2025

10/10 Excellent

Angie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful! Wish I could stay all week.
Stayed 2 nights in Jun 2025

4/10 Poor

NAIMI

Business traveller
Disliked: Cleanliness, property conditions & facilities
Terrible Hygiene Issues! They pretend to clean bu they don’t underneath the bed you will find a dust, crumbles and many others stuff build up … and when I say a lot this is huge like it’s never been done .. what they do is cover it.. same underneath the toilet .. inside the cupboards and many other places can’t name them all but I think I made my point… ripped bed sheets …. Sink … shower
Stayed 13 nights in May 2025

10/10 Excellent

sinead

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location was fantastic, hotel is modern and nice decor. Staff friendly. Great for families. We would definitely return.
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a very safe and convenient area. Rooftop bar is wonderful. Staff was very kind and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Jaspal

Stayed 1 night in May 2025

10/10 Excellent

An

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay - wish we stayed longer! Staff was also very friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Caitlin

Stayed 1 night in Apr 2025

10/10 Excellent

Nisha Noreen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Adrian, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is beautiful, the bed was very comfy, nice room and shower.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and very helpful. The hotel was conveniently located to everything i wanted to do while i was there.
Stayed 4 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed stay. Rooftop bar only issue

I enjoyed our stay. The hotel itself was great, rooms very clean and spacious. The staff are all lovely. The only issue was the rooftop bar. It is independent of Hilton. They play very loud music with a deep beat until 11pm. This could be heard in our room (7th floor)and we couldn't drown it out. We did visit the bar on our arrival were allowed to stay for 1 hour as we did not have a reservation. It is extremely expensive. The views however are stunning.
Stayed 3 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in an excellent location!
Stayed 1 night in May 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and stay, what a find! Its rare to find some a gem of a hotel and leave feeling that you have literally nothing that you would change! From the moment we arrived, we were delighted to be able to check in super early and it just improved from there! We were soo surprised to have been chosen as 'guests of the day', receiving a room upgrade and some delightful treats! We can't wait to return soon and would highly recommend this wonderful hotel. Thank you to the staff who are going that extra mile
Stayed 1 night in May 2025

10/10 Excellent

Ali

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025