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Canopy by Hilton London City

4.0 star property

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Photo gallery for Canopy by Hilton London City

Restaurant
Lobby
Bar (on property)
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
11-15 Minories St, London, England, EC3N 1AX
  • Place, Financial District
    ‪1 min walk‬
  • Place, Tower of London
    ‪6 min walk‬
  • Place, Liverpool Street
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

9.8 out of 10
Exceptional
(40 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Bathroom shower

Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(36 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness)

Suite (Peloton Wellness)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

49-inch Smart TV with digital channels, TV

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed

49-inch Smart TV with digital channels, TV

Family Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible

  • Sleeps 3

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • Sleeps 2

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

  • Sleeps 2

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible

  • Sleeps 2

View all photos for Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Twin Beds, Accessible

  • Sleeps 2

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 2

View all photos for Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Twin Beds

  • Sleeps 2

View all photos for FAMILY CONNECTING ROOM

In-room safe, desk, laptop workspace, blackout curtains

FAMILY CONNECTING ROOM

  • Sleeps 3

View all photos for Junior King Suite With Sofa

In-room safe, desk, laptop workspace, blackout curtains

Junior King Suite With Sofa

  • Sleeps 3

View all photos for King Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

King Junior Suite

  • Sleeps 2

View all photos for King Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

King Junior Suite

  • Sleeps 3

View all photos for Twin Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Twin Premium Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 4

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About this property

Canopy by Hilton London City

Hotel with a restaurant, 9-minute walk to Liverpool Street
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and concierge services are onsite.
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at Canopy by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Liverpool Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of Tower Bridge and London Bridge
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Canopy by Hilton London City.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Canopy by Hilton London City has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 40.00 per pet, per week
  • Only dogs are allowed
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1009 reviews
Rating 8 - Good. 189 out of 1009 reviews
Rating 6 - Okay. 49 out of 1009 reviews
Rating 4 - Poor. 15 out of 1009 reviews
Rating 2 - Terrible. 22 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Siiri

Stayed 5 nights in Oct 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Stayed 5 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Huma

Stayed 2 nights in Sep 2025

10/10 Excellent

Ana

Stayed 4 nights in Sep 2025

10/10 Excellent

Ricardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Uri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff, the rooms are very clean and well laid out. Nice entertainment in the lobby area during the weekends.
Stayed 2 nights in Aug 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel.. great location next to Aldgate station can walk to tower bridge within minutes.. staff were so helpful and friendly.. breakfast was fantastic..would highly recommend this hotel and will definitely be staying there again
Stayed 1 night in Aug 2025

10/10 Excellent

Manny

Travelled with partner
Liked: Amenities
The property was around most amenities we needed, restaurants, breakfast places, pharmacies and especially the underground train station. Just a block away from the property, Aldgate.
Stayed 7 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely hotel. Great location. Great breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff (Chelsea) was very friendly, polite and professional. Hotel “vibe” is excellent; very quiet; excellent fitness facilities; great view of Canary Wharf skyline from room; great location in the City and near Aldgate tube station. On our first night, my daughter lost some jewellery down the sink drain and a maintenance worker was able to retrieve it quickly and professionally, much to my daughter’s relief. It was a very pleasurable stay and I highly recommend the Canopy by Hilton in London.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Stayed 4 nights in Aug 2025

10/10 Excellent

Shakeel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, service was second to none. Cosy, modern, stylish rooms. Central location with easy access to public transport. Will be back for sure!
Stayed 4 nights in Aug 2025

10/10 Excellent

Roger

Stayed 2 nights in Aug 2025

10/10 Excellent

Wanda, Deerfield Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place… the a/c has issues. But it was tolerated .
Stayed 2 nights in Jun 2025

10/10 Excellent

Shakira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn’t Fault It!

Had a little weekend trip to London this weekend for my partners Birthday, the hotel is in a great location right next to the Tower of London and a 5 minute walk to the nearest tube. Big thanks to Maisie the Public Relations Manager who kindly left confetti and cakes for my partners birthday in the room upon check in, loved the little touch! The rooms are spacious, clean, comfortable and have all the amenities you require and more (coffee, toiletries, fresh water etc)… They happily hold your luggage too and the bar / restaurant in the hotel is excellent too.
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely time had, shame it was only 1 night room large spotlessly clean coffee machine, fridge, robes & slippers as standard very pleased will stay again (next year chelsea flower show it's only 7stops away on the underground) perfect all round
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Canopy

Check in was easy, hotel was really classy. The roof top bar was great. Breakfast was above average
Stayed 1 night in Aug 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was stunning from the moment you arrive the staff wete very welcoming and friendly. Check in was fast and simple. We were upgraded and received some gifts which was a lovely surprise. We wete on the 6th floor with views of the city skyline.The room was spacious and spotlessly clean.The thing we appreciated was the water and ice station's on every floor, as it was very hot weather during our stay. The only negative was the air conditioning it was very lack lustre in that we could not feel it. We spoke to reception who got maintenance to check but it made no difference we could hear it was working and could feel it slightly in one spot in the room but not cold enough. The hotel has a lovely bar and cafe but yhe Italian restaurant is now closed so we where disappointed with that. There is a rooftop bar which we were given a discount card for but they do not accept this? As they are nothing to do with the hotel you gain entry to the bar via the hotel if you are a guest BUT this does not guarantee entry we were given 2 seats at the bar for an hour only as you have to book online but as it was the werkend was fully booked. The views were stunning though especially at night. The hotel is situated right opposite Aldgate tube station and a 10 minute walk to tower bridge tower of London and St Katherines Dock where there are many bars snd restaurants.You can slso get the uber boats from the pier. We are going to stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tom

Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Restaurant on main floor delicious
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay.
Stayed 4 nights in Aug 2025