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Canopy by Hilton London City

4.0 star property

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Photo gallery for Canopy by Hilton London City

Restaurant
Lobby
Bar (on property)
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
11-15 Minories St, London, England, EC3N 1AX
  • Place, Financial District
    ‪1 min walk‬
  • Place, Tower of London
    ‪6 min walk‬
  • Place, Liverpool Street
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

9.8 out of 10
Exceptional
(40 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Bathroom shower

Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(36 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness)

Suite (Peloton Wellness)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

49-inch Smart TV with digital channels, TV

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed

49-inch Smart TV with digital channels, TV

Family Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible

  • Sleeps 3

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • Sleeps 2

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

  • Sleeps 2

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible

  • Sleeps 2

View all photos for Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Twin Beds, Accessible

  • Sleeps 2

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 2

View all photos for Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Twin Beds

  • Sleeps 2

View all photos for FAMILY CONNECTING ROOM

In-room safe, desk, laptop workspace, blackout curtains

FAMILY CONNECTING ROOM

  • Sleeps 3

View all photos for Junior King Suite With Sofa

In-room safe, desk, laptop workspace, blackout curtains

Junior King Suite With Sofa

  • Sleeps 3

View all photos for King Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

King Junior Suite

  • Sleeps 2

View all photos for King Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

King Junior Suite

  • Sleeps 3

View all photos for Twin Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Twin Premium Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 4

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About this property

Canopy by Hilton London City

Hotel with a restaurant, 9-minute walk to Liverpool Street
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and concierge services are onsite.
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at Canopy by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Liverpool Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Tower Bridge and London Bridge
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Canopy by Hilton London City.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Canopy by Hilton London City has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 40.00 per pet, per week
  • Only dogs are allowed
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1007 reviews
Rating 8 - Good. 191 out of 1007 reviews
Rating 6 - Okay. 47 out of 1007 reviews
Rating 4 - Poor. 16 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Maria, Aurora

Stayed 1 night in Nov 2025

10/10 Excellent

Martha

Stayed 2 nights in Oct 2025

10/10 Excellent

Ashleigh

Stayed 1 night in Nov 2025

10/10 Excellent

Ole, Belmont

Liked: Cleanliness, property conditions & facilities
Room style, clean, modern, effective, service reliable, staff attentive and kind.
Stayed 2 nights in Oct 2025

2/10 Terrible

Orlando

Travelled with group
Disliked: Cleanliness
Room was ok. Despite the premium price, The staff in the lobby was horrible. Not coming back to this hotel at all.
Stayed 1 night in Oct 2025

10/10 Excellent

shuk yi

Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Lovely room with great views and exceptional Staff.
Stayed 1 night in Nov 2025

8/10 Good

Amir, folsom

Tt
Stayed 4 nights in Oct 2025

10/10 Excellent

Eijaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, very friendly staff. Very well managed and run. Great atmosphere in the lobby, close to Aldgate station, would stay here again. Parking available, but best to call in advance to make sure its available.
Stayed 1 night in Oct 2025

10/10 Excellent

Tafari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel!
Stayed 1 night in Oct 2025

8/10 Good

ro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes all very good thanks 👍
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, room and breakfast
Stayed 1 night in Oct 2025

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay in London very comfortable, The bed was amazing!
Stayed 1 night in Oct 2025

8/10 Good

Siiri

Stayed 5 nights in Oct 2025

10/10 Excellent

Minesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in experience. Thank you Josh. The room was clean and well presented. Great amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

The staff was exceptionally friendly. We really enjoyed our stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was just steps away from Aldgate Station. The room was perfect, the staff was friendly. I enjoyed my stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Very friendly staff and beautiful lobby. I would stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresita Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Canopy-London UK. Very nice, clean hotel. Service is impeccable. Enjoyed too the free water with ice. Florattica Bar, great food and cocktails and views from the top. Did not try the buffet breakfast as no more time.
Stayed 6 nights in Oct 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
I thought the hotel was lovely. I liked the friendly and relaxed vibe, whilst it was run professionally.
Stayed 1 night in Oct 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed and pillows
Stayed 2 nights in Oct 2025

6/10 Okay

Sandra

Stayed 2 nights in Sep 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025