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citizenM London Victoria Station

4.0 star property

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Photo gallery for citizenM London Victoria Station

Property amenity
Room, 1 King Bed, City View
Exterior
Breakfast, lunch and dinner served
Interior detail

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

9.2 out of 10
Wonderful
(320 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2615)
The price is €277
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

Property with a restaurant, near Buckingham Palace
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. All 226 rooms boast iPads and offer pillowtop beds and iPod docks. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of the comfortable rooms at citizenM London Victoria Station. During your stay, you're just a quick walk from Apollo Victoria Theatre. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. Built in 2022, this upscale property has 226 rooms on 9 floors. IPads and pillowtop mattresses are available in all rooms.
  • Air-conditioned accommodations with pillowtop beds, iPads, and iPod docks
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a multilingual staff
  • Guests really like the accommodations for the comfy beds, cleanliness, and overall comfort
  • Just a 4-minute walk from Victoria Station Travel Information Centre and 11 minutes by foot from Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

The property hosts a free manager's reception daily.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Guests will receive an access code. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1481 out of 1945 reviews
Rating 8 - Good. 339 out of 1945 reviews
Rating 6 - Okay. 80 out of 1945 reviews
Rating 4 - Poor. 24 out of 1945 reviews
Rating 2 - Terrible. 21 out of 1945 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to check in for our stay a day later than expected and although I emailed the property to let them know we were coming around 9:00 am the 2nd day of our reservation, they still gave our room away. When we arrived they told us there were “no clean rooms” but they did manage to find one, although it was an accessible room (this really only affected the bathroom). The girl working the front desk was very nice, the building itself was clean and modern, and close to Victoria Station, easily walkable to Buckingham Palace, etc. The reason for 2 stars is it’s just not good business to double book rooms. Lots of good hotel options in this area, I think next time I’ll stay elsewhere.
Stayed 2 nights in May 2025

10/10 Excellent

Vijaykumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Bart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The iPad controller was difficult in the middle of the night. Sometimes the TV failed. Very quiet room, a little small. 24/7 bar in lobby, very convenient to Victoria station, outstanding if you are there to see wicked or Hamilton!
Stayed 5 nights in Apr 2025

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Victoria Station, two theatres and Buckingham Palace! Clean hotel, comfortable bed and courteous and friendly staff! Great value for the price. Loved it and will return!
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top citizen

CitizenM Vauxhall road is a modern, comfortable space with spacious rooms and funky decor. Our room had a tablet that you could control the TV, temperature, blinds and lighting from. Being able to change the colour was also fun! Ourvroom came with a bed buddy, nice touch! Very comfortable large bed. Nice seating area downstairs.
Bed buddy
View from 10th floor, 1020
Stayed 1 night in May 2025

8/10 Good

Laura, Debary

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location near Victoria station. Staff was friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Peggy

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It has a great vibe and is close to everything . The room was very clean and comfortable. Staff is friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Khoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cozy hotel room for the two of us. Though it did its job for a place to sleep and shower. Super convenient because it's near Victoria station to use the underground which will allow you to go everywhere. The staff is friendly and were very nice. If you're staying here to go to Victoria Coach Station, just know that it's actually a further 5mins walk from the underground station. One thing to note, the area can be a bit rough at night. There were lots of drug users around, but my wife and I didn't feel unsafe, just be mindful of your surroundings.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great central location. The staff was excellent and the food great!
Stayed 2 nights in Apr 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but very small and lots of homeless

Nice hotel, very small but cozy. My only problem is the amount of homeless nearby. Most won’t bother you, but occasionally a mentally ill person might scare you.
Stayed 3 nights in Apr 2025

10/10 Excellent

andrew

Stayed 2 nights in Apr 2025

6/10 Okay

Andrew

Liked: Staff & service
Stayed here multiple times, WiFi has gotten worse and sketchy people camp out in the area at all times of day, not as good as it used to be
Stayed 4 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel with a fabulous location and friendly staff!! Shower is a bit small but that is to be expected since this hotel is all about efficiency.
Stayed 4 nights in Apr 2025

4/10 Poor

Jason

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel very noisy at night. The sound of low level alarm noise all night.
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the vibe at CitizenM properties. Our first experience was last summer in both Zurich and Geneva, both easy walking distance from railway stations. The location in London was just a 5 minute stroll to Victoria Station, which allowed us to explore the city via the underground with ease.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tracy, Charlottesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and the staff was awesome, will definitely stay here again
Stayed 6 nights in Apr 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Stayed 2 nights in Apr 2025

6/10 Okay

Leonel

Stayed 7 nights in Apr 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night as a stopover in London, room was perfect. Hotel staff were helpful and friendly, location is minutes from Victoria station.
Stayed 1 night in Apr 2025

8/10 Good

Nyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, smelled pleasant, was comfortable and quiet for the most part. The room had everything you'd require. Only thing the television gave a bit of trouble casting. Early check-in had a little wait but check-out was a breeze.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was rather small for 2 (non-couple) people but the property, food and especially the staff will bring me back to CitizenM again!
Stayed 5 nights in Apr 2025