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citizenM London Victoria Station

4.0 star property

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Photo gallery for citizenM London Victoria Station

Property amenity
Premium Room, 1 King Bed (View)
Interior
Exterior
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Place, Apollo Victoria Theatre
    ‪2 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(18 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM London Victoria Station

Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. All 226 rooms boast iPads and offer free WiFi and pillowtop beds. IPod docks and premium bedding are standard, as are flat-screen TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of the comfortable rooms at citizenM London Victoria Station. During your stay, you're just a quick walk from Victoria Station Travel Information Centre. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. Built in 2022, this upscale property has 226 rooms on 9 floors. Free WiFi and iPads are available in all rooms.
  • Air-conditioned accommodations with pillowtop beds, iPads, and flat-screen TVs
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a multilingual staff
  • Guests really like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Just a 4-minute walk from Victoria Station Travel Information Centre and 12 minutes by foot from Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

The property hosts a free manager's reception daily.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an access code. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1571 out of 2071 reviews
Rating 8 - Good. 364 out of 2071 reviews
Rating 6 - Okay. 87 out of 2071 reviews
Rating 4 - Poor. 26 out of 2071 reviews
Rating 2 - Terrible. 23 out of 2071 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephan

Liked: Cleanliness, property conditions & facilities
Incredible staff, perfect location, tasty breakfast buffet, and the room is always reliably well-apportioned and comfortable. I always stay at this CitizenM when I’m in London—highly recommended!
Stayed 1 night in Feb 2026

10/10 Excellent

armand

Liked: Cleanliness, staff & service, amenities
We always love staying at any M hotels. The staff were attentive and the rooms are clean and comfortable. The location was perfect for our trip. We had a good vacation, the hotel was a perfect stay to rest.
Stayed 1 night in Jan 2026

8/10 Good

Howard

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel, staff very nicr
Stayed 2 nights in Feb 2026

10/10 Excellent

robert

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Jan 2026

10/10 Excellent

Isa

Liked: Cleanliness, amenities, property conditions & facilities
Ok stayed 1 night. Was able to get an early check in.
Stayed 1 night in Jan 2026

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities
Room was spotless very modern , staff was very pleasant and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Juan Jose

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and good size. The location of the hotel is perfect and the staff is always attentive and willing to go the extra mile.
Stayed 3 nights in Jan 2026

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Jermaine

Stayed 4 nights in Jan 2026

10/10 Excellent

clare

Stayed 1 night in Jan 2026

8/10 Good

Phil

Stayed 2 nights in Jan 2026

10/10 Excellent

Chelsea Yvonne

Stayed 1 night in Jan 2026

10/10 Excellent

Ingrid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for transportation. The staff was very helpful. The rooms were very clean and fresh. Great place for the price
Stayed 6 nights in Dec 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Staff great
Stayed 1 night in Jan 2026

10/10 Excellent

Beatriz, Land O Lakes

Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel style! And super clean. I’ll definitely stay there again!!
Stayed 1 night in Jan 2026

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities
Staff were incredible, it was spotlessly clean. Rooms are on the small size but are very cool and modern. iPad to control everything. Would recommend
Stayed 2 nights in Jan 2026

8/10 Good

WILBERT

Stayed 3 nights in Jan 2026

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and gave me a good tip on how to arrange travel to Heathrow via Uber. It was my first time in London and this place was perfect. I even walked to Big Ben and the London Eye from the hotel, a 15 minute walk.
Stayed 1 night in Jan 2026

6/10 Okay

Byron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money. Did not like the street where this hotel is at. I do not see myself visiting this hotel again. I would rather pay extra and try a different hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Super helpful great staff, breakfast, quiet and comfortable room great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

8/10 Good

Annette

Stayed 4 nights in Dec 2025

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent, with city views. Clean an smooth check in/out process
Stayed 1 night in Jan 2026

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Easy check in, super clean!
Stayed 1 night in Jan 2026