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CityStay Hotel

2.0 star property

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Photo gallery for CityStay Hotel

Private kitchen
Exterior
Flat-screen TV
Private kitchen
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
94 Bow Road, London, England, E3 3AA
  • Place, ABBA Arena
    ‪10 min walk‬
  • Place, Queen Elizabeth Olympic Park
    ‪11 min walk‬
  • Place, London Stadium
    ‪16 min walk‬
  • Airport, London (LCY-London City)
    ‪16 min drive‬

Room options

View all photos for Double Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Ensuite

  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Triple Room, 1 Bedroom, Ensuite

Economy Triple Room, 1 Bedroom, Ensuite

Economy Triple Room, 1 Bedroom, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

CityStay Hotel

Guesthouse with a 24-hour front desk, near ABBA Arena
Self parking, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free guesthouse.
CityStay Hotel offers 20 accommodations with portable fans. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
During your stay at CityStay Hotel, you'll be within walking distance of ABBA Arena. Enjoy features like free WiFi in public areas and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Services include luggage storage
  • 15 minutes by foot from ABBA Arena and a 3-minute drive from London Stadium
Public spaces have free WiFi. For a fee, parking is available.

This London guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per day.
  • Cribs (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10 per night
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

CityStay Hotel
CityStay Hotel London
CityStay London
Hotel CityStay
CityStay Hotel London, England
CityStay
CityStay Hotel London
CityStay Hotel Guesthouse
CityStay Hotel Guesthouse London

CityStay Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 38 out of 445 reviews
Rating 8 - Good. 102 out of 445 reviews
Rating 6 - Okay. 160 out of 445 reviews
Rating 4 - Poor. 77 out of 445 reviews
Rating 2 - Terrible. 68 out of 445 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarajane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service friendly staff. Easy to get to the 02
Stayed 2 nights in Sep 2025

6/10 Okay

Rachel

Business traveller
Disliked: Cleanliness, staff & service
It’s really well situated, right next to the DLR. The room itself was as basic as you could get - the sheets were clean and new, but it was definitely not very clean, look like a deep clean hadn’t been done in there in a long time. It wasn’t disgusting, just not perfect. The shower was like a dribble, but there was a great TV with smart features. On a budget, it was pretty much exactly what I needed, but if you’re looking for anything other than a clean bed I’d think twice. No other facilities in the hotel - it’s less a hotel than a bunch of separate rooms. Like a hostel with an upgrade. Tbf I’d probably go again if I was in a dire need, but if you can find somewhere else for £50 that meets your needs I might advise doing that. Lol
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything good for the price, clean and decent size room free coffee fruit cereal and toast in kitchen. I’ll definitely be back and right next door to dlr Bow rd
Stayed 2 nights in Sep 2025

8/10 Good

Curtis

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service
The staff very helpful put us in the ground floor cause the heat was so bad witch was good
Stayed 3 nights in Aug 2025

6/10 Okay

Hredesh

Travelled with family and small children
Poor kitchen facilities and poor maintenance
Stayed 2 nights in Aug 2025

4/10 Poor

Harrison

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Fine if u only sleep there.

Location is great, however the room was not particularly clean and the plug sockets was hanging loose off the wall. Also i had to wait outside for 20minutes before i could check in as there was no one at the desk.
Stayed 4 nights in Aug 2025

6/10 Okay

Muzaher-ul

Stayed 1 night in Jun 2025

8/10 Good

Kathryn

Travelled with family

Good location. Easy access.

It was clean, and has parking which is helpful. Having wi-fi was helpful. The furniture could do with modernising.
Stayed 1 night in Aug 2025

10/10 Excellent

Jayne

Travelled with partner, Travelled with group
Bedding was clean, bathroom was clean and towels were clean. Whole place could do with a makeover but I’d stay again. Was convenient for tubes and overhead to get where we wanted to go. Lovely restaurant next door and pub over the road was really good. If you are looking for a cheap getaway then this is ideal.
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

Excellent Value for Money

Excellent value for money, Clean but basic room exactly what was required!
Stayed 1 night in Jul 2025

10/10 Excellent

Saiyateesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tej

Very nice, good hospitality
Stayed 1 night in Jul 2025

2/10 Terrible

Philip

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here!!!

Absolutely disgusting. Stank of smoke and poo! Filthy room and generally dirty. Things broken everywhere
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Basic but good value.

Basic but good value.
Stayed 1 night in Jun 2025

8/10 Good

Kevin

I liked that it was available and not extortionate! And the member of staff I interacted with was lovely!
Stayed 1 night in Jun 2025

6/10 Okay

Yu

Stayed 2 nights in Jun 2025

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quite and I will be back again
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Stayed 1 night in Jun 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Graeme

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

You get what you pay for..

Very basic hotel, but clean and cheap. Excellent access to underground
Stayed 2 nights in May 2025

10/10 Excellent

Puja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Swathy

Travelled with family

Terrible experience

I had a very bad experience with our stay in CityStay hotel. The room is not worth the rent at all. Heater in our room was not working and we asked them to check it but they never did. We asked them again but no response. We had to survive the cold nights without heater. Also cleanliness is very poor.
Stayed 2 nights in May 2025

8/10 Good

Sha

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Would stay again

Room 8. Two single beds. Clean sheets. Clean room. Comfortable bed. Felt safe. Good location for ABBA. Old building. But ok. Parking at a cost. Was able to park for the next day while sightseeing. Would stay again
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and helpful
Stayed 2 nights in Apr 2025

4/10 Poor

Erik

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025