Courtyard by Marriott London Heathrow Airport

4.0 star property

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Photo gallery for Courtyard by Marriott London Heathrow Airport

Exterior
Reception
2 bars/lounges, rooftop bar
Meeting facility
Daily buffet breakfast (GBP 14.95 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1 Nobel Drive Harlington, Hayes, England, UB3 5EY
  • Airport Bowl
    ‪2 min walk‬
  • Stockley Park
    ‪5 min drive‬
  • Twickenham Stadium
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪4 min drive‬

Room options

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(151 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds (View)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Courtyard by Marriott London Heathrow Airport

Eco-certified hotel with 2 restaurants and bars
2 restaurants, 2 bars/lounges, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott London Heathrow Airport offers 244 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions come with digital channels. Bathrooms include showers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of Courtyard by Marriott London Heathrow Airport's great location. During your stay, you're just a quick walk from Airport Bowl. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 10 meeting rooms
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 14 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and 10 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 13982 square feet (1299 square meters) and includes a conference center. The eco-certified Courtyard by Marriott London Heathrow Airport also features a rooftop terrace, a garden, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Kitchen & Bar - Onsite restaurant.
Sky Bar - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi, Irish, Russian

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 5 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 14.95 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Kitchen & Bar
  • Sky Bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (13,982 square foot of space)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Fee for in-room wireless internet: GBP 5.00 per 24-hour period (rates may vary)
  • Covered self parking fee: GBP 15.00 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard by Marriott London Heathrow Airport Hotel
Courtyard by Marriott London Heathrow Airport Hayes
Courtyard by Marriott London Heathrow Airport Hotel Hayes

Courtyard by Marriott London Heathrow Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 816 out of 1237 reviews
Rating 8 - Good. 275 out of 1237 reviews
Rating 6 - Okay. 70 out of 1237 reviews
Rating 4 - Poor. 31 out of 1237 reviews
Rating 2 - Terrible. 45 out of 1237 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and lovely hotel

Stayed for one night before an early flight. The hotel was lovely and clean and modern, staff we friendly and helpful. The skybar was a lovely restaurant and great views of the runways.
Stayed 1 night in May 2025

8/10 Good

Joy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Overall a good stat - beware food in lobby store

Only complaint is we bought 3 containers of ice cream at hotel store in lobby and it was inedible and past the expiration date :(
Stayed 1 night in May 2025

6/10 Okay

SURANJITH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good stay except for the lady who checked us in. She came across as angry and unwelcoming.
Stayed 2 nights in May 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LHR Hotel

Great hotel if you need somewhere to stay close to LHR - I used the hoppa bus to get to and from the airport and had no problems.
Stayed 1 night in Apr 2025

10/10 Excellent

Beatrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel, conveniently located near the bus that get you to the airport terminals. There are good dining options inside the hotel, and a bowling alley across the street if you need to kill some time. The room was quiet and cozy. The bathroom was well lit and clean. My only criticism is the shower design, which is open and allows water to spray out.
Stayed 1 night in Apr 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view out of my window, the room was nice, big and the shower room was very nice to and a comfortable king size bed and the lady who give me my room was amazing so thank you for the love room.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asking us to pay for the breakfast buffet the night before or raise the price if you just walk in. We have never stayed here. Don’t know what types of food is offer or if it is prepared to our liking or if it is worth the price they are charging until we see it
Stayed 1 night in Apr 2025

10/10 Excellent

Namir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathleen A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice! We ate at both restaurants and staff was super. Hard workers and efficient. Veronica was our waitress at the Indian restaurant. Food was excellent. I would definitely stay here again when flying in / out of Heathrow. Alaska" arranged a taxi to pick us up for our early morning flight and the plan was executed flawlessly.
Stayed 1 night in Apr 2025

10/10 Excellent

Max, Curridabat

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Kifah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic cooperative staff specially in reception ..very clean .quite hotel and vey nice restaurant
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Reba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, s
Stayed 2 nights in Apr 2025

8/10 Good

Rashi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Pick any other hotel near Heathrow

Firstly, having stayed at Marriott's all over the world for over 30 years, and having been part of the Marriott Vacation Club for years, this stay was incredibly disappointing. Room - When we checked in to our room, there was a plate of stale cakes on the table with a Thank You card from the manager to another guest. Begs the question - was our room cleaned before we checked in? (I have taken pictures of this). There wasn't enough toilet paper provided and to request more took our call being transferred to 3 people to get this. Parking - firstly if you are visitor for dinner - this is free, however if you are a PAYING guest and spend over £200 on food and drink, parking is not free for you. Room Service - To order an ice bucket to our room, it took our call to be transferred to 3 people before we were able to order this and there was a £4.50 service fee for Ice! NEVER have I been charged for Ice in a hotel. The hotel is run down and the staff are as useful as a chocolate teapot. Surprising, considering that there are so many hotels along the airport at the same price point - you would expect healthy competition would improve standards, but at this Marriott it is the converse. Having stayed at 10+hotels near Heathrow - this has to be the worst one.
Stayed 1 night in Apr 2025

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jinous

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with beautiful rooms
Stayed 1 night in Aug 2024

6/10 Okay

John A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Shuttle

Disappointed that an airport hotel does not have a shuttle to the airport. There's a once per hour service at a charge. Otherwise, it's Uber or cab. I did enjoy the Indian restaurant for dinner. If you don't like Indian food, I didn't see any nearby options.
Stayed 1 night in Apr 2025

10/10 Excellent

Jaydon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff and Helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Stayed 2 nights in Apr 2025

10/10 Excellent

rukhsana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to celebrate an occasion

Very nice comfortable stay very clean room wirh excellent service by all staff. Food at hotel restaurant very nice and tasty. Will be back afain soon.
Stayed 2 nights in Apr 2025