Dao By Dorsett West London

4.0 star property

Choose dates to view prices

Photo gallery for Dao By Dorsett West London

Dao Studio Terrace | Terrace/patio
Dao Studio Park View
Lobby sitting area
Mini-fridge, microwave, stovetop, espresso maker
One Bedroom Apartment | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Laundry

Explore the area

Map
56 Shepherd's Bush Green, London, England, W12 8QE
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Hyde Park
    ‪7 min drive‬
  • Buckingham Palace
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

Dao Studio Park View

  • 25 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Duplex

  • 73 sq m
  • Sleeps 4
  • 2 King Beds

Premium One Bedroom Apartment

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

One Bedroom Apartment

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Dao Studio Double

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Dao Studio Twin

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Dao Studio Terrace

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Dao By Dorsett West London

Eco-certified hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Weekly housekeeping is available.
Dao By Dorsett West London offers 74 accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels, pay movies, and smart speakers. Accommodations at this 4-star hotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Dao By Dorsett West London. During your stay, you'll be within walking distance of Westfield London Shopping Centre. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from Westfield London Shopping Centre and 8 minutes from Hyde Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Dao By Dorsett West London.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Dao By Dorsett West London has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Pay films
  • Smart speaker

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 20 at check-out

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 20 at check-out.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Dao By Dorsett West London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 320 reviews
Rating 8 - Good. 76 out of 320 reviews
Rating 6 - Okay. 28 out of 320 reviews
Rating 4 - Poor. 19 out of 320 reviews
Rating 2 - Terrible. 12 out of 320 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chantal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying at this hotel. Very convenient location. Not too crowded. Clean
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

First visit and hope to return.

A delightfully stylish property with a great location in London. The service was fantastic. The room could use a bit of refreshing and unfortunately the view wasn't great and the windows were very dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful Luxury Retreat

My stay was wonderful, the staff were helpful and provided exemplary customer service. The decor of the hotel and the apartment rooms is stunning, very luxurious. This is truly a hidden gem, a peaceful luxury retreat.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lawrence

Nice stay . I loved the rain showers. I will stay again.
Stayed 2 nights in Feb 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air con not working. Waited an hour
Stayed 1 night in Feb 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
The most lovely hotel! Amazing staff, clean rooms! Definitely be back!
Stayed 1 night in Feb 2025

8/10 Good

Bass

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

E

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointing

Carpet in bedroom was dirty; a real no-no. Registering team were pretty useless and it took 20 minutes to book in and the same time to book out. The breakfast was outrageously expensive with poor selection for the price of £30 with NO service available
Stayed 1 night in Feb 2025

8/10 Good

Chloe

Liked: Cleanliness
Disliked: Staff & service
Staff could've been alot kinder, some was great, some not so much. Manager was nice as well. Again just a small percentage that was a little cold.
Stayed 1 night in Jan 2025

4/10 Poor

Ciaran

Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Katie

Stayed 2 nights in Jan 2025

10/10 Excellent

Zaynab

Stayed 14 nights in Dec 2024

8/10 Good

Mayar

Stayed 5 nights in Dec 2024

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Asif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Patrick

Travelled with family
Stayed 3 nights in Dec 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it
Stayed 2 nights in Dec 2024

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lucija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. I did not like the grey weather, but that's just London :)
Stayed 4 nights in Dec 2024