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Dolphin Hotel

3.0 star property

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Photo gallery for Dolphin Hotel

Front of property
Triple Room
Reception
32-inch TV with satellite channels
Triple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Place, Oxford Street
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

7.4 out of 10
Good
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 5
  • 5 Twin Beds OR 3 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

Economy Single Room

  • Sleeps 1

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

  • Sleeps 5

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4

Single Room

  • Sleeps 1

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Triple Room

In-room safe, free WiFi, bed sheets

Triple Room

  • Sleeps 3

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About this property

Dolphin Hotel

Hotel with a 24-hour front desk, 7-minute walk to Hyde Park
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and a front-desk safe. WiFi in public areas is free. Additionally, multilingual staff assistance, a banquet hall, and a vending machine are onsite.
Dolphin Hotel offers 30 accommodations with safes and coffee/tea makers. Satellite television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dolphin Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and a vending machine
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
As a guest of Dolphin Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Dolphin Hotel also features room service (during limited hours) and a front-desk safe.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 6.75 for adults and GBP 6.75 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Reviews

Dolphin Hotel Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 226 out of 955 reviews
Rating 8 - Good. 341 out of 955 reviews
Rating 6 - Okay. 235 out of 955 reviews
Rating 4 - Poor. 103 out of 955 reviews
Rating 2 - Terrible. 50 out of 955 reviews

Reviews

8/10 Good

Kaliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great day. Right near Paddington train station so transportation was never an issue. The only thing I will say is if you have limited mobility, this may not be the place for you to stay. As there is no elevator in around four stories.
Stayed 3 nights in Jul 2025

8/10 Good

Wilfred

Travelled with group
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Zhao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Maricel, Everett

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: •within walking distance to Paddington station, bus stops, hop on hop off bus stop, places to eat, souvenir shops •place was relatively clean. •Staff were friendly and helpful. Meh: •Room was somewhat small; we were out most of the time, so we didn't mind as much. But the bathroom felt tiny. I bumped the shower door and got a bruise, while my mom said she had trouble sitting on the toilet, she's a bit bigger and kept knocking down the toilet paper. :/ also, you can hear the underground. We were on the 2nd floor and we're not light sleepers so it didnt bother us, but I could see an issue for some people. Cons: •had trouble with shower water temperature, it would go between hot and cold. •no a/c; but they had an old fan to help but still was pretty hot at the end of july. •no stairs; so if you have a lot of luggage, keep that in mind.
Stayed 4 nights in Jul 2025

10/10 Excellent

John E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in London

This was at the end of a 17 day trip and was great way to finish. A fun and unique hotel very close to Paddington Station.
Stayed 2 nights in Aug 2025

6/10 Okay

Wai Bing

Travelled with family
Liked: Staff & service
The location is really good, it close to the train station, restaurant and shopping center. The bed is noise when roll over. Staff is nice.
Stayed 1 night in Jul 2025

6/10 Okay

Sheila, Laconia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
No comp drinking water, no AC, very small room for 4. It’s probably a pov of a tourist since we are not from UK.
Stayed 1 night in Jul 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jul 2025

10/10 Excellent

Anand, north chelmsford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Kurt

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Angela Sofia

Liked: Cleanliness, staff & service
.
Stayed 4 nights in Jul 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

miguel

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is too old and dirty especially the public areas not the room, that was too small. They should be rated as a 1 and a half star not a 3 as they pubish in the networks
Stayed 5 nights in Jul 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the station. Little hot in the room but a fan was provided. Love the fridge so helpful.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay.
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Room comfort

No sleep!

On arrival the hotel was in a great location a few mintues by Paddington Station and the shops. Checking in was quick and staff was friendly. My room was ground floor with eveything I needed and clean. All too good to be true as the London underground runs right underneath my room and every 20 minutes the room was shaking. barely got any sleep, also 7 in the morning the cleaner was hoovering right by rooms door even when i put the do not disturb sign on my handle so my room was right by the breakfast room so i had so many noises with family, kids, screaming, plates, dishes. must of got about 3 hours sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Staff & service, amenities, property conditions & facilities
We were on the fourth floor which was a 92nd second stair climb. The bathroom was the size of an RV bathroom with shower and there were four single beds. It was perfect. Great wifi, decent breakfast, friendly staff. The circle line runs it but the underground is part of the culture of London.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly adequate for our needs. Round the corner from Paddington station. This is a Budget Hotel….so basic but clean friendly and by the beautiful Norfolk Gardens.
Stayed 3 nights in Jul 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a one night stopover between train journeys. It's clean, comfortable and only a couple of minutes from the station. Would definitely use it again.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my short stay at the Dolphin Hotel, and would happily have stayed longer, or stay again. The only downside is the lack of air con (but a fan was provided) and the lack of lift given I had a large suitcase. Otherwise, it was a clean and tidy room with everything needed, and being so close to Paddington Station made getting around London very easy. The staff were all very helpful and friendly. For the price paid, I found this hotel great value. Would definitely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great, around the corner from paddington station, great cafes, restaurants nearby, the staff at the hotel was great, and the breakfast was good too.
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

One night at the Dolphin

The room was quite small, just barely wider than the twin bed therein. Some evening noise from adjacent buildings, which did 'stop' around 11pm or so. The fan helped me to sleep that night, and it was an overnight stop for me so I could catch an early plane out of Heathrow the next day. The price was good; however, I would not stay for more than a day - even though it is conveniently located close to Paddingon and Hyde Park.
Stayed 1 night in Jun 2025