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The Z Hotel at Gloucester Place

3.0 star property

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Photo gallery for The Z Hotel at Gloucester Place

Exterior
Club Junior Suite Room (All Inclusive)
Courtyard view
Café
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
51 Gloucester Place, London, England, W1U 8JF
  • Marble Arch
    ‪8 min walk‬
  • Hyde Park
    ‪9 min walk‬
  • Oxford Street
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for King Room

King Room

King Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Room

Junior Suite Room

Junior Suite Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Queen Room

Queen Room

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Junior Suite Room (All Inclusive)

Club Junior Suite Room (All Inclusive)

Club Junior Suite Room (All Inclusive)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club King Room (All Inclusive)

Club King Room (All Inclusive)

Club King Room (All Inclusive)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room, No Windows

Queen Room, No Windows

Queen Room, No Windows

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Z Hotel at Gloucester Place

Hotel with a 24-hour front desk, a short walk to Marble Arch
Concierge services, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel.
The Z Hotel at Gloucester Place offers 114 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually furnished accommodations include desks. A pillow menu is available. 50-inch Smart televisions come with premium satellite channels.

Bathrooms include showers and hair dryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at The Z Hotel at Gloucester Place, you're just a quick walk from Marble Arch. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served weekends for a fee
  • Services include a concierge and luggage storage
  • Just a 3-minute walk from Baker Street and 9 minutes by foot from Marble Arch
As a guest of The Z Hotel at Gloucester Place, you'll find concierge services and an elevator. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekends from 6:30 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend continental breakfast available 6:30 AM to 11:00 AM for a fee: GBP 12.95 for adults and GBP 12.95 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Hardwood flooring in room
  • Lift (114 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 12.95 for adults and GBP 12.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Gloucester Place Hotel
The Z At Gloucester London
Z Hotel at Gloucester Place
The Z Hotel at Gloucester Place Hotel
The Z Hotel at Gloucester Place London
The Z Hotel at Gloucester Place Hotel London

The Z Hotel at Gloucester Place Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 62 reviews
Rating 8 - Good. 18 out of 62 reviews
Rating 6 - Okay. 7 out of 62 reviews
Rating 4 - Poor. 6 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 5 nights in May 2025

8/10 Good

Nick

Stayed 1 night in Jun 2025

8/10 Good

Gifty N A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, only downside is the noise on my
Stayed 1 night in May 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Interesting property… fantastic location, modern well done room, excellent and friendly staff, and a fair price for all of that. It was unlike any hotel I’ve stayed at. A small room that functioned like a studio apartment in a great part of town. BUT… I can also say that I had one decent sleep out of the three nights we stayed due to our room being in a vestibule next to the lift (don’t take room 3301 or 3302). We heard the fire door open and close all night, people chattering, hooting and hollering, and the lift door opening and saying “Ground Floor” repeatedly at all hours. If you had any idea of taking an afternoon nap, you can forget about it. Also, no top sheet on the bed? Certainly substandard and possibly subhuman given that the duvet was way too thick and made us sweat profusely. Also not the kind of room you’d want to share with anyone other than a significant other given the fishbowl bathroom that lacked any privacy. The place is a great concept, but why chinz out on proper sheets, hair conditioner, a safe in the room, and adequate noise control?
Stayed 3 nights in Jun 2025

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
This is my favourite hotel in London, loved the room! The club is an add extra, it was so nice to chill out in the evening with a glass of wine in the club area .
Stayed 1 night in Jun 2025

6/10 Okay

Rajapillai K

Travelled with family
Liked: Staff & service, property conditions & facilities
Helpful staff Clean hotel,
Stayed 3 nights in May 2025

8/10 Good

Holly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

SAMANTHA

Liked: Cleanliness
No one present at reception upon check in. I’d emailed before to say that my arrival was 22:00 and would someone be there? No response! Room was “upgraded” it was freezing and the a/c did not work when trying to increase the temperature. The room was very noisy (or rather the inconsiderate neighbours were). Good water pressure on the shutters although the hose was broken (room 5551). Expensive for a basic hotel.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Stayed 1 night in Apr 2025

8/10 Good

richard charles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Convenient location… simple set up, good value
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Stayed 1 night in Apr 2025

10/10 Excellent

Bernd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

DIMITRI

Stayed 7 nights in Mar 2025

6/10 Okay

DIMITRI

Liked: Cleanliness, staff & service
Location is great. There are rooms in different buildings, so you always need to walk to the reception building for the common area or cafeteria. I found the rooms internally noisy, you can here the people walking on the parquet, above or below you…
Stayed 4 nights in Mar 2025

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The help was fantastic they where friendly and was very helpful always had time to answer my questions I would go back there in a heart beat
Stayed 4 nights in Mar 2025

10/10 Excellent

Anna

Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Conor

Stayed 3 nights in Mar 2025

8/10 Good

N

Stayed 1 night in Mar 2025

6/10 Okay

Mouhannad

Disliked: Cleanliness, staff & service, property conditions & facilities
Felt like a hospital room. All white and clinical.
Stayed 2 nights in Mar 2025

8/10 Good

lisa

Liked: Staff & service, property conditions & facilities

Good stay

Amazing service, lovely staff Bed big but uncomfortable, shower needed regrouting!
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Poor service and room was not worth it

It was the first time using Z hotels and I would definitely not be using again. It was booked for 2 nights but checked out after 1st night and went elsewhere. The shower was leaking (seal broken so water coming through into toilet area) and it was not cleaned properly. One of the pillows had a mark as if the pillowcase had not been washed properly. There is no way to contact reception from the room we were in unless walk down to the main reception. We even tried calling Reception using the system given in the part we were staying with no answer, so just dropped the key cards and left. The room also did not look like what was shown in the images. In my opinion, it’s okay to stay here if budgeting or don’t mind the smaller space and not fussed about the cleanliness etc. I am not happy that paid for 2 nights.
Stayed 2 nights in Feb 2025

8/10 Good

Rameez

Liked: Property conditions & facilities
Good
Stayed 1 night in Feb 2025