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Great St Helen Hotel

4.0 star property

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Photo gallery for Great St Helen Hotel

Double Lower Ground
Reception
Front of property
Business centre
Economy Inside Double | Bathroom

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
36 Great St. Helens, London, England, EC3A 6AP
  • Place, Financial District
    ‪1 min walk‬
  • Place, Liverpool Street
    ‪3 min walk‬
  • Place, The Gherkin
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

View all photos for City Double Room

City Double Room

City Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Inside Double

Economy Inside Double

Economy Inside Double

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Lower Ground

Double Lower Ground

Double Lower Ground

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for City Double Room

In-room safe, desk, blackout curtains, iron/ironing board

City Double Room

  • Sleeps 2

View all photos for Economy Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Economy Double Room

  • Sleeps 2

View all photos for Lower Ground Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Lower Ground Double Room

  • Sleeps 2

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The price is €104
includes taxes & fees
3 May - 4 May
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About this property

Great St Helen Hotel

Along with a business center, this smoke-free hotel has a 24-hour front desk and a front-desk safe. WiFi in public areas is free.
Great St Helen Hotel offers 18 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This London hotel provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Great St Helen Hotel, you're just a quick walk from Liverpool Street. You'll find features like free WiFi in public areas and a business center.
  • Free WiFi in some public areas
  • Amenities include a front-desk safe, a business center, and an elevator
  • Just a 4-minute walk from Liverpool Street and 11 minutes by foot from London Bridge
Public spaces have free WiFi. You'll find a business center on site. Great St Helen Hotel also features a front-desk safe and an elevator.

This 4-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Great St Helen Hotel Hotel
Great St Helen Hotel London
Great St Helen Hotel Hotel London

Great St Helen Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 39 out of 117 reviews
Rating 8 - Good. 33 out of 117 reviews
Rating 6 - Okay. 21 out of 117 reviews
Rating 4 - Poor. 16 out of 117 reviews
Rating 2 - Terrible. 8 out of 117 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness
Very nice basic, clean overnight accommodation.
Stayed 1 night in Jan 2026

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities
AVOID THIS PLACE LIKE THE PLAGUE - I arrived at about 11pm, after a 5am start and no lunch, with some hot food I had just purchased. On arrival at my room the key card slot to make the lights work was not working. Two guys came down to try and fix it. This involved smashing it so hard the neighbours came out to complain and using double sided tape. Meanwhile I was sat in the room in complete darkness (no windows) as my food went cold. I asked if they could move me to another room but was told they were fully booked. This was a lie they had been told to tell me by someone they contact by phone (they thought I couldn’t understand the language). Given my increasing unhappiness they then agree to move me to another room. I asked how this was possible if they were fully booked. I was told that they would need to fix my room and put people who were coming later in there - another lie. In the second room the TV was not working. After another visit from the two guys, much replugging in of the TV and messing around they agreed the TV was broken. They then moved me to a 3rd room (despite being “fully booked”). The lights and TV worked, although this room was infested by flies. I resigned myself to the situation, threw away my now stone cold food and went to bed. Worst hotel experience in a long time.
Stayed 1 night in Dec 2025

4/10 Poor

Michael

Business traveller
Liked: Cleanliness, staff & service
Welcome to Japan. I never do such a small hotel room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities
V good
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Very central and polite staff.
Stayed 12 nights in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are right next to the Horizon 22 front door! Less than 5 minute walk to the Liverpool st station. Great location, clean and comfortable facilities. Would recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nazir

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel for both London shopping and Wembley

Comfortable budget hotel for easy access to centre & Wembley. Water and snacks. Comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Aryan

Stayed 1 night in Aug 2025

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just looking for a clean bed and bathroom for a quick overnight stay and the hotel provided just that.
Stayed 1 night in Jul 2025

10/10 Excellent

Nazir

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller

Good location but not at all luxury.

I didn’t love it to be honest.
Stayed 1 night in Jul 2025

4/10 Poor

Shaun

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was rude, the room was small, the furniture was damaged.
Stayed 1 night in Jun 2025

6/10 Okay

Rodrigo

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very small room and very uncomfortable bed and pillows. For the price paid the value isn’t there.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good room, no facilities at all but it's location is such that it does not really matter, plus it states that on booking.
Stayed 1 night in Apr 2025

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

vijay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
rolms are vewry cramp and there is NO breakfast ... great if you jsut need a room .. facilites in the room are good.. over all good room but just a bit cramped all round..
Stayed 1 night in Mar 2025

10/10 Excellent

Roger, Longview

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a bit small but all was excellent. Quiet and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Damien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Tristan

Stayed 1 night in Feb 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have stayed previously

I didn't stay
Stayed 1 night in Feb 2025

8/10 Good

Jonathan

Stayed 1 night in Jan 2025