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Haymarket Hotel, Firmdale Hotels

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Photo gallery for Haymarket Hotel, Firmdale Hotels

Property entrance
Egyptian cotton sheets, hypo-allergenic bedding, down duvets
Lift
Exterior
Indoor pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Suffolk Place, London, England, SW1Y 4HX
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Theatre Royal Haymarket
    ‪1 min walk‬
  • Place, Leicester Square
    ‪1 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪79 min drive‬

Room options

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(17 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.8 out of 10
Exceptional
(20 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Junior Suite

Luxury Junior Suite

Luxury Junior Suite

10.0 out of 10
Exceptional
(8 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Junior Suite

A bedroom with a large bed, a nightstand, a lamp, and a window with curtains.

Deluxe Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Suffolk Suite

One Bedroom Suffolk Suite

One Bedroom Suffolk Suite

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Terrace Suite

Junior Terrace Suite

Junior Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Accessible (Luxury)

Junior Suite, Accessible (Luxury)

Junior Suite, Accessible (Luxury)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Haymarket Hotel, Firmdale Hotels

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
Haymarket Hotel, Firmdale Hotels offers 53 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages and facials.
Our customers tell us they can't get enough of the helpful staff at Haymarket Hotel, Firmdale Hotels. During your stay, you're just a quick walk from Trafalgar Square. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Trafalgar Square and 4 minutes by foot from Piccadilly Circus
Haymarket Hotel, Firmdale Hotels offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a library, and multilingual staff are also featured at the luxury Haymarket Hotel, Firmdale Hotels.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 11:00 AM.
Brumus Bar and Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brumus Bar and Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • 2 treatment rooms
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 78.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 28 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Haymarket Hotel, Firmdale Hotels Hotel
Haymarket Hotel London
Haymarket London
Hotel Haymarket
Haymarket Hotel London, England
Haymarket Hotel, Firmdale Hotels London
Haymarket Hotel, Firmdale Hotels Hotel London

Haymarket Hotel, Firmdale Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 532 out of 578 reviews
Rating 8 - Good. 34 out of 578 reviews
Rating 6 - Okay. 7 out of 578 reviews
Rating 4 - Poor. 3 out of 578 reviews
Rating 2 - Terrible. 2 out of 578 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
Grat experience, would go there anytime again
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Katsuya

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, serious swimming pool and beautifully decorated room and the public areas with arts.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Katsuya

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, full scale swimming pool and beautifully decorated room and the public spaces. I would like to stay on the future London visits.
A lovely room!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
The best of the best in London
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
This is one of the best hotels in London I look forward to it every stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel in a great location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, amenities
Well designed facilities, very clean, excellent staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, superb welcoming staff (thank you Elena - reception team) fantastic location (heart of the theatre district, next to the National Gallery) stunning breakfast - best I ever enjoyed in 25 years of business travel (thank you Janet - restaurant/breakfast team) - 5-star all across!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay!!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities
AMAZING!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the pool is amazing!!!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean property, excellent service. Great food
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect stay!!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Teila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel with a great location to wander and sightsee. Staff was incredibly attentive. Breakfast was fabulous and afternoon drinks and music was a nice break from the busy touring
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful pool
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. The staff is all lovely, the bed is dreamy, the bathroom was top notch (great water pressure!) and our room was astoundingly quiet with double windows and lots of soft furnishings. The breakfast is divine; literally the most perfect poached eggs I’ve ever seen. I really loved the two sitting areas which are like private living rooms-we invited some friends in and had drinks in one of them. The location is also fantastic, we walked everywhere.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Superb staff, location and property
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Jill

Liked: Amenities
Disliked: Cleanliness, staff & service
Great spot near the West End. The staff, especially the concierge were very helpful. The rooms were spacious and lovely. The 60 foot gorgeous indoor pool was a wonderful addition!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rhonda D

Liked: Amenities
This is our third stay. We actually plan the Haymarket trip now.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
one of the best Firmdale properties. Great lobby and crazy pool and bar
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, well designed interiors, good breakfast
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel! Immaculately clean, very quiet rooms, friendly helpful staff, excellent bar and restaurant. This hotel as well as Hamyard are absolute gems in London, we will be back!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with every detail in excellent condition and with thoughtful features throughout. Quite with high comfort and amazing staff.
Stayed 2 nights in Jun 2025