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Haymarket Hotel, Firmdale Hotels

5.0 star property

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Photo gallery for Haymarket Hotel, Firmdale Hotels

Property entrance
Indoor pool
Egyptian cotton sheets, hypo-allergenic bedding, down duvets
LED TV
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Suffolk Place, London, England, SW1Y 4HX
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Piccadilly Circus
    ‪3 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪95 min drive‬

Room options

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.8 out of 10
Exceptional
(19 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Junior Suite

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Luxury Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suffolk Suite

One Bedroom Suffolk Suite

One Bedroom Suffolk Suite

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Terrace Suite

Junior Terrace Suite

Junior Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Accessible (Luxury)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Junior Suite, Accessible (Luxury)

  • Sleeps 3
  • 1 King Bed

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About this property

Haymarket Hotel, Firmdale Hotels

Luxury hotel with an indoor pool, 3-minute walk to Trafalgar Square
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
Haymarket Hotel, Firmdale Hotels offers 53 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages and facials.
Our customers tell us they can't get enough of the helpful staff at Haymarket Hotel, Firmdale Hotels. During your stay, you're just a quick walk from Trafalgar Square. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Trafalgar Square and 4 minutes by foot from Leicester Square
Haymarket Hotel, Firmdale Hotels offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a library, and multilingual staff are also featured at the luxury Haymarket Hotel, Firmdale Hotels.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 11:00 AM.
Brumus Bar and Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brumus Bar and Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • 2 treatment rooms
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 78.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 28 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Haymarket Hotel, Firmdale Hotels Hotel
Haymarket Hotel London
Haymarket London
Hotel Haymarket
Haymarket Hotel London, England
Haymarket Hotel, Firmdale Hotels London
Haymarket Hotel, Firmdale Hotels Hotel London

Haymarket Hotel, Firmdale Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 514 out of 559 reviews
Rating 8 - Good. 33 out of 559 reviews
Rating 6 - Okay. 7 out of 559 reviews
Rating 4 - Poor. 3 out of 559 reviews
Rating 2 - Terrible. 2 out of 559 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities
This is one of the best hotels in London I look forward to it every stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities
Well designed facilities, very clean, excellent staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Stayed 3 nights in Oct 2025

10/10 Excellent

Jill, Katonah

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
Great spot near the West End. The staff, especially the concierge were very helpful. The rooms were spacious and lovely. The 60 foot gorgeous indoor pool was a wonderful addition!
Stayed 3 nights in Oct 2025

10/10 Excellent

sera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Haymarket is a little slice of luxurious heaven. This hotel is my go to when visiting London. Stylish, warm welcoming and centrally located, this beautifully designed hotel has every amenity, and offers elevated comfort. The staff are incredible, always welcoming and so attentive. The rooms are beautifully appointed and so comfortable with gorgeous beds, and linens. The bar and restaurant are fantastic and the hotel pool is wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Gloria

Stayed 3 nights in Sep 2025

10/10 Excellent

Rhonda D, Bothell

Travelled with family
Liked: Amenities
This is our third stay. We actually plan the Haymarket trip now.
Stayed 5 nights in Sep 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful pool
Stayed 4 nights in Sep 2025

10/10 Excellent

Teila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel with a great location to wander and sightsee. Staff was incredibly attentive. Breakfast was fabulous and afternoon drinks and music was a nice break from the busy touring
Stayed 4 nights in Aug 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I've been traveling for decades, and our stay here (for a couple) was perhaps the best ever. We booked a Deluxe Room, which apparently was upgraded to a Deluxe Suite at the corner of the property (windows on two sides!). The bathroom was to die for: a spacious monument of granite and glass, with a big old style bathtub and a shower with amazing water pressure. The restaurant was gorgeous and comfortable, and the food was delightful. I liked the "Honesty Bar" where any time of day you can get yourself a cocktail, champagne, etc. and simply sign the sheet. Next trips to London, we will be staying here for sure. Thank you Haymarket Hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mujtaba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Haymarket Hotel in August for a week and had an absolutely wonderful experience. The rooms were spotless, comfortable, and perfectly located - just a short walk to Trafalgar Square, Leicester Square, Covent Garden, and other major attractions. What truly made our stay exceptional was the staff. They were attentive and extraordinary, remembering our names, our meal preferences, and even offering thoughtful suggestions for activities tailored to what we enjoy. Breakfast was delicious every morning, with the wait staff showing the same warm attentiveness. Traveling with family, including our 12-year-old, we were touched by the little details - like the ice cream voucher he received, which he happily enjoyed. These personal touches made us feel genuinely cared for. Highly recommend the Haymarket Hotel for anyone visiting London - it’s the perfect blend of comfort, location, and exceptional service.
Stayed 7 nights in Aug 2025

10/10 Excellent

David, Mission Viejo

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff takes care of you like family
Stayed 5 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at The Haymarket Hotel for our 40 wedding anniversary and were there for 4 nights. The hotel is great, oldy worldly but also modern vibes, unique swimming pool with very colorfull umbrellas and lounge beds, very cool ! Staff were brilliant, looked after us and had a treat for our anniversary weekend, so friendly and always happy to help and go the extra mile. Cant recommend The Haymarket enough and we will be back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Phillip

Stayed 7 nights in Jul 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel in a great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Aziz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible five star service, every aspect of our stay was amazing!! Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

Elisabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the pool is amazing!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Amiee

Stayed 2 nights in Jul 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel. Great staff. Spacious room
Stayed 1 night in Jul 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
one of the best Firmdale properties. Great lobby and crazy pool and bar
Stayed 5 nights in Jul 2025

10/10 Excellent

Paul, Lake Forest Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean property, excellent service. Great food
Stayed 3 nights in Jun 2025