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Helen's Hotel

2.0 star property

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Photo gallery for Helen's Hotel

Interior detail
Interior entrance
Free WiFi
Shared bathroom
Free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
20 Craven Park, London, England, NW10 8TD
  • Place, Swaminarayan Hindu Temple
    ‪14 min walk‬
  • Place, Willesden Jewish Cemetery
    ‪19 min walk‬
  • Place, Wembley Stadium
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

Standard Double Room

  • 0 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Quadruple Room

  • Sleeps 4
  • 2 Single Bunk Beds

Family Room

  • Sleeps 6
  • 1 Double Bunk Bed and 2 Single Beds

Similar properties

Front of property
St Nicholas Hotel Kenton
  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping
3.5 out of 5, Good, 128 reviews
The price is €46
includes taxes & fees
18 Jan - 19 Jan
St Nicholas Hotel Kenton

About this property

Helen's Hotel

Hotel connected to the convention center in London with free parking
This smoke-free hotel features free self parking and free WiFi in public areas. Bathrooms are shared.
Helen's Hotel offers 11 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Guests have access to shared bathrooms.
With your stay at Helen's Hotel , you'll be connected to the convention center and close to Wembley Stadium. Free WiFi in public areas and free self parking are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Services include a virtual front desk
  • Just a 5-minute drive from OVO Arena Wembley and 5 minutes from Wembley Stadium
WiFi is free in public spaces. Free self parking is available.

This London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Virtual front desk

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bathroom

  • 2 shared bathrooms (in-room sinks)
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Helen's Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

6.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service
I called the property on the day as i realised i hadnt checked mobility. Honestly the owner could not have been more helpful. Is the hotel dated yes but it is clean and felt safe and secure. The owner and staff were super freindly, super helpful and i would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Clean and tidy, great place if you’re going to Wembley. Worth the money and free parking. We had 4 single comfy beds. Only thing missing was a bin in the room. Other than that would highly recommend m!
Stayed 1 night in Sep 2025

4/10 Poor

Helen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Not a good experience at all. Broken bed springs, shared bathrooms, cracked sinks which had no plugs, only sockets behind bunk beds, Shower room had hole in floor under the floor covering, shower tray clean but stained. No human interaction- more of a low grade hostel than hotel….
Stayed 1 night in Sep 2025

8/10 Good

ROBIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Matt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

8/10 Good

Victoria

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Jose Daniel

Travelled with family
Liked: Staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Julie

Travelled with family
Liked: Staff & service

Inaccurate listing on Hotels.com

The room itself was very special and reasonably comfortable. However, it was shared bathroom when the listing suggested the room had a private bathroom. The manager kindly put other guests on another floor to allow us exclusive use of the ground floor bathrooms but it made it a less comfortable stay, especially for teenage girls who felt a little vulnerable.
Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities
Travelled as a family, was met on arrival to hotel, staff very friendly, gave the kids free lollipops& showed us to our room. Room was clean and comfy, just what we needed, shared bathrooms but didnt bother us as we didnt bump into anyone. Microwave, kettle& some cutlery in the room. Basic but for the price really good especially as its close to tube station. Area is a bit rough, rubbish etc everywhere but hotel itself was clean& tidy.
Stayed 3 nights in Sep 2024

8/10 Good

Bavanthan

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities
Not very safe. You can't even lock the door properly. The main door is also very unsafe
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
It was what you could expect, nothing over the top, but worth what you pay. The room was all freshly clean.
Stayed 1 night in Dec 2024