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Holiday Inn London Brentford Lock by IHG

4.0 star property

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Photo gallery for Holiday Inn London Brentford Lock by IHG

A multi-story hotel with a reflective water body in front, featuring a modern architectural design with multiple windows and balconies.
A modern cafe with a wooden counter, hexagonal floor tiles, and a sign that reads "EAT HEALTHY".
An outdoor deck with wicker furniture and potted plants, overlooking a river and buildings.
A greenhouse with a large glass structure, surrounded by well-maintained flower beds with various colors.
A modern interior with a sectional sofa, wooden bookshelves, and a view of the street.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Commerce Road, Brentford, England, TW8 8GA
  • Place, Syon Park
    ‪3 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪9 min walk‬
  • Place, River Thames
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Standard Room

A neatly made bed with a black headboard, two bedside lamps, and framed pictures on the wall.

Standard Room

8.4 out of 10
Very good
(17 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Balcony (Canal View)

A wooden wardrobe with a white robe hanging on the door.

Premium Room, 1 King Bed, Balcony (Canal View)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

An iron on a white ironing board in a room with wooden paneling.

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A neatly made bed with a black headboard, two bedside lamps, and framed pictures on the wall.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(30 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

An iron on a white ironing board in a room with wooden paneling.

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A corner sofa with a round table, a framed abstract painting, and a wall socket.

Standard Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Holiday Inn London Brentford Lock by IHG

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Holiday Inn London Brentford Lock by IHG offers 134 accommodations with safes and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brentford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn London Brentford Lock by IHG. During your stay, you'll be close to Royal Botanic Gardens, Kew. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from Royal Botanic Gardens, Kew and 6 minutes from Twickenham Stadium
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 12745 square feet (1184 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn London Brentford Lock by IHG. For a fee, parking is available.

This 4-star Brentford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.
The Open Lobby - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 17 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Open Lobby

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12,745 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.95 per person
  • Covered self parking fee: GBP 17 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock By Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Hotel
Holiday Inn London Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Brentford
Holiday Inn London Brentford Lock by IHG Hotel Brentford

Holiday Inn London Brentford Lock by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1007 reviews
Rating 8 - Good. 313 out of 1007 reviews
Rating 6 - Okay. 83 out of 1007 reviews
Rating 4 - Poor. 27 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, great staff. Not many amenities but close to airport and very comfy stay with balcony
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and all the staff er kind good help during our time in the hotel.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

glenn

Liked: Cleanliness, staff & service, amenities
Comfortable room, good food
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Amla

Liked: Cleanliness, amenities, property conditions & facilities
Yes spotless and amenities great
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was mediocre but everything else was good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel good location decent breakfast although sausages could maybe be cooked a little longer as looked eneamic,, and orange juice was empty both days
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kalliopi

Liked: Cleanliness, staff & service, amenities
Lovely rooms, excellent breakfast, friendly staff! A very pleasant and enjoyable 4-night stay. Thank you very much!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was 10/10 Air con in room maybe clearer instructions And having only 1 lift in use was a hinderance especially on book out as there had been a very large wedding party booking out on the same day.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Nicky

Shhs
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All as expected and as one would expect of Holiday Inn. No complaints and a safe bet
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Twickenham. My only negative about the hotel was that the WiFi was really unstable and kept dropping out. Shouldn’t happen in 2026!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent clean comfortable hotel with secure parking.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Thushara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant and super comfortable stay overall!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Tony Morris

Liked: Cleanliness, property conditions & facilities
Clean room. Friendly staff. Superb breakfast. Location.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Karin

Clean room. Good tea/coffee making utilities. Didn’t stay for breakfast so can’t comment.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities
Hotel was clean and festive and the rooms lovely and big, clean and well Sri Kes with tea / coffee. Beds very comfy.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
excellent customer service from the staff at both the reception desk and in the restaurant/bar
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Staff were helpful and polite. Great transit and dining options nearby.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness
We had my grandsons wedding and everyone and everything was amazing
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

RHODORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good breakfast
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Really good stopover hotel.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Milin

Liked: Cleanliness, property conditions & facilities
Staff and the property was very good.
Stayed 2 nights in Jun 2025