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home.ly - London West End Apartments

3.0 star property

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Luxury Apartment | Balcony view
40-inch LCD TV with digital channels, TV, Netflix
Deluxe Apartment | View from room
Fridge, microwave, oven, stovetop
Luxury Apartment | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

View in a map
94 Shaftesbury Ave, London, England, W1D 5EB
  • Place, Leicester Square
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Place, Trafalgar Square
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

View all photos for Executive Apartment

City view from property

Executive Apartment

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Apartment

City view from property

Luxury Apartment

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Apartment

Premium Apartment | Living area

Premium Apartment

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living area

Deluxe Apartment

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

home.ly - London West End Apartments

This smoke-free apartment building features free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a dining area and a sitting area, while an LCD TV with digital channels and Netflix provide a bit of entertainment.
Home.ly - London West End Apartments offers 4 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This London apartment provides complimentary wireless Internet access. 40-inch LCD televisions come with digital channels and Netflix. Additionally, rooms include hair dryers and irons/ironing boards.

During your stay at home.ly - London West End Apartments, you're just a quick walk from Leicester Square. Free WiFi in public areas is available. Built in 1890, this comfortable apartment building has 4 apartments on 4 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a dining area, and a sitting area
  • Free WiFi
  • Just a 3-minute walk from Leicester Square and 5 minutes by foot from Piccadilly Circus
Public spaces have free WiFi.

This Georgian London apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Work spaces

  • Laptop workspace

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Safe

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a metro station

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 4 floors
  • 4 units
  • Built in 1890
  • Georgian architecture
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 5 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 6 2026 to January 5 2028 (dates subject to change).

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property does not have a front desk. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ly London West End Apartments
home.ly - London West End Apartments London
home.ly - London West End Apartments Apartment
home.ly - London West End Apartments Apartment London

home.ly - London West End Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 4 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

9.0/10

Cleanliness

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, amenities
Great flat! Location is perfect. Host is very accommodating. Lots of towels provided. Surprisingly clean. We were on the 3rd floor which we forgot it’s the 4th floor for us because ground is 0 so a bit of a hike up the stairs but to be expected.
Stayed 4 nights in Nov 2025

8/10 Good

Robert

A well equipped, stylish apartment in a fantastic central location
Stayed 1 night in Dec 2025

8/10 Good

Gerard

Liked: Cleanliness, amenities
Fantastic location, nice apartments but a lot of stairs if your in apartment 4. Would definitely stay again but in a lower apartment next time
Stayed 4 nights in Nov 2025

8/10 Good

Aida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is very clean, nice modern however, it is very hot during summer because there’s no Ac, the electric fan shots on and off, the most thing we don’t like it that there is no lift or elevator. It’s a huddle carrying luggage’s from the ground floor to the fourth floor where we stayed.
Stayed 5 nights in Aug 2025

4/10 Poor

Dmitry

Disliked: Property conditions & facilities
No soap or shampoo, no hot water - had to tweak the boiler, with internet didn’t work, 4 flights of narrow stairs walk up, loud street noise, stains on bed sheets. Good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gwendolen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family had an excellent stay here! Home.ly was great about communication and helped us resolved a lock issue day of. The apartment had all the essentials for cooking. I can see what other reviews are saying about the noise - it wasn’t very quiet but I feel like that expected for central London. Overall, the location is unbeatable and we loved pretty much everything about the apartment. Looking forward to coming back!
Stayed 4 nights in Aug 2025

10/10 Excellent

Sasha, Santa Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely city view, easy transport, walking distance to nice cafes and restaurants
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! We were right in the heart of the action…though (as you’d expect) there was street noise well into the night. We would definitely stay here again.
Stayed 2 nights in Jul 2025

6/10 Okay

Matthew

Stayed 2 nights in Jul 2025

6/10 Okay

Lela

Travelled with family
The location was great. The bathroom has mould in the shower and on the window sills. The WIFI was unreliable and not available pretty much for the first 3 days.
Stayed 7 nights in Jul 2025

10/10 Excellent

Melina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfortable bed. A little delay in cleaning the unit (it was after 3pm and we waited to get in). But overall we enjoyed it. No AC but the fans worked.
Stayed 4 nights in Jun 2025

2/10 Terrible

Kristina

Travelled with family
Disliked: Room comfort

Terrible

Unfortunately we left after one night and lost all of our money. The bed was horribly uncomfortable. It was also very loud. We live in a major city on a busy street and still found this ridiculously loud late into the night. We were offered no solutions to our problems, so we left and went to a hotel. If they had been willing to offer any assistance we would have stayed. Very disappointing. Don’t waste your money. Both bedside lamps had stickers on bottom saying they had failed inspection. One of them didn’t work, which is why we looked at the bottom.
Stayed 5 nights in Jun 2025

10/10 Excellent

Koy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean, nice supply of linens, dishes, etc.
Stayed 4 nights in May 2025

6/10 Okay

Martin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location is on the heart of London... with the same token all the sound from main street are noticed even around 2-3 in the morning.
Stayed 4 nights in May 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy walking distance to sights and transit.
Stayed 7 nights in Apr 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, room comfort

Great apartment!

This is a great apartment situated in the heart of London. The apartment is super and has everything you need for a lovely and comfortable stay. We will definitely return the next time we visit London.
Stayed 3 nights in Apr 2025

8/10 Good

Jie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was a disaster. We didn't receive the necessary information to access the apartment on time and were left waiting outside after multiple unanswered phone calls. Eventually, someone reached out and attempted to resolve the issue, claiming it was due to the deposit—even though I had paid it immediately upon receiving their communication email. The apartment itself is fine, aside from some noise, which is acceptable. The location is great, surrounded by many good restaurants and grocery stores. While I wouldn’t say the entire experience was bad, it was definitely a rough start—especially for the kids, who were scared after a 10-hour flight. Not the welcome we were hoping for.
Stayed 5 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Place to stay. Lots of room and very clean. Just make sure you are able to do stairs and outside noise doesn't bother you.
Stayed 4 nights in Mar 2025

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean property, warm and comfortable; all white goods are in a good condition; was able to cook and have shower with no issues. Many thanks for an excellent service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zane, Colchester

Stayed 2 nights in Feb 2025

4/10 Poor

Jemma

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Sadly the property has ZERO soundproofing and the noise from the road is unbelievable. The apartment is lovely and clean, well equipped and a good size but I would not return due to the noise which went on until around 3am.
Stayed 2 nights in Feb 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of this property was excellent. It is located right in the center of a very vibrant area and is very walkable. There are numerous restaurant, shopping, and enter entertainment opportunities right at your fingertips. The apartment is comfortably furnished and exceptionally clean.One thing that I would want people to know ahead of time, however, is that there is no elevator in the stairs are very very steep. So if mobility is an issue, you would need to make sure that you were on a lower floor. My daughter, grandson, and I had an excellent weeklong stay and if I am ever in the area again, I will definitely try to book the same location.
Stayed 7 nights in Jan 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In the heart of central London. Lots of activity, very clean, reasonably priced.
Stayed 1 night in Jan 2025