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Hotel Indigo London Hyde Park Paddington by IHG

4.0 star property

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Photo gallery for Hotel Indigo London Hyde Park Paddington by IHG

Exterior
Exterior
Breakfast, lunch, dinner served; Italian cuisine, garden views
Premium bedding, free minibar, in-room safe, individually decorated
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
16 London Street, Paddington, London, England, W2 1HL
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Premium Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 2 Single Beds

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed with Sofa bed, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

7.4 out of 10
Good
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(13 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed, Patio

View from room

Premium Room, 1 Queen Bed, Patio

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room, Multiple Beds

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, Multiple Beds

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Exterior
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About this property

Hotel Indigo London Hyde Park Paddington by IHG

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Hotel Indigo London Hyde Park Paddington by IHG offers 64 accommodations with tablet computers and free minibar items. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and smart speakers. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Hotel Indigo London Hyde Park Paddington by IHG's great location. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Italian cuisine and garden views while dining at Bella Italia Paddington
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Indigo London Hyde Park Paddington by IHG.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Bella Italia Paddington - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bella Italia Paddington

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • High chair
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1850
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Smart speaker
  • Tablet computer

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 59
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 19 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)
  • Early check-in fee: GBP 59 (subject to availability)
  • Late check-out fee: GBP 79 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Indigo London-Paddington
Indigo London-Paddington
London-Paddington Hotel Indigo
Hotel Indigo London-Paddington England
Hotel Indigo London Paddington
Hotel Indigo London Hyde Park Paddington
Hotel Indigo London Paddington Hyde Park
Hotel Indigo London Hyde Park Paddington by IHG Hotel
Hotel Indigo London Hyde Park Paddington an IHG Hotel
Hotel Indigo London Hyde Park Paddington by IHG London
Hotel Indigo London Hyde Park Paddington by IHG Hotel London

Hotel Indigo London Hyde Park Paddington by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 448 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric, West Hollywood

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist, Deep, was outstanding!!!
Stayed 2 nights in Feb 2026

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location. I wanted someone close to Hyde Park and this spot was perfect
Stayed 4 nights in Jan 2026

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2026

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable as usual. Indigo is definitely my go to when I am around Paddington.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew, Olney

Stayed 1 night in Jan 2026

10/10 Excellent

Pamela

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Annie

Stayed 2 nights in Dec 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy room. Complimentary prosecco and drinks were much appreciated. The staff were all extremely helpful and polite.
Stayed 1 night in Dec 2025

2/10 Terrible

Joe

Stayed 1 night in Oct 2025

6/10 Okay

Hazael

Stayed 1 night in Dec 2025

8/10 Good

Shelly

Liked: Cleanliness, staff & service, amenities
Very tiny room but clean. No where to plug in a blowdryer where you could use a mirror.
Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was small but clean and had everything we needed.
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Catherine

Stayed 1 night in Sep 2025

2/10 Terrible

Iain

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 2.45pm, admittedly 15mins before the expected check in, only to be told our room wasn’t ready and therefore sent away. Returning at 3.45 we were told we’d been given an room upgrade (yay), only to find the room 505 was literally in the basement with no real natural light (there were doors to a outside area 3ftx3ft void covered in pigeon poo.. equally the door was open with no way to lock it.. (we requested twice from reception to come and lock it)… only leaving for our evening meal, passing reception did have to ask for the third time to lock it. in terms of the room what we named ‘the dungeon’. The room had flying tiny flies, and ants in the bathroom. The bed while being a queen bed had a twin headboard so a massive gap with pillows against the cold wall in the middle with no padding to lean against.. To cap off the terrible room was a door stop into the floor in matching colour to the floor, which my wife tripped over and broke her toe and sprained her arm with a matching massive bruise 8” in size.. (we have a lovely memento picture of her arm and broken toe). What’s frustrating is we chose this hotel over many other hotels, due stopping in this brand of hotel in York which was lovely.. as for stopping at this one… 100% we would avoid at all costs.. On checking out, the reception person asked ‘how was our stay’, to which we said ‘just about ok…’ nothing else was said by the reception?? literally not interested. Worth £289 per night.. No chance. Rip off
Broken toe
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
My room furniture was old (though the bed was good) and the TV service had no program guide. The shower was very good, the coffee machine appreciated and pods always replenished. Daily room service was excellent, and Housekeeping was extremely helpful. The Paddington Station area lacks good dining choices, a problem for many years. This hotel is almost invisible but I find it convenient.
Stayed 13 nights in Sep 2025

8/10 Good

Althea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect as it was very close to Paddington station. I would definitely stay here again.
Stayed 5 nights in Aug 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Laura

Disliked: Cleanliness
Booked the indigo hotel near Paddington. Called the hotel reception the day of arrival to check all was ok with the booking, was confirmed it was. Upon arrival was told hotel was full and we were being ‘upgraded’ to a sister hotel the mercure. The mercure is an old tired hotel no where near as nice, cannot possibly call this an upgrade, terrible service and way to treat customers. If I’d wanted to stay at the mercure…. I’d have booked the mercure Disgraceful behaviour and total lack of respect to the customer. If I’d been told at 2pm when I called to check the room was booked that there was no room at the hotel I would have cancelled there and then and found somewhere else to stay
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location…close to trains, shopping, restaurants
Stayed 2 nights in Aug 2025

8/10 Good

Earle

Liked: Cleanliness, staff & service
Property location is good- close to the train station. Somewhat difficult to spot it though as it doesn’t stand by out among the other businesses on that street. Rooms are small. I felt claustrophobic. We were placed in Room 305 which is in a corner beyond the emergency exit doors. The door butts against the bed when it opens. Won’t stay there again or recommend anyone.
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025