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4.7 out of 5

"I think the flooring looks cheap. " More

By a verified traveller on Sat 26 Aug 2023

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Deluxe Room, 1 Double or 2 Single Beds, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€185* Per night/room 19 May - 20 May

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room Single Use, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Family Quadruple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Hotel Riu Plaza London Victoria. During your stay, you're just a quick walk from Victoria Station Travel Information Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and nice bathrooms
  • Just a 3-minute walk from Victoria Station Travel Information Centre and 12 minutes on foot from Buckingham Palace

Hotel Riu Plaza London Victoria ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Riu Plaza London Victoria

Everyone (2) Couples (1) Family (3)
5 out of 5
I think the flooring looks cheap.

Posted by on 26 Aug 2023

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5 out of 5
Wonderful, we enjoyed our stay in Hotel

Posted by on 17 Apr 2024

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Comment from Hotel Management

18 Apr 2024 by Online Reputation Manager

Dear Tigran,We are very pleased to have read your compliments and to know that you have rated so favourably various aspects of the hotel that have contributed significantly to your exceptional experience.We sincerely hope that you will visit us again soon, to provide you with another unforgettable experience at our establishment.We look forward to your visit.Yours faithfully,Hotel Riu Plaza London VictoriaOnline Reputation Manager

5 out of 5
Erinomainen paikka ja sijainti!

Posted by on 16 Apr 2024

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5 out of 5
Ein Hotel zum empfehlen. Freundlichkeit an der Rezeption hat noch Potenzial.

Posted by on 14 Mar 2024

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Comment from Hotel Management

15 Mar 2024 by Online Reputation Manager

Sehr geehrte Jeannette,vielen Dank für die ausgezeichnete Bewertung, die Sie unserem Hotel Riu Plaza London Victoria gegeben haben. Das Wohl unserer Gäste steht für uns an oberster Stelle und es ist wirklich schön von Ihnen zu hören, wie sehr Ihnen der Aufenthalt bei uns gefallen hat.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen,Hotel Riu Plaza London VictoriaOnline Reputation Manager

5 out of 5

Posted by on 8 Mar 2024

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4 out of 5

Posted by on 11 Dec 2023

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4 out of 5
I had a lovely stay with my daughters. The staff was very friendly and helpful. The only point of criticism is the cleanliness. Unfortunately, our shower was blocked and I had to clear the drain of disgusting hair and soap residue. Otherwise I can't complain.

Posted by on 7 Nov 2023

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Comment from Hotel Management

8 Nov 2023 by Online Reputation Manager

Dear Tamara,We would like to express our gratitude to you for taking the time to give us such a wonderful review.We are very pleased with your satisfaction with our services, and, please know that we were very flattered by your comments.Please be assured that we will follow up on your comments and address them with the appropriate departments.We would be delighted if you would give us the opportunity to welcome you back to one of our facilities.Yours faithfully,Hotel Riu Plaza London VictoriaOnline Reputation Manager

About the Hotel Riu Plaza London Victoria

Location 1 Neathouse Place, London, England SW1V 1LH

Renovations + Closures

The following facilities or services will be unavailable from September 1 2023 to May 14 2024 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Hotel Riu Plaza London Victoria also features a 24-hour fitness centre, dry cleaning/laundry services, and a lift. This 4-star London hotel is smoke free.

  • 435 guestrooms or units
  • 11 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: London (ZEP-Victoria Train Station) (0.3 km / 0.2 mi)
  • Metro station: Victoria Underground Station (0.2 km / 0.1 mi)

Room Amenities

Hotel Riu Plaza London Victoria offers 435 air-conditioned accommodations with minibars and a safe. 42-inch LED televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • LED television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Tastes – This restaurant only serves dinner.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a first aid kit and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club and cash. For guests' safety, the property includes a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

  • Humane animal treatment
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Online penalty collection

Hotel Names

  • Riu Plaza London Victoria
  • Hotel Riu Plaza London Victoria Hotel
  • Hotel Riu Plaza London Victoria London
  • Hotel Riu Plaza London Victoria Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.