Ilford Grand Hotel

3.0 star property

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Lobby
Premium Apartment, Ensuite (2 Bedroom Apartment Suite) | Private kitchen
Premium Apartment, Ensuite (2 Bedroom Apartment Suite) | Lounge
Deluxe Triple Room, Ensuite
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
130 Cranbrook Rd, Ilford, England, IG1 4LZ
  • Place, Valentines Park
    ‪2 min walk‬
  • Place, Exchange Ilford
    ‪5 min walk‬
  • Place, Ilford Cricket Club
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪79 min drive‬

Room options

Deluxe Double or Twin Room, Accessible, Ensuite

8.8 out of 10
Excellent
(27 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Deluxe Quadruple Room, Accessible, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 King Bed

Premium Apartment, Ensuite (2 Bedroom Apartment Suite)

  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

Deluxe Triple Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 King Bed

Superior Double or Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Ilford Grand Hotel

Hotel in Ilford with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Ilford Grand Hotel offers 76 accommodations with irons/ironing boards and blackout drapes/curtains. These individually decorated accommodations include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
During your stay at Ilford Grand Hotel, you'll be close to ExCeL Exhibition Centre. You'll find features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 10 minutes by car from ExCeL Exhibition Centre and 8 minutes from Thames River
Ilford Grand Hotel offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. Ilford Grand Hotel also features a front-desk safe and an elevator.

This 3-star Ilford hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lift (100 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 40 per accommodation, per day
  • Breakage deposit: GBP 40 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: GBP 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ilford Grand Hotel Hotel
Ilford Grand Hotel Ilford
Ilford Grand Hotel Hotel Ilford

Ilford Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 112 out of 234 reviews
Rating 8 - Good. 79 out of 234 reviews
Rating 6 - Okay. 23 out of 234 reviews
Rating 4 - Poor. 7 out of 234 reviews
Rating 2 - Terrible. 13 out of 234 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Shehzad

Stayed 2 nights in Sep 2025

6/10 Okay

Cyrilla

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very nice...carpet int his hotel needs replacing. Very dirty.
Stayed 14 nights in Aug 2025

10/10 Excellent

Shadman Sakib

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mickaelle

Stayed 1 night in Sep 2025

8/10 Good

Rakaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was very smooth and reception staff polite and friendly. I booked this hotel as I had an online exam to take and needed quiet and good wifi. The room was on 3rd floor and although it was peaceful (no sudden loud noises or screaming children), the wifi connection was awful. It kind of defeated the whole purpose of my stay. I had to purchase unlimited data from my network provider and hotspot my laptop for 2 days. Getting onto netflix or youtube was not possible unless waiting forever for connection. Bathroom clean and equipped with toiletries. Could have done with more loo roll bit easily solved, just asked reception. Bed was comfortable, linens not highest quality but sufficient. Lots of reataurants on doorstep. A pleasant stay minus poor wifi.
Stayed 2 nights in Sep 2025

6/10 Okay

David, Blyth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly enough, hotel very clean and tidy, but TV never worked the 2 days we were there despite the reception saying they would get maintenance to check it out. They never did. The sensor light in bathroom literally stayed on for 10 seconds before switching off, mid shower. Probably closer to giving 4 stars than 2!
Stayed 2 nights in Sep 2025

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Maria Lorraine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, with complimentary breakfast unfortunately the bread isn’t freshly baked and parking is the only downfall but overall we had a comfortable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Oluwatoyin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was convenient and spacious and the air conditioner was perfect.
Stayed 2 nights in Aug 2025

2/10 Terrible

S

Stayed 1 night in Aug 2025

6/10 Okay

Ibrahim

My stay

The hotel was nice to stay at. Location was amazing, most of the staff were friendly. It was nice for them to give complimentary breakfast (continental breakfast). However, they could improve by adding the following: - extra pillows / blankets - the carpets were not so clean - no phone to contact reception - extra towel (only one bath towel per guest) - no safe to put valuables - no luggage rack - windows that cannot be opened - drain smell in the bathroom (room 203) - an actual double bed rather than two single beds - soft mattress
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Patel

Stayed 1 night in Aug 2025

8/10 Good

S

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Horrible experience. Disrespectful staff. No respect for privacy. Booked 4 nights but had to check out right after the first night as the place was unhealthy and I didn’t feel safe - and they refused to refund.
Stayed 4 nights in Aug 2025

8/10 Good

Fabien

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Stayed 5 nights in Aug 2025

6/10 Okay

Felicia

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Rifat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased with our stay!

Good location and it was clean. Easy check in and having A/C was a bonus as it was warm in London! All in a very good price. Will recommend!
Stayed 1 night in Aug 2025

8/10 Good

Patel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Shane

Travelled with group
Bed wasn’t a king bed as advertised but 2 single beds clipped together
Stayed 1 night in Jul 2025

10/10 Excellent

Ireneusz

Stayed 1 night in Jul 2025

2/10 Terrible

Yasir

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service staff very rude

I’ve booked it for 5 people and there was only 4 single beds and one of us had to sleep on the sofa therefore I want a full refund
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family breakaway

We had a fantastic stay at Ilford Grand Apartments. The apartment was absolutely lovely – spotless, modern, and incredibly comfortable. Everything was clean and well-maintained, and it truly felt like a home away from home. The bed was cozy, the kitchen well-equipped, and the entire space had a fresh and welcoming atmosphere. The location was convenient, and check-in was smooth and hassle-free. We appreciated the attention to detail and how well everything was organized. Would definitely recommend to anyone visiting the area, and we’ll certainly be staying again next time we’re in Ilford!
Stayed 3 nights in Jul 2025