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The Jesmond Dene – St Pancras Hotel Group

3.0 star property

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Photo gallery for The Jesmond Dene – St Pancras Hotel Group

Front of property
One Bedroom Apartment - Annex Building | Private kitchen
Reception
Family Room with Private Bathroom
One Bedroom Apartment - Annex Building | Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
31 Argyle Street, Kings Cross, London, England, WC1H 8EP
  • Place, St Pancras Chambers
    ‪1 min walk‬
  • Place, Russell Square
    ‪10 min walk‬
  • Place, The British Museum
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Family Room with Private Bathroom

Family Room with Private Bathroom

Family Room with Private Bathroom

8.0 out of 10
Very good
(21 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room with Private Bathroom

Double Room with Private Bathroom

Double Room with Private Bathroom

8.4 out of 10
Very good
(29 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room with Private Bathroom

Standard Twin Room with Private Bathroom

Standard Twin Room with Private Bathroom

7.2 out of 10
Good
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Small Standard Triple Room with Private Bathroom

Small Standard Triple Room with Private Bathroom

Small Standard Triple Room with Private Bathroom

7.8 out of 10
Good
(13 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for One Bedroom Apartment - Annex Building

One Bedroom Apartment - Annex Building

One Bedroom Apartment - Annex Building

8.8 out of 10
Excellent
(9 reviews)
  • 51 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Single Bed

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About this property

The Jesmond Dene – St Pancras Hotel Group

Hotel with a 24-hour front desk, 10-minute walk to Granary Square
Along with valet parking, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance.
The Jesmond Dene – St Pancras Hotel Group offers 50 accommodations with coffee/tea makers and complimentary toiletries. These individually decorated and furnished accommodations include desks. Select Comfort beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested.

Our customers tell us they can't get enough of The Jesmond Dene – St Pancras Hotel Group's great location. During your stay, you're just a quick walk from Granary Square. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Granary Square and University of London
The Jesmond Dene – St Pancras Hotel Group offers its guests multilingual staff, tour/ticket assistance, and a garden. WiFi is free in public spaces. The business-friendly The Jesmond Dene – St Pancras Hotel Group also features concierge services, dry cleaning/laundry services, and express check-out. Parking is available for a fee.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (GBP 35 per day)
  • Limited on-site valet parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: GBP 35 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Jesmond Dene House London
Jesmond Dene London
Jesmond Dene Hotel London
Jesmond Dene Hotel London, England
Jesmond Dene Hotel

The Jesmond Dene – St Pancras Hotel Group Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 368 out of 998 reviews
Rating 8 - Good. 354 out of 998 reviews
Rating 6 - Okay. 170 out of 998 reviews
Rating 4 - Poor. 75 out of 998 reviews
Rating 2 - Terrible. 31 out of 998 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mady

Travelled with group
Liked: Cleanliness, staff & service
No lift and very steep stairs for elderly people with mobility problems. Staff were very kind though and carried luggage up and down the stairs. WiFi didn’t work initially. Staff helped there too. Room was small but tidy with everything we needed for short stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Walking distance to train station. WiFi did not work and room was smaller than expected and difficult to navigate.
Stayed 1 night in Sep 2025

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You have to pay extra for air conditioning!! Did not have decaf in the room, only regular coffee.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to King's Cross & Euston train station for easy access to London underground including Heathrow airport. Also for trains to other locations in England & Scotland. Close to a pub with excellent food, The Skinners Arms. As well, many lovely breakfast & coffee places. Rooms were clean & quiet, beds very comfortable, shower had consistent hot water.
Stayed 3 nights in Sep 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Staff were excellent but the premises were very small. We’d have struggled with stairs but staff were so helpful with luggage. Also great parking service even though extra cost. Great location for the Eurostar
Stayed 2 nights in Sep 2025

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was intersting to stay by the canal. Clean and spacious rooms, plenty of towels, a kitchen with the usable utencils, a supermarket is in 10 minute walking distance and a bus stop is right across the street. Staff was efficient and quick to respond to inquiries. I'd stay here again.
Stayed 4 nights in Sep 2025

6/10 Okay

Johanna

Good for the budget, but way too loud.

Jesmond Dene was just ok. Standard and nothing to write about. Hotel room was quite small but comfortable and clean enough. Area around was loud and you could hear everything from the lobby phone ringing, sirens, pubs nearby and the room next door...especially everyone coming up the stairs. They should invest in sound proofing the rooms...especially the ones on the 1st floors. This was the biggest issue. Staff was nice upon entering and exiting my time here. Area is convenient but it's like staying in Time's Square. Won't be booking again in this area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yinghong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Townhouse style living in a very convenient area.
Stayed 2 nights in Aug 2025

6/10 Okay

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
La gente que atiende hace lo mejor que puede. Fueron amables, educados. Pero el hotelito en su afan de hacer dinero maximixa el espacios al limite. Un closet para tres personas en un dungeon. Ademas las escaleras de bajada son inseguras, estrechas y sin pasamanos. El telefono del cuarto no servia, la tele tampoco. En fin, no creo que quiera volver. Prefiero un hostel.
Stayed 3 nights in Aug 2025

4/10 Poor

Liv

Stayed 1 night in Aug 2025

10/10 Excellent

SALAI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Rhonda

Stayed 2 nights in Aug 2025

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was located close to King’s Cross St. Pancras station which made it easy to get to from the Heathrow airport and to leave on the Eurostar. The staff were very friendly and attentive to any issues we had.
Stayed 4 nights in Aug 2025

8/10 Good

Kelly

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay ...room was clean and suited our needs ...great location close to underground station
Stayed 3 nights in Aug 2025

4/10 Poor

Sandip

Stayed 1 night in Jul 2025

8/10 Good

zhijie

Liked: Cleanliness, staff & service
If this place provides the air condition and the elevators will be perfect!!
Stayed 6 nights in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
The bathroom fan was loud and we were put on the bottom floor and could hear subways/trains. Beds were comfortable and the room had nice lights.
Stayed 1 night in Aug 2025

8/10 Good

Joseph, Yorba Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for us. Room is clean. I will compromise others with its convenience.
Stayed 3 nights in Aug 2025

8/10 Good

Celeste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean quiet

great location. a little stinky, a little cramped. but that is normal in the city. loved the walkability! never had a noise problem. we had a great 5 nights.
Stayed 6 nights in Jul 2025

6/10 Okay

bernardo

Travelled with family
Disliked: Amenities, property conditions & facilities
first time in my life i was charged for using Ac
Stayed 2 nights in Jul 2025

10/10 Excellent

Priscilla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Was upgraded to the 4 star portion of the hotel (vs 3 star room) by the staff (because it was a heat wave and no air conditioner available in the room we booked) so review is for their sister property. The hotel has both 3 star and 4 star wings/rooms and I would definitely recommend booking the 4 star rooms over the 3 star rooms (there’s a huge difference). The 4 star rooms are newly renovated, modern and clean. Staff are amazing and extremely helpful. Location right by Eurostar terminal for our early departure. Highly recommend their 4 star sister property (the suites).
Stayed 1 night in Jun 2025

6/10 Okay

EILEEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train station. So just walked with our cases, the people on reception were very nice , our room was a double with a shower and toilet , it was smaller than I was expecting and due to the very hot weather the room was very hot , it had a fan and we asked for another fan which we got no problem and it did help a lot ,
Stayed 3 nights in Jul 2025