The owner was wonderful, a lovely person and very, very, accommodating. Nothing was too much trouble for her to take care of. We felt that we were in good hands should problems arise. The apartment is in need of a revamp/touchup and some of the kitchen saucepans etc. could do with a good clean/replacement. There are sound-blocking windows (double windows) on the bedrooms which work well at night (i.e. given the proximity to major roads), although closing the windows restricts cross ventilation airflow in the bedrooms.