The hostel staff were friendly, helpful and professional. At first the area around the property looked a little sketchy, but just down the street are two VERY popular asian restaurants, an Italian restaurant, and around the corner, there is a very popular Vietnamese Restaurant. Smokers are a dirty lot and leave their butts on the sidewalks and it makes the area look dirty. The sidewalk in front of the hostel should be swept more often. Inside the hostel, everything was nice and clean.