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Mason & Fifth - Westbourne Park

4.0 star property

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Photo gallery for Mason & Fifth - Westbourne Park

Lounge
Wheelchair Accessible
Daily continental breakfast for a fee
Lounge
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
11a Woodfield Road, London, England, W9 3RE
  • Place, Westbourne Grove
    ‪8 min walk‬
  • Place, Portobello Road Market
    ‪12 min walk‬
  • Place, Queensway
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Classic Biggie

Classic Biggie

Classic Biggie

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Out & About

Out & About

Out & About

8.4 out of 10
Very good
(21 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Studio

Classic Studio

Classic Studio

9.4 out of 10
Exceptional
(18 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Wheelchair Accessible

Wheelchair Accessible

Wheelchair Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mason & Fifth - Westbourne Park

Waterfront hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite.
Mason & Fifth - Westbourne Park offers 83 accommodations with designer toiletries and hair dryers. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. This London hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include an indoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Grounding. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Mason & Fifth - Westbourne Park, you'll be within walking distance of Kensington Gardens. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at The Grounding
  • Amenities include laundry facilities, an elevator, and a rooftop deck
  • Onsite recreation includes a gym, complimentary bicycles, and Pilates classes
  • Just a 4-minute drive from Kensington Gardens and 6 minutes from Hyde Park
  • Dogs welcome for a fee
Mason & Fifth - Westbourne Park offers its guests a full-service spa, an indoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, spa services, and coffee/tea in a common area are also featured at Mason & Fifth - Westbourne Park. A complete renovation of Mason & Fifth - Westbourne Park was completed in June 2025.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:30 AM.
Canal - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: GBP 6 to 30 for adults and GBP 6 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Canal

Things to do

  • Bicycle storage
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Pool hoist on site
  • Raised toilet seat (48 centimetre high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • Communal living room
  • Double-glazed windows
  • Renovated entire property - June 2025
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay (maximum GBP 40 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 6 to 30 for adults, and GBP 6 to 30 for children
  • Pet fee: GBP 40 per pet, per stay (maximum GBP 40 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Mason & Fifth Westbourne Park
Mason & Fifth - Westbourne Park Hotel
Mason & Fifth - Westbourne Park London
Mason & Fifth - Westbourne Park Hotel London

Mason & Fifth - Westbourne Park Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 298 out of 390 reviews
Rating 8 - Good. 63 out of 390 reviews
Rating 6 - Okay. 21 out of 390 reviews
Rating 4 - Poor. 5 out of 390 reviews
Rating 2 - Terrible. 3 out of 390 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff & clean rooms!
Stayed 2 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Love the gym sauna and pool.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bryce

Stayed 1 night in Sep 2025

10/10 Excellent

Nomfundo

Stayed 6 nights in Sep 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay at the hotel. Nice amenities and the atmosphere is welcoming and cozy. However, housekeeping only comes every 4 days which is uncommon for me as North American. I don’t know if this is standard in the UK. This could be improved. Hotel is well located, close to Portobello Road. Would stay again
Stayed 7 nights in Sep 2025

10/10 Excellent

William

Stayed 4 nights in Sep 2025

8/10 Good

tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

James

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Front desk staff were fmvery friendly and helpful! Very small TV which was a constant battle to stream/watch anything but channel 1. Offering overpriced pastries in the lobby for breakfast with an extremely odd policy of only cleaning your room once every 4 days. I stayed 1 week and my room was cleaned once. And someone elses milk was in the fridge when I arrived and when I left. I know theyre only two months old so much room for improvement, but a lot of potential!
Stayed 6 nights in Sep 2025

10/10 Excellent

Chelsea

Stayed 2 nights in Aug 2025

10/10 Excellent

Benjamin, Chatswood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay, the bed was very comfortably and nice touches with toiletries and kitchen necessities. I would recommend a bath/shower mat unless ours was just missing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mason

The staff was amazing & so friendly they helped us navigate our way around.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Renita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Mason & Fifth - Westbourne Park! The amenities were wonderful with the listening room, pool, gym and bikes that we borrowed to ride around Hyde Park. The room had everything we needed. We would definitely stay here again when visiting London. The only negative was the Westbourne Park tube stop does not have an elevator...so had to carry our large luggage up and down stairs. Otherwise, perfect! Thank you!
Stayed 8 nights in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Benjamin, Chatswood

Stayed 2 nights in Sep 2025

10/10 Excellent

Ma Jemelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, friendly and helpful staff.
Stayed 4 nights in Sep 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we wanted

I have read every review for this hotel so thought I would clear some things up We are a couple and book hotels based on location for a good running route and the gym. This place is next to the canal to run or walk and have a lovely route into London. The gym has everything you need for cardio or weights The pool / steam room / sauna is relaxing there were enough towels but as other reviews very limited seating area to fully relax and shared changing area but easy to go back to your room and there is a cubicle shower area The studio is compact but ideal if you want to have a fridge / toaster/ kettle/ oven in your room and plenty of communal space - bar area, additional longing downstairs and one on the tenth floor Although on the canal there is a motorway beyond that so sitting outside isn’t too quiet or relaxing 5 min walk from Westbourne Park tube. Directions take you just around the coroner continue under the arch for hotel reception Staff are friendly and helpful Breakfast is pay as you go we didn’t have it but it looked lovely. Pastries and granola Room was clean and it gets cleaned every 4 days so if you want it daily don’t book here
Stayed 3 nights in Sep 2025

10/10 Excellent

nadia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute, right by the canals, close to Portobello Rd. Brand new, everything works perfectly. They also have bikes and the restaurant is good. Couldn’t be better for a good price.
Stayed 3 nights in Sep 2025

10/10 Excellent

Faaria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just book it!

The staff here was so amazing and the room was wonderful. The biggest plus was that we needed to drop our bag a couple of days early so we could go explore the Scottish Highlands and the team here allowed us to store our luggage early! This was such a plus and made a huge difference in our trip because otherwise we would have been hauling around two giant suitcases. This hotel is responsive, polite, And so accommodating in every possible way. I would stay here every time I return to London. I highly recommend this place.
Stayed 2 nights in Sep 2025

8/10 Good

Wen

Stayed 2 nights in Aug 2025

2/10 Terrible

Luke

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025