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Hotel Orlando by PLI

3.0 star property

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Photo gallery for Hotel Orlando by PLI

A modern hotel room with two beds, a large mirror, a clock, and a view of the hallway.
A modern kitchen with white cabinets, black tiled backsplash, stainless steel appliances, and a central island.
A brick building with a patio area, a red wicker chair, and a bed visible through a glass door.
Family Apartment, Ensuite | Lounge
A modern bedroom with a large bed, a grey sofa, and a wall clock.

Reviews

5.4 out of 10

Popular amenities

Explore the area

View in a map
83 Shepherds Bush Road, London, England, W6 7LR
  • Place, Shepherd's Bush Empire
    ‪8 min walk‬
  • Place, Westfield London Shopping Centre
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room, Private Bathroom

A bedroom with a bed, pink curtains, a window, a mirror, and a red door.

Standard Double Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Private Bathroom

A hotel room with two beds, a ceiling fan, a window with curtains, and a small table with a fan.

Standard Twin Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Private Bathroom

Room

Standard Triple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room, Private Bathroom

A modern bedroom with a large bed, a sofa bed, and a flat-screen TV mounted on the wall.

Standard Quadruple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Suite, Ensuite

A hotel room with two beds, a ceiling fan, a TV, and a window with curtains.

Classic Suite, Ensuite

  • 14 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Studio, Ensuite

A modern hotel room with a large bed, a sofa, a flat-screen TV, a standing fan, and a painting on the wall.

Classic Studio, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Triple Room, Ensuite

A pink-themed hotel room with two beds, white bedding, and pink curtains.

Classic Triple Room, Ensuite

  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Single Room, Ensuite

A compact room with a bed, a small table, a radiator, and a ceiling fan.

Classic Single Room, Ensuite

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room, Ensuite

A modern bedroom with a grey sofa, a bed with white linens, and a cityscape view through the window.

Classic Quadruple Room, Ensuite

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Ensuite

A bedroom with a bed, pink curtains, a window, a mirror, and a red door.

Double Room, Ensuite

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Studio, Ensuite

A hotel room with two beds, a desk, a TV, and a window with curtains.

Basic Studio, Ensuite

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Apartment, Ensuite

Family Apartment, Ensuite

Family Apartment, Ensuite

  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Orlando by PLI

Free WiFi in public areas and multilingual staff assistance are available at this smoke-free hotel. Weekly housekeeping is available.
Hotel Orlando by PLI offers 35 accommodations. Housekeeping is provided weekly.
During your stay at Hotel Orlando by PLI, you'll be within walking distance of Kensington High Street. You'll find features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Amenities include a multilingual staff
  • Within a 15-minute walk of Kensington High Street and Westfield London Shopping Centre
Hotel Orlando by PLI offers its guests multilingual staff. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Orlando Hotel Hotel
Orlando Hotel London
Orlando Hotel Hotel London

Hotel Orlando by PLI Reviews

Reviews

5.4
Rating 10 - Excellent. 18 out of 132 reviews
Rating 8 - Good. 23 out of 132 reviews
Rating 6 - Okay. 26 out of 132 reviews
Rating 4 - Poor. 21 out of 132 reviews
Rating 2 - Terrible. 44 out of 132 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Nana Yaa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was nice, close to Westfield and central parts of the city. Not very good service and the place needs a lot of renovating, would not recommend staying here
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a couple of nights Staff provided accurate information for the check in
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

MR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Surprisingly nice, super easy checkin using email sent, everything worked, and was clean with a good bed, solin functioning shower, kettle, and quiet.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Lovely comfortable hotel. Nice clean room.beds were.comfy lovely view from window perfect cheap stay in london
Stayed 1 night in Nov 2024
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service
Good value for money
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Jean

Disliked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marius

Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Angelene Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a nice room, bed was comfortable, it was close to the grocery shop, close to the Hammersmith night life, the bus stopped very close and took your straight to the underground station that had everything you could want.
Verified

6/10 Okay

CHRISTOS

Liked: Staff & service, property conditions & facilities

Great location

The place is not bad, needs to be cleaner, communication is good, there is no wardrobe or hangers and that can be a problem
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Susan Patricia

Fantastic very central … loads of nice coffee shops … and places to eat … staff were very helpful… found it very homely !!! Thank you
Stayed 5 nights in Jan 2025
Verified

6/10 Okay

Rennee

Liked: Staff & service
Cheap basic accommodation Very attentive and friendly when I reported an issue Needs good tidy up and not storing building materials in entrance hallway would be a good start.
Stayed 2 nights in May 2025
Verified

8/10 Good

Maneesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good experience for me...And the staff and service is great 😃 I enjoyed to have your service..
Stayed 1 night in Jul 2024
Verified

8/10 Good

suzy

Liked: Staff & service
Location convenient to two rail stations. Very noisy road
Stayed 3 nights in May 2024
Verified

4/10 Poor

john

Disliked: Cleanliness, staff & service, property conditions & facilities
It's situated in a very good location. However, I was shocked by condition that the property is in. The bath room is substandard.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Atikur

Liked: Cleanliness, amenities
Good
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nothing like room advertised. Check in was dreadful with email details of how to access room after trying to call agent. Very disappointed and not worth price paid
Stayed 1 night in Nov 2025
Verified

8/10 Good

mark

Liked: Cleanliness, room comfort

Basic but clean

This hotel might not be for everyone but for the price it was fine for us for one night. Very basic, small room, tiny bathroom but clean which is all we needed after coming home late after a show at the Apollo which is a 10min walk
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Pay an extra £10 for a more cleanly hotel. It’s worth it
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Mairead

Disliked: Cleanliness
Unmanned hotel with construction being done, no AC and confusing check in process. Seemed to all be run by one woman on a cellphone.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Lee

It served its purpose
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orlando (but definitely not like being in Florida)

This place is truly terrible. Don't waste your money here, spend even just a few quid more for a nice, safe room.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Burcu

Liked: Room comfort
Disliked: Cleanliness
- Location was good ! - The room was much different to and much smaller than the one on the photos. - On several parts of the walls there was something that looked very much like mold :( - During our four day stay we didn’t once see anyone working there.
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Mervyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived i received a phone call saying that they could not accomodate me there at the orlando hotel but they gave me a room near Hyde park 20 minute bus journey. The orlando hotel had an old bed laying out the front and rubbish everywhere! What a dump
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at Orlando hotel for 6 nights it was cheap I have to add I usd to wear a jumper in bed it was freezing the central heating wasn’t on I was sleeping in daytime I got disturbed 3 times three different days they tapped on the door at 1030 to ask if I was leaving on Saturday I couldn’t wait to get out off this hotel it’s true u get wat u pay for location was handy 1 out off 10 for location
Stayed 1 night in Jan 2025