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Park Hotel

2.5 star property

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Photo gallery for Park Hotel

Lobby sitting area
Desk, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Breakfast area
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
327 Cranbrook Road, Ilford, England, IG1 4UE
  • Place, Valentines Park
    ‪1 min walk‬
  • Place, Ilford Cricket Club
    ‪3 min walk‬
  • Place, Ilford Golf Club
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪15 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Studio

Superior Studio

Superior Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin room

Twin room

Twin room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Cranbrook Hotel
  • Parking included
  • Free WiFi
  • Business services
  • Housekeeping
3.1 out of 5, 1,000 reviews
The price is €50
includes taxes & fees
14 Dec - 15 Dec
Cranbrook Hotel

About this property

Park Hotel

Suburban hotel in Ilford with free parking
A 24-hour front desk, a TV in a common area, and free self parking are available at this hotel. WiFi in public areas is free. Other amenities include a banquet hall.
Park Hotel offers 60 accommodations with coffee/tea makers and portable fans. LCD televisions are featured in guestrooms. Accommodations all include kitchens.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Park Hotel, you'll be close to ExCeL Exhibition Centre. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include TV in a common area
  • 11 minutes by car from ExCeL Exhibition Centre and 9 minutes from Thames River
Park Hotel offers its guests a television in a common area. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Ilford hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchen

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Hotel Ilford
Park Ilford
Park Hotel Hotel
Park Hotel Ilford
Park Hotel Hotel Ilford

Reviews

Park Hotel Reviews

6.4

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 150 out of 1003 reviews
Rating 8 - Good. 324 out of 1003 reviews
Rating 6 - Okay. 239 out of 1003 reviews
Rating 4 - Poor. 125 out of 1003 reviews
Rating 2 - Terrible. 165 out of 1003 reviews

Reviews

2/10 Terrible

Daiva

Disliked: Cleanliness, staff & service, property conditions & facilities
Subject: Urgent Complaint – Bedbug Problem in My Room Dear [Hotel Name] Management, I am writing to formally complain about the unacceptable conditions in my room. During my stay, I was bitten by bedbugs at night, which made it impossible for me to sleep. This has caused me significant discomfort, and I am now concerned that I may need to see a doctor. This situation is extremely distressing and must be taken seriously. I kindly request an immediate investigation of the room, appropriate action to resolve the issue, and compensation for the inconvenience and potential medical costs. I expect your urgent response.
Stayed 3 nights in Aug 2025

2/10 Terrible

Prabh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nightmare to spend the night, the room was extremely smelly, stuffy and people were smoking like hell. So much of noise. The room was just miserable with unbearable smell. No chair nothing. Just bed. No toiletries, not even toilet paper. No water to drink. It was the worst experience of my life that I stayed in this hotel. We couldn't sleep whole night and we just rushed as early as possible in the morning. Worst experience ever, don't stay in such weird hotel.
Stayed 1 night in Aug 2025

8/10 Good

Sital

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff helpful
Stayed 2 nights in Aug 2025

8/10 Good

Arlindo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 1 night in Aug 2025

10/10 Excellent

Oluwole

Stayed 1 night in Jul 2025

8/10 Good

Anna

Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Hotel was lovely and good value for money . Staff were all very helpful and friendly. Rooms were clean and basic but that was all we needed and all the essentials were in the room . Thank you for a pleasant stay .
Stayed 1 night in Jun 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Appeared family friendly - saw a few families at the hotel. Had a twin room and smaller bed was a little hard (but some people may prefer that). Staff very friendly Lots of plug sockets to cater for all electrical needs. Not too far from shopping area and 2 different subway stations, with bus stops directly outside the hotel as well.
Stayed 4 nights in May 2025

6/10 Okay

Rasidat

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Jacey Jay

Disliked: Cleanliness, amenities
Unfortunately since I left on the still Not have received my deposit back called them a few times keep being told it should be pending this was nearly 2 and half weeks ago
Stayed 5 nights in Mar 2025

10/10 Excellent

Rishan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is Very Convenient and safe Thank you
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT STAY HERE

WE DIDNT STAY!!! Awful experience! We were seeing a show & booked this “cheap” option just to sleep the night instead of travelling home, instead we just travelled home We decided to check-in about 4pm on arrive the place we could describe was a hotspot for a lot of unsavoury characters After a short wait regarding our booking etc.. we we’re told on there system our booing was cancelled & there going to send us to there “Sister Hotel” reluctantly we went there & that place made my family & children uncomfortable so decided not to stay Awful experience very unprofessional & when asked by staff what was my complaint there simply couldn’t understand. We watched show & drove back home Hotel.com not being very responsive to help get a refund also how do there partner with a hotel like this I made the mistake of choosing cheap option & I got the exactly what I paid for Lesson learnt especially reading reviews!
Stayed 1 night in Apr 2025

10/10 Excellent

gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bushra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in London

Great place to stay. I have been before. Clean, friendly staff and has all the amenities. Free parking onsite as well
Stayed 1 night in Apr 2025

6/10 Okay

Martin

Liked: Staff & service

Not the best nights sleep.

Good for the price but the walls must be thin so you can hear the conversations of people in the next room very easily.
Stayed 1 night in Apr 2025

2/10 Terrible

Devene

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel have been in my entire life. I was so disappointed the first night. Was a disaster couldn’t have a shower in the shower area it stunk. The drainage from the shower area really was. Smelling. They moved us to a next room where an encountered Flies. . I had to go outside and get fly killer at 11 at night. The third night. We could not sleep 2.25 in the morning Somebody visited the room next-door and they talked till 430 in the morning. For sure, this is the worst hotel I have ever been to in my life . The pillars were so hard that they could not be slept on. There was no headboard absolutely dreadful.
Stayed 4 nights in Apr 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
We were sent to another hotel as our room was not ready. Most inconvenient.
Stayed 1 night in Apr 2025

2/10 Terrible

max

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Stayed 1 night in Mar 2025

4/10 Poor

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was not clean. There was Gas smell on my landing. The floors of the room were so uneven that I hurt my ankle badly. The staff is quite rude.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sateesh

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Gary

Business traveller
Stayed 1 night in Feb 2025

10/10 Excellent

Rokayya

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025

2/10 Terrible

wajeeha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL EVER

On arrival we were told that we will be accommodated to the 'sister hotel' on a different location as they were fully booked. Check in was absolutely chaotic. Sister hotel was brittania, which is known to be the worst hotel in the UK. We had the WORST night ever! The springs in the mattress were poking out, the room was in a loft on the top floor. We had two kids with us who kept on crying because the beds were actually hurting their backs. We asked the hotel for pillows when we arrived at 4pm and were promised that we will get them in the room when we come back. When we came to sleep there were no pillows, the ones in the room were more like pillow covers with no filling at all! Broken chair kept inside the room which was a hazard for my toddler! It nearly fell on him, thankfully I caught it in time. My husband kept insisting at the reception that we need pillows and he point blank refused. in the end we piled up towels to keep under our heads! The worst night we have ever spent in a hotel! NEVER EVER BOOK WITH THEM!
Stayed 1 night in Feb 2025

6/10 Okay

Alun

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Its what we needed for the night, it was cheap and close to where we needed to go to. However: the receptionist at the first point was very curt with us When we tried to check in, we were informed that we were not staying there but somewhere completely different. She handed us an address card and told me to 'go there'. The place we went was better and quieter, the receptionists there were very friendly and helpful.
Stayed 1 night in Feb 2025