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Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (with Sofa)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hotel Description

During your stay at Phoenix Heights By Bridgestreet, you'll be within walking distance of Thames River. Free WiFi in public areas, dry cleaning service and a round-trip airport shuttle (surcharge) are available. This upmarket apartment building has 54 apartments over 8 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.

  • Each apartment offers a kitchen, a washer/dryer and a living room
  • Free WiFi
  • Services include dry cleaning/laundry
  • Just a 1-minute drive from Thames River and 8 minutes from Tower Bridge
  • Airport shuttle service available for a fee

Phoenix Heights By Bridgestreet ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Phoenix Heights By Bridgestreet

Everyone (2)
5 out of 5

Posted by on 28 Dec 2019

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Comment from Hotel Management

3 Jan 2020 by BridgeStreet Team

Thank you so much for your rating

4 out of 5

Posted by on 19 Oct 2019

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About the Phoenix Heights By Bridgestreet

Location 4 Mastmaker Road, London, England E14 8RR

Property Features

Phoenix Heights By Bridgestreet offers its guests dry cleaning/laundry services, express check-out, and a lift. Public spaces have free WiFi. This 4-star London apartment is smoke free.

  • 54 guestrooms or units
  • 8 levels
  • Dry cleaning
  • Express check-out
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Transport

  • Train station: London Limehouse Station (2.4 km / 1.5 mi)
  • Metro station: South Quay Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Phoenix Heights By Bridgestreet offers 54 accommodations with washers/dryers and DVD players. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room kitchen
  • Washer and dryer
  • Separate bedroom
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [39 Westferry Circus, London E14 8RW]. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 39 Westferry Circus, London E14 8RW
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 24.00 per night.
  • Cots (infant beds) are available for GBP 24.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a security system and window guards

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • No front desk
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Private entrance
  • Events/parties not allowed
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 24.0 per night
  • Rollaway bed fee: GBP 24.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bridgestreet Phoenix Heights
  • Phoenix Heights
  • Phoenix Heights Bridgestreet
  • Phoenix Heights Bridgestreet Apartment
  • Phoenix Heights Bridgestreet Apartment London
  • Phoenix Heights Bridgestreet London
  • Phoenix Heights By BridgeStreet London, England
  • Phoenix Heights By Bridgestreet London
  • Phoenix Heights By Bridgestreet Apartment
  • Phoenix Heights By Bridgestreet Apartment London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.