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Plaza London Hotel

2.5 star property

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Photo gallery for Plaza London Hotel

Exterior
Reception
Double Room, Ensuite
Towels
Superior Triple Room | Terrace/patio

Reviews

5.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
115A-117A Roman Road, Bethnal Green, London, England, E2 0QN
  • Place, Victoria Park
    ‪6 min walk‬
  • Place, Queen Mary, University of London
    ‪8 min walk‬
  • Place, London Fields
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪89 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, Ensuite

Premium bedding, memory-foam beds, in-room safe, desk

Triple Room, Ensuite

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom

Family Room, Private Bathroom

  • 20 sq m
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Family Room, Ensuite

Premium bedding, memory-foam beds, in-room safe, desk

Family Room, Ensuite

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Single Room, Ensuite

Premium bedding, memory-foam beds, in-room safe, desk

Single Room, Ensuite

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Ensuite

Premium bedding, memory-foam beds, in-room safe, desk

Twin Room, 2 Single Beds, Ensuite

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room (With Private External Bathroom)

Single Room (With Private External Bathroom)

Single Room (With Private External Bathroom)

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Ensuite

Economy Double Room, Ensuite

Economy Double Room, Ensuite

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Quadruple Room

Economy Quadruple Room

Economy Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Terrace/patio

Superior Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
Dockside Hotel
Tower Hamlets
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
3.5 out of 5, Good, 260 reviews
The price is €66
includes taxes & fees
22 Jun - 23 Jun
Dockside Hotel

About this property

Plaza London Hotel

Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Plaza London Hotel offers 25 air-conditioned accommodations with DVD players and safes. Memory foam beds feature premium bedding. 28-inch flat-screen televisions come with digital channels and Netflix. Refrigerators and microwaves are provided.

This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Plaza London Hotel, you'll be within walking distance of Victoria Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi (speed: 50+ Mbps)
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 11 minutes by foot from Victoria Park and a 4-minute drive from London Fields
  • Airport shuttle service available for a fee
Plaza London Hotel offers its guests a vending machine, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Plaza London Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 8:00 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • Daily English breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 for adults and GBP 8 for children

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Shared kitchen access
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 13 for adults and GBP 8 for children
  • Air conditioning fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

London Plaza Hotel
Plaza London
Plaza London Hotel
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Plaza London Hotel England
Plaza London Hotel Hotel
Plaza London Hotel London
Plaza London Hotel England
Plaza London Hotel Hotel London

Plaza London Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 27 out of 338 reviews
Rating 8 - Good. 63 out of 338 reviews
Rating 6 - Okay. 113 out of 338 reviews
Rating 4 - Poor. 74 out of 338 reviews
Rating 2 - Terrible. 61 out of 338 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Judith Ann

Staff was friendly, other guests were noisy
Stayed 3 nights in May 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cheap end basic hotel ,bed a bit limpy but did sleep all night. Very friendly staff
Stayed 1 night in Jul 2022
Verified

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple, comfortable, helpful staff and good value

I had one of the internal rooms (no windows) which got warm pretty quickly, even in October. When I asked reception if the AC could be turned on, they gave me the remote to work it, no questions. Room was compact but comfortable and pretty clean. Shower was good (plenty of pressure). Simple facilities, but perfectly acceptable at this price. Good local amenities nearby (underground, shops, pubs, takeaways, etc)
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Reasonably priced hotel in London. Basic but clean and friendly lady on reception. All good for what it is .
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t choose this place

Terrible experience whith overpriced uncomfortable rooms and no Lifts in the hotel The stairs are very very narrow and made us exhausted to take our suitcases to the second floor.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Jake Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Not so good staff rude no ac no microwave no fridge. Dirty shower mould
Stayed 2 nights in May 2025
Verified

6/10 Okay

Colin

Disliked: Cleanliness, room comfort
Not the greatest room for what it cost.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Give this hotel a miss. Horrible dirty and you can hear people talking and shouting very loudly in rooms next door. Felt very unsafe as a lone female.
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place Iv ever been

It was the worst hotel and customer service Iv ever experienced. I also left (by accident) microphones , power bank and hard drive at the hotel. And they’ve said it’s not there. So they’ve blatantly sold it.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

A roof over your head

Cheap and cheerful, you get what you pay for. The hot and cold taps on the shower were swapped around. The mattress and pillows were too hard for my liking.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

dave

Disliked: Cleanliness, amenities, property conditions & facilities
Damp bathroom covered in mould - really smelly.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Missed the mark

Budget hotel, but was clean. Mattress uncomfortable though and no hot water, when reported to the staff no offer of a shower elsewhere, or partial refund, just told they’d investigate later. I think they probably knew but didn’t care.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Anna

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Our room for 3 adults was tiny and most of the furnishings were old and tatty, the headboard was completely ripped, 3 tea bags, 3 milk pods and no cups. Air con was £5 if you wanted it, night receptionist gave it us for free which was appreciated. The room served its purpose as we were literally only sleeping in it but I wouldn’t return
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
No cups for tea or coffee
Stayed 2 nights in Oct 2023
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small and overpriced. Window had no curtain. Bed and pillows very uncomfortable. Sink didn't drain. Not the large deluxe room advertised.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Tiny room, only a couple of inches longer than my arm reach. Barely any room to move. No desk or table to work on. Hair & dirt in the shower basin. Hair & some marks in the bed. Bedding clearly not fresh - smelled and felt like it had been slept in several times. Noisy throughout the night - very thin walls.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The desk staff were very friendly and helpful. We cannot say enough good about how wonderful they were. Coming from the U.S., we may have made some assumptions and had unrealistic expectations of a hotel in London. The room was smaller than we are used to. We expected a room with 2 twin beds and a full size bed to have space between each bed; the twin beds were pushed together with only a small space between the full bed and twin. Although there was a cubbie/shelf area with a hanger bar, there was no closet or dresser to unpack into. We assumed that there would be wash cloths in addition to the towels provided. The towels were only changed once in our 6 night stay. Although we did not bring this to the attention of the staff, our daughter slept on top of the covers and used an airplane sleep pillow as the sheets on her bed had a stain on them or were dirty. The website indicated that the hotel has a/c. Upon check-in we were told that there is normally a daily fee for a/c; however, this fee was waived because they were having a heatwave during our stay. The hotel was conveniently located about a 10 minute to the tube station which was necessary as the location was far from London tourist areas.
Stayed 6 nights in Jul 2025
Verified

2/10 Terrible

PABLO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travelers be aware that this is not 3 stars hotel

Worse hotel experience in my life, regardless of my status of a Hotels.com GOLD MEMBER. My family of five was accommodated in a so-called "ground level" room (never disclosed in my hotels.com reservation). It was a BASEMENT, with tiny stairs access (see the pictures) with no ventilation, no window and mold smell presence that my asthmatic son started coughing immediately. The bathroom was outside the room, next to the stairs. The front desk could not change us to a livable room, that didn't represent a health risk issue, so we decided to leave and look for another hotel. After asking for a full refund to Adam, the manager, the response was that it was "disclosed" that our room was "ground level" and it was our option to leave (?!) offering me a 50% reimbursement (?!). The health risk in this place due to mold presence should be reviewed by the London Health Department, to which I will place a complaint. To date, I have not received my refund. Very frustrated to arrive to this hostel-like place and had to spend extra money to find another place to stay in the middle of our first time experience in London. Hotels.com never reached out to me either, regardless my multiple attempts to get help.
Small stairs to walk down to the basement.
Room with no windows, no ventilation and mold smell presence.
Bathroom outside the room.
Stayed 4 nights in Jun 2023
Verified

4/10 Poor

gert rye

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Et værelse uden vinduer - og en lugt af kunstig rengøring - frisk luft spay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Fanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nagyon kedves személyzet.
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Hanne

Disliked: Cleanliness, property conditions & facilities, room comfort

For nedslidt

Man kan sove der , men absolut ikke anbefalelsesværdigt. Er for nedslidt og værelserne er meget trange og små . Ingen mulighed for at pakke sin kuffert ud . Kan kun være 1 person ad gangen der står op
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great Hotel I will return
Stayed 7 nights in Dec 2021
Verified

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and clean for an overnight stay. Although a kettle in room, no cup tea coffee or milk was the only negative.
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Very small room, obviously converted store cupboard , no window, no room for one let one alone 2 people to get changed, had to climb on the bed to hang clothes up..Very claustrophobic, stuffy and hot, humming, vibrating noise throughout the night that sounded like an industrial fridge going off, receptionist on the front was very nice and apologetic but i am afraid there is very little to recommend this hotel
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and well priced budget hotel

I found this hotel very clean with friendly staff. It seems as though the rooms have been recently renovated.
Stayed 1 night in Oct 2021