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Premier Inn Heathrow Airport Terminal 5

3.0 star property

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Photo gallery for Premier Inn Heathrow Airport Terminal 5

Exterior
Reception
Lobby
International cuisine
Superior Double Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Heathrow Longford T5, 420 Bath Road, West Drayton, England, UB7 0EA
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room, Accessible Bathtub

Soundproofing, WiFi

Standard Double Room, Accessible Bathtub

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Roll-in Shower

Soundproofing, WiFi

Standard Double Room, Roll-in Shower

8.4 out of 10
Very good
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

International cuisine
Premier Inn Heathrow Airport Terminal 4
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, 922 reviews
The price is €60
includes taxes & fees
19 Jan - 20 Jan 2026
Premier Inn Heathrow Airport Terminal 4

About this property

Premier Inn Heathrow Airport Terminal 5

Hotel in West Drayton with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-out.
Premier Inn Heathrow Airport Terminal 5 offers 400 accommodations. This West Drayton hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.
During your stay at Premier Inn Heathrow Airport Terminal 5, you'll be close to Airport Bowl. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi in some public areas
  • Enjoy international cuisine while dining at Thyme
  • Buffet breakfast offered for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include luggage storage
  • 11 minutes by car from Windsor Castle and 13 minutes from LEGOLAND® Windsor
There's a restaurant on site. WiFi is free in public spaces. Premier Inn Heathrow Airport Terminal 5 also features express check-out and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star West Drayton hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Thyme - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 3 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: GBP 13.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2012
  • Smoke-free property

Room amenities

More

  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.99 per person
  • Fee for in-room wireless internet: GBP 3.00 per day (rates may vary)
  • Uncovered self parking fee: GBP 15 per day
  • Late check-out fee: GBP 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Heathrow Terminal 5
Premier Inn Stratford Upon Avon Waterways
Premier Inn Heathrow Airport Terminal 5 Hotel
Premier Inn Heathrow Airport Terminal 5 West Drayton
Premier Inn Heathrow Airport Terminal 5 Hotel West Drayton

Premier Inn Heathrow Airport Terminal 5 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was a disaster, the person handling it has managed to charge my debit card THREE times and has said that he cannot do anything about it. I can only hope this is rectfied before catching my flight home to Canada.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark, Palisade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful whenever we asked for assistance.
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean & spacious. I would recommend & come against
Stayed 1 night in Sep 2025

6/10 Okay

Juan, Piedmont

Travelled with partner
Convenient close to the airport
Stayed 1 night in Sep 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
nice accommodation in a very convenient Airport location. Restaurant is good and food was good.
Stayed 1 night in Sep 2025

10/10 Excellent

dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Spotless, quiet room, and comfortable bed. A very good value.
Stayed 1 night in Sep 2025

6/10 Okay

Melissa

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Richard Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an airport hotel food was good. Access to the airport was good was very clean.
Stayed 1 night in Sep 2025

6/10 Okay

Jeffrey

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The price for the area was good. It was clean&quite. When you are at terminal 5 get the bus 423 bus stop 6 it goes directly next to the parking lot of the hotel to your right, make sure get off at second stop from airport. After first stop push the stop button on the bus so the driver can stop at the second stop by the hotel. The bus stop going back to terminal was right across from hotel to your right. It takes you directly to Airport. For payment was easy just tap your credit card for each person on your group. There is drop box for hotel at reception for check out.
Stayed 1 night in Sep 2025

8/10 Good

Susan

Stayed 2 nights in Sep 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Clint

Stayed 1 night in Sep 2025

10/10 Excellent

Hayford

Stayed 3 nights in Aug 2025

8/10 Good

Laurel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everyone on staff was wonderful except for one very unhelpful desk clerk. Other staff jumped in and helped out and were very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Amenities
It is very convenient to Heathrow Terminal 5. The price is very reasonable. The room was clean and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

David, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
It was a bit of a surprise that the Premier Inn at Terminal 5 is actually a 20 pound cab ride from Terminal 5. Otherwise, the property, staff and room were nice. The best thing about the location is the walk to The White Horse pub which was a very nice old pub and friendly locals and servers.
Stayed 1 night in Aug 2025

2/10 Terrible

Jeff

Stayed 1 night in Aug 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 7 nights in Jun 2025

10/10 Excellent

Jun-qing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lighting in the rooms, creates a perfect ambiance for a good night sleep. Great breakfast, perfect prior to our flight back. Short Uber ride to Heathrow. Great value than any hotels in central London.
Stayed 1 night in Aug 2025

6/10 Okay

Irina

Getting to the hotel

Hotel is not in the terminal 5. There is a shuttle bus that goes once every hour and cost about 7 pounds each way. There is also a local bus option , but I did not see is in property description. Room is OK , but carpet was durty... There ws a coffie and tes in tht room. That ws good for our late arrival.
Stayed 1 night in Aug 2025

8/10 Good

Vidhya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped here for a quick refresh. Low cost option located conveniently close to Heathrow if you have a rental car.
Stayed 1 night in Aug 2025

10/10 Excellent

Imtiaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated hotel. Friendly and very helpful staff. Conveniently located close to Terminal 5, which is why we stayed. Everyone staying is for the same purpose, Terminal 5. There is a shuttle bus that runs every half hour to Terminal 5. Easiest and cheapest way to the airport. Stops right outside the front door of the hotel. We had a family room. Plenty of space for 2 adults and 2 teenagers. Would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruxandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel choice for our 2 night stay in London, when we had to be near the Heathrow airport. 6 minutes away from Heathrow terminal 5 by bus 423, the station was right in front of the hotel. The room was completely sound-proof, extremely clean, crisp bedsheets, very comfortable beds and quality bedding, AC, modern, nothing to complain about. Check-in and check-out was fast, we enjoyed a nice late night dinner at their restaurant, breakfast was also excellent, with hot breakfast items, English breakfast, fruits, pastries, good coffee and really nice and friendly staff. There are also vending machines with snacks available, they also have a coffee shop. We were very pleased, and we would book this hotel over and over again.
Stayed 1 night in Aug 2025