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Premier Inn Heathrow Airport Terminal 5

3.0 star property

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Photo gallery for Premier Inn Heathrow Airport Terminal 5

Superior Double Room
Exterior
International cuisine
International cuisine
International cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Heathrow Longford T5, 420 Bath Road, West Drayton, England, UB7 0EA
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room, Accessible Bathtub

Soundproofing, WiFi

Standard Double Room, Accessible Bathtub

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Roll-in Shower

Soundproofing, WiFi

Standard Double Room, Roll-in Shower

8.6 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Bed sheets
Premier Inn Heathrow Airport Terminal 4
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, 1,080 reviews
The price is €60
includes taxes & fees
1 Mar - 2 Mar
Premier Inn Heathrow Airport Terminal 4

About this property

Premier Inn Heathrow Airport Terminal 5

Hotel in West Drayton with a restaurant
Along with a restaurant, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-out.
Premier Inn Heathrow Airport Terminal 5 offers 400 accommodations. This West Drayton hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.
During your stay at Premier Inn Heathrow Airport Terminal 5, you'll be close to Airport Bowl. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi in some public areas
  • Enjoy international cuisine while dining at Thyme
  • Buffet breakfast offered for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include luggage storage
  • 11 minutes by car from Windsor Castle and 13 minutes from LEGOLAND® Windsor
There's a restaurant on site. WiFi is free in public spaces. Premier Inn Heathrow Airport Terminal 5 also features express check-out and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star West Drayton hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Thyme - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 3 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: GBP 13.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2012
  • Smoke-free property

Room amenities

More

  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.99 per person
  • Fee for in-room wireless internet: GBP 3.00 per day (rates may vary)
  • Uncovered self parking fee: GBP 15 per day
  • Late check-out fee: GBP 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Heathrow Terminal 5
Premier Inn Stratford Upon Avon Waterways
Premier Inn Heathrow Airport Terminal 5 Hotel
Premier Inn Heathrow Airport Terminal 5 West Drayton
Premier Inn Heathrow Airport Terminal 5 Hotel West Drayton

Premier Inn Heathrow Airport Terminal 5 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 1005 reviews
Rating 8 - Good. 384 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Diona

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous.
Stayed 5 nights in Nov 2025

6/10 Okay

Syed Zaid

Travelled with family
Disliked: Property conditions & facilities
The hotel look better from the outside than it does inside. The lobby, elevator, hallways & the rooms all need to be kept clean. The room upon arrival was not clean. We didn’t book an accessible room but were given one with a standing shower. No slippers etc were provided. When we reported the condition of the room and asked them to change the room. They said that the accessible room we were given is the only room that was available. Upon talking to the Manager on Duty she did send someone from housekeeping to change the bed sheets etc but the person from house keeping who can complained about having to change the bed sheets etc despite been show other peoples hair etc on the bedsheets & pillows that obviously had not been changed after the last guest had checked out. Will no stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, the staff was attentive to our requests and the beds were very comfortable. I would stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy, Salem

Stayed 1 night in Nov 2025

8/10 Good

Feliciana

Its not helpful
Stayed 1 night in Oct 2025

4/10 Poor

Gary

Travelled with partner
Disliked: Property conditions & facilities
Hotel looked tired and smelled stale
Stayed 1 night in Oct 2025

10/10 Excellent

Philip, SUGAR LAND

Liked: Cleanliness, amenities, property conditions & facilities
Great room, comfortable bed and good restaurant.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Place was pleasant and clean with nice staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Helene, Oldsmar

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Airport lhr 4.
Stayed 1 night in Oct 2025

10/10 Excellent

Harbor, Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great condition compare with the price
Stayed 1 night in Oct 2025

10/10 Excellent

Lanre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gary, PACIFIC GROVE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ayub

Travelled with partner
Liked: Amenities
Quite and good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy connection to all Heathrow terminals and to To London. Easy check in. Breakfast available at hotel or McDonalds 100 yards away.
Stayed 1 night in Oct 2025

8/10 Good

Timothy P

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. One can get to Heathrow T5 on the #423 bus from directly across the street, for 1.75 (tap to pay on the bus with a credit card). No need to pay four times as much for the slower and less frequent Hotel Hoppa. The noon checkout time is also a plus. The minuses are (1) a rather limited choice of nearby dining (though there is a McDonalds right next door), and (2) rather poor WiFi (i.e., it may take several attempts just to get checked in for a flight online).
Stayed 1 night in Oct 2025

6/10 Okay

Bethany

Was ok.
Stayed 1 night in Sep 2025

8/10 Good

MAVIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good but the hotel doesn't provide airport shuttle.
Stayed 1 night in Sep 2025

8/10 Good

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was fine
Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good staffing and service here, felt much higher than the level of budget.
Stayed 5 nights in Sep 2025

6/10 Okay

Nicola, Chula Vista

Travelled with family
Liked: Staff & service, amenities
Easy to get to from Terminal 5, pity Uber and Taxis have to charge such high fees of nearly £50 for a couple of miles. Check in was easy at 11pm. Room was very small for a family of 4, with 3 beds crammed in and very little space for luggage. Carpet was a little dirty. Ground floor room was very quiet, which was brilliant. Breakfast was a surprise, with full cooked and continental buffet and made to order items, plenty of tables and very helpful staff. Room service menu and bar very extensive too. A good option for an overnight airport hotel but family room is too small for a family of 4.
Stayed 1 night in Sep 2025

8/10 Good

Christian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay at the Premier Inn, the rooms are dated and not the best for cleanliness but it was a great stay overall.
Stayed 1 night in Sep 2025

10/10 Excellent

Masayuki, Vancouver

Stayed 1 night in Sep 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced hotel near Heathrow. Getting to terminal five was super easy on a city bus.
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was a disaster, the person handling it has managed to charge my debit card THREE times and has said that he cannot do anything about it. I can only hope this is rectfied before catching my flight home to Canada.
Stayed 1 night in Sep 2025