Great location (short walk to Aldgate East station), good amenities (e.g. electric kettle), but two issues I will highlight-
- After clean up, they replaced two towels with one, and that means for the 2nd towel I had to go all the way down to reception to collect it. This happened twice. For a double room, why can't you just give two towels?
- In the last day, they didn't refill the coffee sachet. I went all the way down to reception, and they also failed to provide the same, saying out of stock