Premier Inn London Richmond

3.0 star property

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Photo gallery for Premier Inn London Richmond

Exterior
Family Quadruple Room
Restaurant
Restaurant
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
136-138 Lower Mortlake Road, Richmond, Richmond, England, TW9 2JZ
  • Place, Royal Botanic Gardens, Kew
    ‪6 min walk‬
  • Place, Richmond Park
    ‪8 min walk‬
  • Place, Thames River
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪26 min drive‬

Room options

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double Room, Accessible Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Accessible Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Single Room

  • Sleeps 1

Accessible Double Room

  • Sleeps 2

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Standard Double Room With Roll-in Shower

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Similar properties

About this property

Premier Inn London Richmond

Hotel in Richmond with a 24-hour front desk
Along with self parking, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Housekeeping is available on request.
Premier Inn London Richmond offers 92 accommodations. Housekeeping is provided on request.
During your stay at Premier Inn London Richmond, you're just a quick walk from Royal Botanic Gardens, Kew. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and self parking (surcharge).
  • Free WiFi in some public areas
  • Buffet breakfast offered for a fee
  • Self parking available for a fee
  • Services include luggage storage
  • Just a 5-minute drive from Twickenham Stadium and 10 minutes from Kensington High Street
As a guest of Premier Inn London Richmond, you'll find express check-out and an elevator. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Richmond hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 23 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.99 per person
  • Self parking fee: GBP 23 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Inn London Richmond Hotel
Premier Inn London Richmond
Premier Inn London Richmond Property
Premier Inn London Richmond Hotel
Premier Inn London Richmond Richmond
Premier Inn London Richmond Hotel Richmond

Premier Inn London Richmond Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

9.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Helpful staff and great location
Stayed 1 night in Sep 2025

10/10 Excellent

FAVIOLA PARTIDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything amazing
Stayed 1 night in Aug 2025

4/10 Poor

michael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
While the reservation was paid in full with the cancelation option ( not canceled ) we were charged again upon check in. Refund was issued after disputing the charge - 3 weeks later . Short staffed, dining options unavailable, credit card processing unavailable to make certain purchases. The room , for which a premium was paid , was not available and a different type assigned. The staff were pleasant and trying but , in general , some reorganization of business practices is required to improve the overall experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay for a visit to Kew Gardens

We had moved from the Kew Gardens hotel after a dreadful experience, the staff at The Premier were so helpful and made our trip so much better. I wish I had booked with them in the first place
Stayed 1 night in Aug 2025

10/10 Excellent

Roland

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jul 2025

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tråkig frukost

Frukosten var inte särskilt bra. Kaffemaskinen trasig och bara rostbröd. Hade önskat färskt bröd och större utbud av pålägg och grönsaker.
Stayed 3 nights in Sep 2025

8/10 Good

Fabrice

Stayed 1 night in Sep 2025