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Putera Puteri Residence

2.0 star property

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Photo gallery for Putera Puteri Residence

A hotel room with two beds, a wooden wardrobe, a window with curtains, and a nightstand with a lamp.
A compact living space with a kitchenette, a brown leather sofa, a small table, and a brown armchair.
A modern bathroom with a glass-enclosed shower, a toilet, and a built-in sink.
A black double door with a brass handle, flanked by two potted plants and a staircase leading up.
A staircase with carpeted steps leading to a landing with a reception desk.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
190 Sussex Gardens, London, England, W2 1TU
  • Place, Kensington Gardens
    ‪4 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Oxford Street
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Junior Suite

A neatly made bed with a tufted headboard, two blue pillows, and two white towels.

Junior Suite

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Room

A neatly made bed with a blue blanket, a wooden nightstand with a lamp, and a window with curtains.

Single Room

8.4 out of 10
Very good
(7 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a wooden wardrobe, a window with curtains, and a nightstand with a lamp.

Twin Room

7.0 out of 10
Good
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room

A neatly made bed with a headboard, pillows, and towels.

Double Room

7.6 out of 10
Good
(4 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for King Room

A hotel room with a large bed, a bedside table with a lamp, a flat-screen TV mounted on the wall, and a door.

King Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

A neatly made bed with a tufted headboard, two pillows, and a rolled towel on a blue mat.

Deluxe Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

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The price is €117
includes taxes & fees
1 Sept - 2 Sept
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About this property

Putera Puteri Residence

Self parking, laundry facilities, and free WiFi in public areas are available at this hotel. Housekeeping is available on request.
Putera Puteri Residence offers 21 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
With your stay at Putera Puteri Residence, you're connected to a rail/subway station and just a quick walk from Hyde Park. Features include free WiFi in public areas, plus laundry facilities and self parking (surcharge).
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Self parking available for a fee
  • Services include luggage storage
  • Just a 5-minute walk from Kensington Gardens and 5 minutes by foot from Hyde Park
Putera Puteri Residence offers its guests laundry facilities. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 35 per day)
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: GBP 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 9:00 AM - 4:00 PM.
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Putera Puteri Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 206 reviews
Rating 8 - Good. 67 out of 206 reviews
Rating 6 - Okay. 45 out of 206 reviews
Rating 4 - Poor. 19 out of 206 reviews
Rating 2 - Terrible. 12 out of 206 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

WAI SHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and comfortable room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
The location, cleanliness, room size, value for money, and the service provided by the hotel staff were all excellent.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Abhinav

Liked: Cleanliness, amenities, property conditions & facilities
Room was okay for a 1 night stay.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room with helpful staff at a reasonable price
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Laurence

Good location. Comfortable and quiet. Good nights sleep. Price reflects basic amenities but good value for money.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend great for price
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Simon

Liked: Staff & service
Disliked: Amenities
Property dated, lots of stairs. Location the best feature.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and nice, hotel is near lots of cool places and near a Greggs so thats a big plus, room was clean and bed was comfortable ( though it was leaning a bit to the left for some reason), also there was good tea in the room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, they allow us to check in before 2PM, when we arrived in the morning
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Again, just brilliant value.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sam

Disliked: Amenities
Location is great and staff very friendly.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Tanith

Liked: Cleanliness, staff & service, property conditions & facilities
Room was exactly what i needed for a brief overnight stay. Room was clean, bathroom and shower were good. Bed was comfy. Friendly staff at check in. Ate at Ask next door and food was good.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable bed and nice modern shower .
Stayed 1 night in Dec 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service
I loved the convenience - the check in system with a bunch of honesty cards seemed a bit cumbersome. However mattress & bedding excellent and the TV screen was big! Plenty of places to eat around the hotel and short walk to Hyde Park
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
I was super impressed with my room! For a single, it was way larger than all the other single rooms I’ve stayed at other hotels nearby. Really modern and comfortable, and spotlessly clean! Loved how you can adjust the temperature yourself. Would definitely recommend, and would definitely stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wing Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Instructions in the email are very clear. Excellent location. The room is clean and in good condition. A very lovely stay here.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Great quality for the price, 3 minutes walk to Paddington, easy access via coded card-box at entrance...well priced 'Ask' Italian restaurant next door
Bathroom and TV on good wallmount
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Compact accommodation close to tube and mainline stations reasonably pri ed and comfortable with tea, coffee and bottled water in room. Modern bathroom and communal lounge. Wealth of coffee shops and restaurants nearby
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities
clean and freshly refurbished room with excellent shower, best budget hotel i have stayed at in a while
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

GILLIAN

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Lots of shops nearby. Staff friendly but not around much. Lovely stay. Would prefer to have had two room keys but nobody around to ask at check in.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kevin

Great location
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Victoria Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

nadeem

Liked: Cleanliness, amenities, property conditions & facilities
Room is good but very small for 2 people. The front desk staff very helpful in carrying my heavy luggage up stairs. Location is fabulous.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Alicia

Liked: Cleanliness
This was a nice property. Clean, if small. The renovations made it more comfortable although a bit cheap. But great deal for the price. A bit of street noise but ear plugs took care of that.
Stayed 2 nights in Mar 2026