Putera Puteri Residence

Choose dates to view prices

Overview
Rooms
Location
Policies

Good

Popular amenities

Free Wi-Fi
Air-conditioning
Parking available
Laundry room

Explore the area

190 Sussex Gardens, London, England, W2 1TU

Place, Kensington Gardens
‪4 min walk‬
Place, Hyde Park
‪4 min walk‬
Place, Paddington Central
‪8 min walk‬
Airport, London (LHR-Heathrow)
‪58 min drive‬

Room options

Junior Suite

City view
21 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Single Room

Very good

10 sq m
1 bedroom
Sleeps 1
1 Single Bed
Free Wi-Fi

Twin Room

Excellent

15 sq m
1 bedroom
Sleeps 2
2 Single Beds OR 1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Double Room

Good

11 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free Wi-Fi

King Room

Very good

1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Deluxe Single Room

Excellent

11 sq m
1 bedroom
Sleeps 1
1 Queen Bed
Free Wi-Fi

Similar properties

Free Wi-Fi
Games room
Breakfast available
Business services

includes taxes & fees

7 Jun - 8 Jun

About this property

Putera Puteri Residence

Self parking, laundry facilities, and free WiFi in public areas are available at this hotel. Housekeeping is available on request.

Putera Puteri Residence offers 21 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

With your stay at Putera Puteri Residence, you're connected to a rail/subway station and just a quick walk from Hyde Park. Features include free WiFi in public areas, plus laundry facilities and self parking (surcharge).

Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Self parking available for a fee
Services include luggage storage
Just a 5-minute walk from Kensington Gardens and 5 minutes by foot from Hyde Park

Putera Puteri Residence offers its guests laundry facilities. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transport

Secured parking on site (GBP 35 per day)
Limited on-site self parking

Family friendly

Laundry facilities

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping on request

Accessibility

No lift

Room amenities

Bathroom

Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided

Air conditioning
Heating

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Secured self parking fee: GBP 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

The front desk at this property is open daily from 9:00 AM - 4:00 PM.
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Putera Puteri Residence Reviews

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6/10 Okay

James

4 Mar 2026

Liked: Cleanliness, staff & service

The biggest sell for this property is undoubtedly its location, moments away from Hyde Park and Paddington station. The room itself is functional with big windows to make the most of light. However, the floor being wood rather than carpet can make the room feel cold and uncomfortable when having had a shower and getting ready. They have tried to maximise what is available in the room with a tv and chair in front of it but this is in such a position and fixed height for the chair that it won’t be used and is space that could be best used in other ways. The bathroom is too small for what has been put in. I had to always have the door open whilst using the toilet because it is such a tight space, particularly for my height of 6ft. The shower door moving inwards covers the handle for the show so you can’t turn it on to warm up before getting in, forcing you to stand under the cold water whilst it heats up. The stairs at the entrance of the property are also uneven in depth which could make for an unstable walk for some guests. Finally, the door was broken on the final day of my stay. I am unsure how this was managed in the evenings but reception staff were there in the day to mange this. The staff for this property were pleasant and helpful and location is fantastic. Ultimately it’s some of the design and choices for the space that I think impact how comfortable this stay could be.

Stayed 5 nights in Feb 2026

8/10 Good

Valentina

27 Feb 2026

Liked: Amenities

Stayed 1 night in Feb 2026

2/10 Terrible

CAMILLE

26 Feb 2026

Disliked: Cleanliness, staff & service, amenities

The room was not cleaned prior to our arrival. There was hair in the shower and on the bathroom floor, spit marks on the mirror and soap residue everywhere. The comforter on the bed was ripped and the window did not close properly (even when latched) so even with heating on the room was ice cold and we could hear passerby discuss. The emergency # was a deadend and we received no support. After we complain the next day, the hotel requested photo and ghosted us. They refused to reimburse us.

Stayed 1 night in Feb 2026

8/10 Good

nadeem

Travelled with partner

26 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room is good but very small for 2 people. The front desk staff very helpful in carrying my heavy luggage up stairs. Location is fabulous.

Stayed 1 night in Feb 2026

8/10 Good

Rosalyn

Travelled with partner

20 Feb 2026

Liked: Cleanliness, property conditions & facilities

The room was comfortable and fairly big by London hotel standards! The locks on the room door and front door are tricky to worth although they do provide instructions. Location is very good.

Stayed 2 nights in Feb 2026