2/10 Terrible
Hajra
Travelled with group
23 Jul 2025
Liked: Cleanliness, amenities
I recently stayed at this apartment in London and unfortunately, it was quite a disappointing experience.
To begin with, I didn’t receive any check-in details until I contacted the property myself the day before my stay. While the location is excellent… just a short walk from Warren Street Station and surrounded by plenty of restaurants and shops… the positives sadly stop there.
The property itself was difficult to access. The key was extremely hard to use, making locking and unlocking the door frustrating every time. We were placed in a basement room, which felt very claustrophobic. The room was incredibly tiny…much smaller than expected…with barely any walking space.
It was uncomfortably hot with no air conditioning. Although a fan was provided, it didn’t do much to cool the space. There was only a small skylight window that barely allowed for any air circulation, and even that kept getting stuck when trying to open or close it.
The bathroom door was also faulty and wouldn’t close properly, which was inconvenient. The worst part of the stay was being woken up at 3am by the fire alarm. It caused a lot of panic, and when I called the out-of-hours emergency line, no one picked up. Everyone in the building had to wait outside for around 10–15 minutes until the alarm finally stopped… with no explanation or assistance provided.
Overall, despite the great location, I would not stay here again due to the poor condition of the apartment, lack of responsiveness from owners.
Hajra
Stayed 2 nights in Jul 2025