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Rosemay Hotel

4.0 star property

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Photo gallery for Rosemay Hotel

Library
Exterior
Reception
Deluxe Double Room
Daily full breakfast (GBP 11 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Laundry

Explore the area

View in a map
116-118 Church Road, Hayes, England, UB3 2LW
  • Place, Stockley Park
    ‪16 min walk‬
  • Place, Brunel University
    ‪13 min drive‬
  • Place, Wembley Stadium
    ‪30 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪14 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, Multiple Beds, Mobility Accessible

Family Triple Room, Multiple Beds, Mobility Accessible

Family Triple Room, Multiple Beds, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • Sleeps 2

View all photos for Family Quadruple Room, 2 Double Beds

Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, 2 Double Beds

  • Sleeps 4

View all photos for Family Triple Room, Multiple Beds, Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room, Multiple Beds, Mobility Accessible

  • Sleeps 3

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Triple Room

  • Sleeps 3

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About this property

Rosemay Hotel

Hotel connected to a rail/subway station in Hayes with a coffee shop
A snack bar/deli, a coffee shop/cafe, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk. Change of towels is available on request.
Rosemay Hotel offers 33 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with digital channels.

Bathrooms include showers and hair dryers. This Hayes hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

With your stay at Rosemay Hotel, you'll be connected to a rail/subway station and close to Airport Bowl. Features include free WiFi in public areas, plus a coffee shop/cafe and a snack bar/deli.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a car charging station, a multilingual staff, and a terrace
  • 13 mi (20.9 km) from Natural History Museum and 13.1 mi (21.1 km) from Victoria and Albert Museum
  • Train station pick-up, train station drop-off, and bus station shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. A train station pick-up service, a train station drop-off service, and a bus station shuttle are available for a fee. A terrace, multilingual staff, and a garden are also featured at Rosemay Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Rosemay Hotel was completed in December 2024.

Smoking is allowed in designated areas at this 4-star Hayes hotel.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered parking on site (GBP 20 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Renovated entire property - December 2024
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11 for adults and GBP 11 for children
  • Uncovered self parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Rosemay Hotel offers transfers from the train station and bus station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rosemay Hotel Hotel
Rosemay Hotel Hayes
Rosemay Hotel Hotel Hayes

Reviews

Rosemay Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 122 out of 166 reviews
Rating 8 - Good. 32 out of 166 reviews
Rating 6 - Okay. 6 out of 166 reviews
Rating 4 - Poor. 4 out of 166 reviews
Rating 2 - Terrible. 2 out of 166 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

Extremely friendly and helpful staff. Family owned.
Stayed 1 night in Aug 2025

10/10 Excellent

Divine

Stayed 2 nights in Jul 2025

8/10 Good

Karanpreet

Stayed 1 night in Aug 2025

10/10 Excellent

Divine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shankar, Auckland

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel to stay with the family and parking is bit expensive but guaranteed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shankar, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! We stayed here for 4 nights to visit our friends and family, location is ideal for travelling locally by car or public transportation
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing Staff. Great nights sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet comfy stay

The service was excellent you could tell they cared. They helped bring our bags up to our room and were courteous and responded to requests quickly. The shower was great and the room was comfy and clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Graham

Stayed 2 nights in Jul 2025

6/10 Okay

Canaan

Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay. Good comms, quick booking and check in, quiet and close to shops and eating out. The room was ok, all we needed on this occasion was a good night sleep so scored 5 out of 5 for that. However, think it'd be good to run a few minor checks and repairs in the bathroom/toilet and update or clarify information on the website. Main issue for us was that we chose to stay at this hotel because parking and ev charging were advertised as "available" but parking turned out to be at an additional £20 fee and were told ev charging was not functioning well. We managed to park on street so didn't need to pay in the end and charged ev at a nearby retail park so all worked out fine, but a bit of unnecessary uncertainty/stress. Other than that, if you're after a short, no fuss stay it was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Really great stay before catching my flight. Clean, helpful and kind staff, all around great property.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarabjit

Stayed 11 nights in Jul 2025

10/10 Excellent

Deepakkumar, Birmingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an issue. We booked in advance but still had an issue. Eventually the staff sorted it out. That was nice of him.
Stayed 1 night in Jul 2025

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable, goood value for money.

Immaculately clean and well presented. Unfortunately when we enterrd our room it was not made up, housekeeping had missed it. We were quickly shown t another room and all was ok. Air-conditioning was excellent snd much appreciated.
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a family owned hotel. The owners and staff really cared about making our experience a good one. Our room was spacious, clean, and modern.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aftab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed in a room for four adults on the third floor and honestly, we couldn’t have asked for a better experience. The room was spotless, spacious, and the beds and pillows were super comfortable—everyone slept really well. The staff stood out for being genuinely helpful and quick to respond whenever we needed anything. I was impressed by the little touches in the room, like all the different power sockets and USB ports, and there was plenty of closet space for our things. Parking right out front was convenient and reasonably priced, which made things so much easier for us. The location is perfect if you want to explore London. There are some great restaurants nearby, plus both the train station and the bus stop are just a short walk away—we found it really easy to get downtown. Breakfast was fantastic each morning, and overall, we left feeling like we got more than we expected. If it were possible, I’d give them an extra star. Highly recommended!
Stayed 2 nights in Jul 2025

10/10 Excellent

Graham

Business traveller
Liked: Property conditions & facilities, room comfort

Clean pleasant non chain option close to Heathrow

Well positioned hotel close to Heathrow with clean simple modern rooms and pleasant common areas both inside and outside. Limited free on street parking is an additional bonus for those on site early enough.
Stayed 2 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and tidy place breakfast was good as well. Would recommend.
Stayed 1 night in Jul 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised, very nice hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay at this hotel. The rooms were clean, comfortable, and had air conditioning—which was a lifesaver with the high temperatures in London this weekend. The staff were all very friendly and helpful. Breakfast was okay, nothing special. The location is about a 20-minute walk from the train station. There's on-site parking available for £20, but we found free parking just outside the hotel as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Jannet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel owners and staffs were all very welcoming, heartwarming, had pleasant smiles and very accomodating.. very helpful in every way and treated us as a family. They are the best experience we ever had in our very first-ever stay in London and will surely come back to stay there again. The hotel is very posh and full of history, very detailed with interiors. What I like most is the bidet and the shower head and of course the full ENGLISH breakfast every day that we always look forward to..thank you so much for this wonderful experience and for the good friendship and story you shared about your hotel, KUDOS!!! More POWER!!!! We will surely See you soon…
Stayed 3 nights in Jul 2025

10/10 Excellent

Isaiah

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room and staff were very nice and accommodating (allowed us a late checkout to sync up with our departing flight that day). The surrounding area, however, does not appear to be the best. My friend and I decided to walk the 1 mile from the train to the hotel at night hoping to stop and eat, but the area was not clean and didn’t appear to be the safest. Definitely recommend to take a taxi/ Uber/ bus.
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Saad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff !! Excellent rooms !! Amazing bathroom!! Air-conditioned!!! Super clean!!! The only hitch was that parking was first come first served and the parking available was sometimes super tight or you had to park on the road. It wasn't a big issue though, I stayed with family for 4 nights had an issue with parking only once.
Stayed 4 nights in Jun 2025