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Ruby Stella Hotel London by IHG

3.0 star property

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Photo gallery for Ruby Stella Hotel London by IHG

Exterior
Bar (on property)
Exterior
Interior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
15-28 Eyre Street Hill, London, England, EC1R 5EW
  • Place, Hatton Garden
    ‪1 min walk‬
  • Place, The British Museum
    ‪17 min walk‬
  • Place, St. Paul's Cathedral
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪77 min drive‬

Room options

View all photos for Room (Nest Windowless)

Room (Nest Windowless) | Room amenity

Room (Nest Windowless)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Lovely)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Cosy)

Room (Cosy)

Room (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Corner (Wow)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Corner (Wow)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible (Lovely)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Lovely)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Ruby Stella Hotel London by IHG

This hotel features a 24-hour front desk, express check-in, and free WiFi in public areas. Other amenities include a vending machine. Change of towels is available on request.
Ruby Stella Hotel London by IHG offers 153 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

During your stay at Ruby Stella Hotel London by IHG, you'll be within walking distance of The British Museum. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include an elevator and a vending machine
  • Just a 4-minute drive from St. Paul's Cathedral and a few minutes from The British Museum
As a guest of Ruby Stella Hotel London by IHG, you'll find a vending machine, express check-in, and an elevator. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 22.45 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (119 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Offsite parking fee: GBP 22.45 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ruby Stella Hotel London Hotel
Ruby Stella Hotel London London
Ruby Stella Hotel London Hotel London

Ruby Stella Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 433 out of 591 reviews
Rating 8 - Good. 114 out of 591 reviews
Rating 6 - Okay. 27 out of 591 reviews
Rating 4 - Poor. 8 out of 591 reviews
Rating 2 - Terrible. 9 out of 591 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Pollyanna

Stayed 2 nights in Jan 2026

6/10 Okay

Robert

Stayed 1 night in Jan 2026

8/10 Good

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Helpful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

SARAH

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location was superb and it was so peaceful!
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Stayed 1 night in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Lency

Stayed 7 nights in Dec 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the staff and the comfort of the room. For a single the windowless rooms are perfect.
Stayed 6 nights in Jan 2026

10/10 Excellent

Sam

Stayed 1 night in Jan 2026

10/10 Excellent

Roderick

Liked: Cleanliness, property conditions & facilities
Lovely friendly staff, very clean, excellent bar area and great rooms. Small but adequate. Great location for Clerkenwell, Greys Inn Road etc.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had an overall lovely stay at Ruby Stella and stayed for three nights, from Friday to Monday. We arrived early on the day of check-in and were pleasantly surprised to be able to check in straight away, which we really appreciated. Unfortunately, there was an issue with the air conditioning in our original room. It made a loud noise that made it impossible to sleep. As we were out and about all day, we didn’t notice it until we went to bed, which resulted in us having to change rooms late at night. As there are no in-room phones and we were travelling from overseas, we had to go down to reception in our pyjamas to sort this out — not ideal. The staff member kindly mentioned that we would receive a small upgrade due to the inconvenience (which we hadn’t asked for), but when we moved rooms — after packing up and changing floors — the new room appeared to be exactly the same. This felt a bit odd, as it was mentioned but not followed through. Another confusing point was that our card was charged before we had even checked in, despite the booking stating that payment would be made at the hotel. In some cases, guests don’t necessarily secure a booking with the same card they intend to pay with, so clearer communication here would be appreciated.
Stayed 3 nights in Jan 2026

10/10 Excellent

lawrence

Stayed 2 nights in Jan 2026

10/10 Excellent

christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located. Clean. Great room. Amazing staff. Beautiful place
Stayed 1 night in Jan 2026

6/10 Okay

Russell

Travelled with partner
Disliked: Amenities
One lift broken, no access to stairs and very slow. Shower was lukewarm at best. Even the lovely room was very tight. My wife hurt her legs getting around the bed. Not keen on the glass/open shower toilet combo.
Stayed 1 night in Jan 2026

10/10 Excellent

Olivia

Stayed 1 night in Dec 2025

10/10 Excellent

Harriet

Stayed 1 night in Jan 2026

8/10 Good

A

Stayed 2 nights in Dec 2025

10/10 Excellent

Jamie-Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Ruby Stella is a hidden gem! Within walking distance to Covent garden, oxford street and lots of shopping. Everything about our stay was perfect. Friendly staff, clean rooms, comfy beds, amazing breakfast, and late night food offerings. My boyfriend and I loved everything about it.
Stayed 6 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Really neat little hotel in a great location
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a good place to stay. The breakfast was good but a bit odd. The location lets this hotel down
Stayed 1 night in Dec 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
The staff are super accommodating. Rooms and common areas are well kept. Each floor has a coffee and tea bar that is open 24/7.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025