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Ruby Zoe Hotel London

3.5 star property

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Photo gallery for Ruby Zoe Hotel London

Bar (on property)
Creator video
Bar (on property)
Wow Room | View from room
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
146 -164, Notting Hill Gate, London, England, W11 3QG
  • Place, Portobello Road Market
    ‪3 min walk‬
  • Place, Holland Park
    ‪3 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Nest Room

Nest Room

Nest Room

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

9.2 out of 10
Wonderful
(72 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lovely Room

Lovely Room

Lovely Room

9.6 out of 10
Exceptional
(42 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Wow Room

Wow Room

Wow Room

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lovely Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lovely Room

  • Sleeps 2

View all photos for Wow Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Wow Room

  • Sleeps 2

View all photos for Cosy Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Cosy Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Nest Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Nest Room

  • Sleeps 2

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About this property

Ruby Zoe Hotel London

Hotel with a bar, 10-minute walk to Kensington Gardens
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Ruby Zoe Hotel London offers 170 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Ruby Zoe Hotel London. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a multilingual staff, an elevator, and a vending machine
  • Guests have great things to say about the proximity to shopping and the clean accommodations
  • Just a 4-minute drive from Kensington Gardens and 6 minutes from Kensington High Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Ruby Zoe Hotel London.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Ruby Zoe Bar - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruby Zoe Bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Offsite parking fee: GBP 34 per day (0.6 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Zoe Hotel London Hotel
Ruby Zoe Hotel London London
Ruby Zoe Hotel London Hotel London

Ruby Zoe Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 821 out of 1099 reviews
Rating 8 - Good. 198 out of 1099 reviews
Rating 6 - Okay. 49 out of 1099 reviews
Rating 4 - Poor. 18 out of 1099 reviews
Rating 2 - Terrible. 13 out of 1099 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

James

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Overall a comfortable stay. My main criticism was the description of rooms . Stayed in a ‘Nest’ room for two nights, then moved to ‘Lovely’ room, which was effectively the same room, but at extra cost. No real explanation. One major issue in both rooms is the bathroom/ toilet facilities, effectively in the same space as the bedroom. I do not see/appreciate the point of having the sink and mirror being in the bathroom. Totally pointless.
Stayed 1 night in Sep 2025

8/10 Good

Alexi

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this property for active tourists and business travellers. It offers a clean, safe and efficient space to drop your bags, shower and sleep. Its sits on the Notting Hill thoroughfare, just a stone's throw from Notting Hill Gate Station. Beyond-convenient, with 3 mini grocery stores, a pharmacy, nutrition shop, a bakery and even McDonald's sharing its same block. I stayed in a Cosy room overlooking a residential courtyard. On this side of the property, I enjoyed a quiet room, not catching external or internal noise.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky modern hotel.
Stayed 3 nights in Sep 2025

4/10 Poor

Dustin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern clean new hotel, lovely team at hand. Easy location.
Stayed 1 night in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here. Welcoming reception and housekeeping staff. Lively bar but not noisy, well paced for underground, Portobello market and eateries. I shall return
Stayed 3 nights in Sep 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodrigo

Stayed 3 nights in Jun 2025

10/10 Excellent

Philip

Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Business traveller
Disliked: Staff & service

would not move a stay date

I became ill and therefore could not travel. I wanted to change the date of the stay, not cancel but they refused
Stayed 1 night in Sep 2025

10/10 Excellent

Howard, Warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. An excellent place to stay.
Stayed 1 night in Aug 2025

8/10 Good

shannon

Stayed 2 nights in Aug 2025

8/10 Good

Charles, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby Zoe is a nice place, but they could be great with a few changes. They don't give you facial towels. The smallest towel you can bathe with is a 16x30-inch hand towel. One of the elevators was out of order each day. They really make it clear they don't want guests to get housekeeping service. They offer a drink to waive your right to have your room cleaned when you check in. EVERY time you ask for housekeeping they pull up your check-in record to verify if you took the drink. Aside from those annoyances, the place is actually nice. The rooms are small, but very efficient in space. They have floor-to-ceiling windows. The shower has an overhead and handheld heads. The rooms have amplifiers - like they're expecting you to connect your instruments to them. I guess they're trying to market to guitarists 🎸 But the best thing Ruby Zoe has going is its location. It's near the Notting Hill Gate tube station, and there are stores, restaurants and bars in walking distance. Holland Park Avenue is a great location for Notting Hill.
Stayed 5 nights in Aug 2025

10/10 Excellent

jayce

Stayed 1 night in Sep 2025

10/10 Excellent

Celine Dana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Karo, Jan, Julia, and Carolina were great during my stay. They helped me to check in a little earlier, and booking a late checkout was a breeze. I would definitely book here again on my next trip to London!
Stayed 4 nights in Aug 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Sean, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small but stylish rooms, friendly staff, great breakfast. No in-room fridge or coffee maker and vending machines were poorly stocked and overpriced, but just bring your own drinks/snacks and you'll be fine.
Stayed 3 nights in Aug 2025

6/10 Okay

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay, will return!

This stay was amazing. Clean room, comfy bed, great breakfast, friendly staff and close to all amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel, Miramar

Stayed 5 nights in Aug 2025

10/10 Excellent

Kent Vidar Helle, London

Stayed 4 nights in Aug 2025

2/10 Terrible

Henri

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Woeful service. Rude staff

Unhelpful staff that were clearly prejudiced and didn’t want me in their hotel. Kept changing their policy to suit their ever changing biases. Didn’t clean my room once during the entire 3 days stay and it is safe to say I will not be staying there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Stayed 3 nights in Aug 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood and very close to the tube station.
Stayed 5 nights in Aug 2025