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Shandon Hotel

3.0 star property

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Photo gallery for Shandon Hotel

A hotel room with two beds, a television, and a mirror.
A two-story building with a white facade and a sign reading "Shandon House" on the ground floor.
A hotel room with two beds, a small desk, a mirror, and a window with curtains.
A staircase with striped carpet, white walls, and a sign indicating rooms 12 to 25.
A modern bathroom with a toilet, sink, and shower.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
36-38 Church Road, Richmond, England, TW9 1UA
  • Place, Richmond Green
    ‪7 min walk‬
  • Place, Richmond Park
    ‪9 min walk‬
  • Place, River Thames
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Basic Single Room, Shared Bathroom

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, and a radiator.

Basic Single Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room

A hotel room with a bed, a desk with a lamp, a television, and a window with curtains.

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A neatly made bed with white and mustard-colored bedding, a wooden headboard, and a framed picture on the wall.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, a desk with a chair, a television, and a mirror.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, a small shelf with toiletries, a door, and a wall with framed pictures.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, a desk with a chair, a television, a wardrobe, and a mirror.

Standard Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Compact Double

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room With Shared Bathroom

A hotel room with a bed, a bedside table, a lamp, a red carpet, a door, and a shelf with a kettle.

Single Room With Shared Bathroom

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

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  • Free Wi-Fi
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  • Breakfast available
  • Business services
4.1 out of 5, Very good, 410 reviews
The price is €123
includes taxes & fees
30 Jul - 31 Jul
Kew Gardens Hotel

About this property

Shandon Hotel

A 24-hour front desk, free self parking, and free WiFi in public areas are available at this smoke-free hotel.
Shandon Hotel offers 23 accommodations with complimentary toiletries and portable fans. Flat-screen televisions come with digital channels. This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Shandon Hotel. During your stay, you'll be within walking distance of River Thames. Features include free WiFi in public areas and free self parking.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • 13 minutes by foot from River Thames and a 1-minute drive from Royal Botanic Gardens, Kew
WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Victorian Richmond hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1840
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 722217567
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Shandon Hotel Hotel
Shandon House Hotel
Shandon Hotel Richmond
Shandon Hotel Hotel Richmond

Shandon Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 47 out of 191 reviews
Rating 8 - Good. 48 out of 191 reviews
Rating 6 - Okay. 40 out of 191 reviews
Rating 4 - Poor. 26 out of 191 reviews
Rating 2 - Terrible. 30 out of 191 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service
Very nice stay. Staff very friendly and accommodating
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to shops
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient for train station
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very cheap and superb location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and close to downtown Richmond!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful gentleman at reception and convient to Bars restaurants shopping
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mrs T J

Liked: Cleanliness, staff & service

Nice little hotel with great staff

The hotel is cheap and cheerful. Its nice and clean, and the staff are helpful and friendly. We were there to attend a concert and i must say, its location to the train station is fantastic.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Good stay. All very polite. Bus stops not far away.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great Location

Great location and value for money.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Karen

Liked: Property conditions & facilities
Friendly staff and great location
Stayed 10 nights in Feb 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Friendly staff, great location and excellent value
Stayed 11 nights in Jun 2024
Verified

6/10 Okay

Samantha

Liked: Staff & service, amenities
Pleasant stay
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities
Absolutely terrible stay. Pictures look nothing like what’s in here. Filthy
Stayed 1 night in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and really nice staff
Stayed 2 nights in Dec 2024
Verified

8/10 Good

wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed in a great location.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is comfortable but very quirky, with lots of short staircases.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Jon-Scott

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet, clean and comfortable stay.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location...with free parking. Perfect for london visit.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Great stay. Very happy will come back
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Hanson

Liked: Cleanliness, staff & service, property conditions & facilities
My girlfriend and I really enjoyed staying here! It was in a really walkable area
Stayed 1 night in May 2024
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, room comfort

Convenient position for our needs

Stay is always good here and always have a parking space for my car,which is a golden ticket for me.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the tube, with shops and facilities. The staff were helpful and the room was clean.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
The hotel was clean and nearby family we were visiting. Reception staff very polite. Shortage of extra pillows the pillows supplied were very thin
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly personal service and handy location in town centre, parking available, very good price for quality hotel in London area. 2min to train station with easy access to Central London.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Mariasol

Disliked: Cleanliness, property conditions & facilities
Our room was on the first floor aka the basement, it smell very mold, we both had to take an antihistamine. Walls were not finished well, shower didn't seem inviting and we also had the fire alarm go off just before we left.
Stayed 1 night in Dec 2025