A 24-hour front desk, free self parking, and free WiFi in public areas are available at this smoke-free hotel.
Shandon Hotel offers 23 accommodations with complimentary toiletries and portable fans. Flat-screen televisions come with digital channels. This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Shandon Hotel. During your stay, you'll be within walking distance of River Thames. Features include free WiFi in public areas and free self parking.
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self parking
13 minutes by foot from River Thames and a 1-minute drive from Royal Botanic Gardens, Kew
WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.
This Victorian Richmond hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Limited on-site self parking
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
No lift
More
4 floors
Built in 1840
Smoking not allowed
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Electric kettle
Tea bags/instant coffee
More
Desk
Heating
Iron/ironing board on request
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 722217567
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Shandon Hotel Hotel
Shandon House Hotel
Shandon Hotel Richmond
Shandon Hotel Hotel Richmond
Shandon Hotel Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 47 out of 191 reviews
10 - Excellent
47
Rating 8 - Good. 48 out of 191 reviews
8 - Good
48
Rating 6 - Okay. 40 out of 191 reviews
6 - Okay
40
Rating 4 - Poor. 26 out of 191 reviews
4 - Poor
26
Rating 2 - Terrible. 30 out of 191 reviews
2 - Terrible
30
6.4/10
Cleanliness
7.6/10
Staff & service
5.8/10
Amenities
5.4/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Graeme
7 Mar 2026
Liked: Cleanliness, staff & service
Very nice stay. Staff very friendly and accommodating
Very helpful gentleman at reception and convient to Bars restaurants shopping
Mary
Stayed 1 night in Jul 2025
Verified
8/10 Good
Mrs T J
28 Jul 2025
Liked: Cleanliness, staff & service
Nice little hotel with great staff
The hotel is cheap and cheerful. Its nice and clean, and the staff are helpful and friendly. We were there to attend a concert and i must say, its location to the train station is fantastic.
Mrs T J
Stayed 1 night in Jul 2025
Verified
8/10 Good
Sandra
15 Oct 2025
Liked: Cleanliness, staff & service
Good stay. All very polite. Bus stops not far away.
Sandra
Stayed 2 nights in Oct 2025
Verified
8/10 Good
Verified traveller
21 Dec 2024
Liked: Cleanliness, staff & service, room comfort
Great Location
Great location and value for money.
Verified traveller
Stayed 1 night in Dec 2024
Verified
8/10 Good
Karen
18 Feb 2024
Liked: Property conditions & facilities
Friendly staff and great location
Karen
Stayed 10 nights in Feb 2024
Verified
10/10 Excellent
Karen
14 Jun 2024
Liked: Cleanliness, staff & service
Friendly staff, great location and excellent value
Karen
Stayed 11 nights in Jun 2024
Verified
6/10 Okay
Samantha
6 Jul 2024
Liked: Staff & service, amenities
Pleasant stay
Samantha
Stayed 2 nights in Jul 2024
Verified
2/10 Terrible
Michael
9 Dec 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
Absolutely terrible stay. Pictures look nothing like what’s in here. Filthy
Friendly personal service and handy location in town centre, parking available, very good price for quality hotel in London area. 2min to train station with easy access to Central London.
Our room was on the first floor aka the basement, it smell very mold, we both had to take an antihistamine. Walls were not finished well, shower didn't seem inviting and we also had the fire alarm go off just before we left.