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The Henry Hotel Bayswater, Sonder by Marriott Bonvoy

3.5 star property

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Photo gallery for The Henry Hotel Bayswater, Sonder by Marriott Bonvoy

Lobby
Lobby
1 bedroom, premium bedding, individually decorated
Lobby
Room, 1 King Bed

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
23 Leinster Gardens, London, England, W23AN
  • Hyde Park
    ‪9 min walk‬
  • Kensington High Street
    ‪17 min walk‬
  • Oxford Street
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, individually decorated

Room, 1 Queen Bed

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Single Bed

1 bedroom, premium bedding, individually decorated

Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 1 bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, individually decorated

Room, 1 King Bed

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, individually decorated

Room, 1 Double Bed

  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Henry Hotel Bayswater, Sonder by Marriott Bonvoy

Hotel with a 24-hour front desk, a short walk to Kensington Gardens
This smoke-free hotel features concierge services, a 24-hour front desk, and free WiFi in public areas. Housekeeping is available on request.
The Henry Hotel Bayswater, Sonder by Marriott Bonvoy offers 102 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided on request.
Our customers tell us they can't get enough of the helpful staff at The Henry Hotel Bayswater, Sonder by Marriott Bonvoy. During your stay, you're just a quick walk from Kensington Gardens. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi in some public areas
  • Services include a concierge
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Kensington Gardens and 10 minutes by foot from Hyde Park
As a guest of The Henry Hotel Bayswater, Sonder by Marriott Bonvoy, you'll find concierge services and an elevator. Public spaces have free WiFi.

This 3.5-star London hotel is smoke free.

Languages

English, French, Spanish

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Sonder mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder The Henry Hotel
Sonder The Henry London
Sonder The Henry Hotel London

The Henry Hotel Bayswater, Sonder by Marriott Bonvoy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 237 out of 429 reviews
Rating 8 - Good. 126 out of 429 reviews
Rating 6 - Okay. 38 out of 429 reviews
Rating 4 - Poor. 12 out of 429 reviews
Rating 2 - Terrible. 16 out of 429 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Johanna Sofia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in Bayswater. The room and the hotel was clean and modern. It was nice and quiet. The beds were comfortable and we slept so well. The weather in London was very hot, so we loved stepping into the cool, air conditioned room every evening. Would absolutely stay here again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Stayed 6 nights in Apr 2025

6/10 Okay

Lucy

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

andree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels to remember when booking travel

The hotel was very clean, comfortable and centrally located with easy access to the tube. Access to storage before check in time allows us more time to explore. Block out curtains heated bathroom floor and access to room supplies where also à bonus.
Stayed 6 nights in Apr 2025

8/10 Good

Kathy Duyen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. There was staff of site at the front desk in case I needed anything but I just used the app chat feature for support. Check in and check out was super easy. Everything was contactless as they had essentials in a cabinet in the lobby that you could get. Unfortunately, if you do want to get your hotel room cleaned, there is a small fee. The hotel is right next to Kensington Gardens making it easy for a morning stroll. There were multiple stations within walking distance making it easy to get wherever we needed to go. The room itself isn't large but was enough for me with space to walk around even with an open suitcase on the floor. My bathroom had heated floors which you could adjust the settings to as well. You can slightly hear the train outside but it honestly didn't keep me up or anything. It was a faint sound. The only issue for me was the bed is more firm and the pillows are on the flatter side. As a side sleeper, it was a little rough but I didn't ask for any more pillows or to see if there were mattress pads.

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Ariella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

The staf really did his best to let us feel tajen care of The room and comunal areas where spacious and well designed You have every option you want: with/without cleaning with/without breakfast etc.
Stayed 10 nights in Apr 2025

8/10 Good

Arabella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location Nice basic room but very clean Not the friendliest staff on arrival but Sonder is a different style of service which I understand The bed was a little hard for me but lovely basic room otherwise
Stayed 1 night in Apr 2025

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the property was really nice, kidn staff etc the only problem that wasnt really one for me was the loud train passing by
Stayed 4 nights in Apr 2025

10/10 Excellent

Larissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!

Hotel excelente. Muito limpo, confortável e bem localizado. Fornecem chás e cafés como cortesia. Apesar de não ter café da manhã incluso, tem uma cafeteria no próprio hotel que pertence a uma brasileira. Também tem uma cafeteria na mesma rua, além de um restaurante grego com comida deliciosa!
Stayed 3 nights in Mar 2025

8/10 Good

Roody

Travelled with family
Liked: Staff & service, property conditions & facilities

It was fine

The room was quite small and often cold, the staff did there best to accommodate my request, to have the room cleaned after I found a dirty q-tip on the floor and hair on the bed. They also had to keep setting the heat for us downstairs because the meter in our room didn’t work. The neighbor was great! Would I stay there gain…. Probably yes!
Stayed 7 nights in Mar 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
This place is fantastic for staying and exploring London
Stayed 6 nights in Mar 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good as always but was let down by a person speaking very loudly on the phone in the early hrs which woke me up. Thought the rooms were soundproof.
Stayed 1 night in Mar 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and bright in quiet part of London

Good location but some train noise in room. Clean and bright, on nice street wtih a few shops and a cafe nearby. Didn't like having to send photo ID and going through facial verification App just to book it. They send a code to get in but there was someone on Reception once I'd got in. A few issues with in-room appliances but comfy bed, good shower.
Stayed 1 night in Mar 2025

8/10 Good

Millicet

Stayed 5 nights in Mar 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Millicet

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

Noor

Stayed 5 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
An ideal place if you want a quiet, safe stay that is easily accessed from Heathrow, is surrounded by Parks and you have easy access to all that London has to offer.
Stayed 5 nights in Mar 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

Excellent stay. People are sweet and very helpful. Nice, comfy and very clean rooms. A bit noisy (street sound, doors sound in the hotel). I’ll be back for sur.
Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Bed was very uncomfortable. Room extremely stuff. Fan was not working. Overall terrible exeperince.
Stayed 7 nights in Mar 2025

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommendations

The hotel was clean and staff excellent . Few recommendations: room should include a fridge or an accessible microwave for guests. Also rags for rooms.
Stayed 7 nights in Mar 2025

10/10 Excellent

Claus

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, good location, comfy bed

Good location. Minimalist (spartan?) aesthetic, great shower, comfy bed. Appreciated the "Help Yourself" cabinet for coffee, TP, etc, One bummer was the hairdryer: it blew only cold air on all settings. Thought it was defective, so used the chat to ask for a new one - response was immediate and the woman who arrived with another hairdryer was helpful. That dryer also only blew cold air. Seems like an odd thing to focus on during a stay, but it was a disappointing inconvenience. The lack of a peephole viewer in the room door was also odd; as a solo female traveler, that's a safety feature I look for.
Stayed 6 nights in Mar 2025