Verified
4/10 Poor
Lauren
13 May 2026
Disliked: Cleanliness, check-in, communication, listing accuracy
We stayed in an apartment in Shoreditch where the only real positive was the location.
Unfortunately, the property itself was very far from as described and did not meet expectations. On arrival, cleanliness was a major issue throughout. The bathroom was in an unusable condition, with a heavily soiled shower curtain, and overall the space felt as though it had not been properly cleaned in a long time. There was also no lock on the bathroom door, which was unexpected and inconvenient.
The apartment itself required a deep clean. The kitchen and appliances were thick with dust, and there were various personal belongings left around, which made the space feel cluttered and not properly prepared for guests. We also found open food items left in both the fridge and cupboards, which was unpleasant.
The fire alarm was not working nor did we have keys to lock the terrace doors which the host suggested wasn’t an issue - I disagree!
Additional issues included a non-functioning TV, hairs found in the bed, and a terrace that was dirty and unmaintained.
Communication with the host was also disappointing, as responses were slow and concerns were not adequately addressed during our stay.
Overall, given the condition of the apartment and the lack of resolution to the issues raised, we would NOT recommend booking this property. There are far better options available in the area for the price.
Lauren
Stayed 2 nights in May 2026