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The Abbey Notting Hill

3.0 star property

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Photo gallery for The Abbey Notting Hill

Premium Double Room
Exterior
Terrace/patio
Premium Double Room
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
20 Pembridge Gardens, London, England, W2 4DU
  • Place, Portobello Road Market
    ‪2 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪53 min drive‬

Room options

View all photos for Standard Single Room

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Single Room

8.0 out of 10
Very good
(33 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.2 out of 10
Good
(14 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Double Room

8.6 out of 10
Excellent
(17 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lower Ground Double Room

Lower Ground Double Room

Lower Ground Double Room

8.4 out of 10
Very good
(15 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.2 out of 10
Very good
(18 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Suite

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Executive Suite

  • 40 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Sofa Bed, 1 Double Bed and 1 Single Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Suite

  • 40 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Single Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

The Abbey Notting Hill

Concierge services, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. Change of towels is available on request.
The Abbey Notting Hill offers 22 accommodations with coffee/tea makers and hair dryers. Digital television is provided. Bathrooms include shower/tub combinations with jetted bathtubs and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of The Abbey Notting Hill's great location. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • Steps from Portobello Road Market and 14 minutes by foot from Kensington Palace
  • Cats and dogs welcome for a fee
The Abbey Notting Hill offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The Abbey Notting Hill also features dry cleaning/laundry services and a water dispenser. A complete renovation of The Abbey Notting Hill was completed in December 2022.

This Georgian London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 5 floors
  • Georgian architecture
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 25 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Abbey
The Abbey Notting Hill Hotel
The Abbey Notting Hill London
The Abbey Notting Hill Hotel London

The Abbey Notting Hill Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 295 out of 656 reviews
Rating 8 - Good. 190 out of 656 reviews
Rating 6 - Okay. 99 out of 656 reviews
Rating 4 - Poor. 48 out of 656 reviews
Rating 2 - Terrible. 24 out of 656 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Janet

Travelled with family
Liked: Staff & service
Nice helpful front of house, location
Stayed 3 nights in Dec 2025

10/10 Excellent

Ignacio

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing staff, perfect location.
Stayed 1 night in Dec 2025

10/10 Excellent

Ellie

Stayed 1 night in Dec 2025

10/10 Excellent

Nick

Stayed 1 night in Dec 2025

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
The hotel staff were friendly and very helpful. However, the room did not match the photos on the website. Our room was small and quite dated, with furnishings that appeared to be from a second-hand store, though the bed was comfortable. The bathroom had missing tiles and outdated fixtures, though the shower itself was good. On the positive side, the hotel was in a great location, close to the underground, shops, and restaurants."
Stayed 3 nights in Dec 2025

6/10 Okay

Kirsty

Female staff member was awesome, so helpful and kind, but the room wasn’t the best. Shower was terrible and bathroom old and mouldy. Fold out bed for my teenage son the springs protruded through, it’s very bsrrow
Stayed 3 nights in Dec 2025

6/10 Okay

Kirsty

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The fold out bed was poor as the springs dug into your back. The bathroom was mouldy . I feel that the rooms need some renovations and some thought to go into the bedding situation as not comfortable at all. The area was noisy for the 3 nights we were there as the young people living next door down below were on drugs and screaming all night. Make sure to avoid lower rooms. The only good thing really was the lovely lady who checked us in , she works very hard and was there our entire stay - kind, helpful and made our stay all the better for considering how unhappy we were with the accommodation. We didn’t bother complaining because there wouldn’t have been anything she could do as fully booked.
Stayed 5 nights in Dec 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so nice, and helpful with everything!
Stayed 4 nights in Dec 2025

10/10 Excellent

Heather

Stayed 2 nights in Dec 2025

6/10 Okay

Brett

Liked: Cleanliness
Disliked: Amenities
One big drawback was that there was no lift (elevator) and we were on the top floor. The reception person helped carry our suitcase all the way up though. Bed was comfortable but there was no mirror in the room near an outlet so hair dryer was good to have but couldn’t see the process.
Stayed 1 night in Nov 2025

6/10 Okay

STUART

Bedroom was nice, but bathroom area desperately in need of decorating/refurbishment. Were attendingconcert at Royal Albert Hall and location worked for us (about 30 minute pleasant walk).
Stayed 1 night in Dec 2025

10/10 Excellent

Alivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, amenities, property conditions & facilities
wonderful experience thank you to the staff! i will be back
Stayed 1 night in Dec 2025

10/10 Excellent

Allison

Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is adorable! And the staff was so friendly!
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect. Minutes away from the Underground station, high street shops, and Portobello Road
Stayed 3 nights in Nov 2025

6/10 Okay

Ann-Margaret

Travelled with group
Common areas very dingy. Bathrooms in poor condition. Windows wouldn’t close. Noisy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service
Last room left but was good for one night
Stayed 1 night in Oct 2025

6/10 Okay

Kent

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Yosmar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom need to be a bit updated
Stayed 1 night in Oct 2025

10/10 Excellent

Ryo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was satisfied in all aspects but what stands out is the wonderful hotel staffs! Thank you very much for maiing my stay magical.
Stayed 5 nights in Oct 2025

10/10 Excellent

Perry, Vancouver

Liked: Cleanliness, staff & service
I wouldn’t normally give this hotel five st
Stayed 5 nights in Oct 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Sarah, receptionist, was most helpful . Handled my luggage to third floor room, , allowed for esrly check in, and suggested restaurants and transportation options.
Stayed 2 nights in Oct 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great location, quiet, plenty of space, only complaint is the water knobs in the sink and shower were tough. Basically had to unscrew a couple full revolutions to get any water at all and then it came out like a fire hose. Similar issue in shower dialing in the temperature, it was quite difficult. I get the desire to keep old original hardware but not when it comes at a significant functional loss.
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities

A nice, cozy space in Notting Hill

Overall it was a nice space. Sara welcomed me and was very helpful and got me into my room with no issues. Overall it was a cozy space. It was a little on the smaller side, but was decent. Some of the aspects of the bathroom, like the shower, was a little finicky, but worked decently.
Stayed 2 nights in Oct 2025