The Abbey Notting Hill

3.0 star property

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Photo gallery for The Abbey Notting Hill

Premium Double Room
Exterior
Premium Double Room
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Free WiFi

Explore the area

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20 Pembridge Gardens, London, England, W2 4DU
  • Place, Kensington Palace
    ‪12 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Place, Hyde Park
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪35 min drive‬

Room options

Standard Single Room

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

7.2 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Lower Ground Double Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Double or Twin Room

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Quadruple Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Suite

  • 50 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed, 1 Double Bed and 1 Twin Bed

Deluxe Suite

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed, 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

The Abbey Notting Hill

Georgian hotel in London with a 24-hour front desk
Concierge services, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. Change of towels is available on request.
The Abbey Notting Hill offers 22 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of The Abbey Notting Hill's great location. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • Steps from Portobello Road Market and 14 minutes by foot from Kensington Palace
  • Cats and dogs welcome for a fee
The Abbey Notting Hill offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The Abbey Notting Hill also features dry cleaning/laundry services and a water dispenser. A complete renovation of The Abbey Notting Hill was completed in December 2022.

This Georgian London hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 5 floors
  • Georgian architecture
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 25 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Abbey
The Abbey Notting Hill Hotel
The Abbey Notting Hill London
The Abbey Notting Hill Hotel London

Reviews

The Abbey Notting Hill Reviews

8.2

Very good

8.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 273 out of 611 reviews
Rating 8 - Good. 178 out of 611 reviews
Rating 6 - Okay. 90 out of 611 reviews
Rating 4 - Poor. 47 out of 611 reviews
Rating 2 - Terrible. 23 out of 611 reviews

Reviews

2/10 Terrible

Shanda, olney

Disliked: Cleanliness, property conditions & facilities
This property looked decent at check in, but the room was extremely dirty and dingy. I was only staying one night and it was late, otherwise I would have gone to another property.
Stayed 1 night in Aug 2025

10/10 Excellent

AMANDA, MORAVIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and we love it ! Its super convenient . Great value !
Stayed 2 nights in Aug 2025

2/10 Terrible

Emma

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in need of an update. Beautiful staff but room was very average for the price, towels dirty and bath had staining. Water pressure non-existent (stayed on top floor). Bed was good but no air conditioning and small pedestal fan did not suffice. I unfortunately left this property after 1 night.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Carol

Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Stayed 2 nights in Jul 2025

10/10 Excellent

Miss Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfy stay

The bed might be a single & im used to a queen, it was really comforyable, i slept so well. Couldnt hear anyone next door...every so often they would let their door slam closed otherwise really silent. I did not want to leave my room as was so comfortable. Very friendly staff. Didnt have any problems. Loved the AC working as reception and the fan in the room. The bathtub was great with possibility of bubbles. Nice location, very convenient and close to metro stop.
Stayed 3 nights in Jul 2025

10/10 Excellent

Meghann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Gary

Travelled with partner
Disliked: Cleanliness, amenities
Negatives - room was advertised as on Ground Floor but was actually down stairs in the basement area where the view out of the window was a brick wall a few feet away. - bathroom was not very clean. The bath itself had a jacuzzi function but each of the water jet ports had 'run stains' around them and generally looked a bit grotty. There were also signs of black mould above the shower head and under the wash basin. - the shower head could not be adjusted meaning you had to stand at the far end of the bath tub to get wet which resulted in water going all over the bathroom floor. - when packing to leave we checked under the bed to make sure we hadn't left anything only to find a can of deodorant from a previous occupant which suggests the room had not been that thoroughly prepared or cleaned prior to our arrival. - all in all decor very tired and needs refurbishment Plusses - - Four poster bed was clean and very comfy - location. Very short walk to the Underground and only 10-15 minutes walk to Kensington Gardens, Hyde Park, Portabello Road/Market etc. - very friendly and helpful staff.
Stayed 2 nights in Jul 2025

2/10 Terrible

Andrina

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The property was dark, dingy and worn out. It was so bad I didn’t even stay. I booked new hotel.
Stayed 2 nights in Jul 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not the Ritz but clean and functional with a wonderful staff. Well placed in Notting Hill, close to the Tube. Good food and pubs nearby.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Annabelle

Disliked: Property conditions & facilities, room comfort

Don't stay here during the summer

It was extremely hot weather and because the room was in the roof it was unbearable. We made the decision to leave and stay elsewhere.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

1 night, basic hotel, clean and tidy
Stayed 1 night in Jul 2025

10/10 Excellent

Michele

Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Excellent friendly and helpful staff. Very nice location, neighborhood. Tube station nearby.
Stayed 2 nights in Jul 2025

10/10 Excellent

MARIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the only problem was water pressure in our room (last floor) but you can expect it in the old buildings
Stayed 1 night in Jul 2025

10/10 Excellent

MacKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff and
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Comfortable and well situated

Stayed at the Abbey for three nights with my teenage daughter; we were using the room as a base for shopping in the West End and a show at Hyde Park. The location is fabulous, with Nothing Hill gate tube station a short walk away and Hyde Park a few minutes away. The staff on arrival were extremely friendly, helpful and attentive, and this continued throughout our stay. The room was small but comfortable. The decor is dated, and the rooms would benefit from a lick of paint. The nature of the building means that walls can feel quite thin and our neighbour insisted on having the TV on full volume most nights until quite late but this isn't the fault if the hotel. Overall, as an affordable base to explore the heart of London for a few days, this is a very good choice.
Stayed 3 nights in Jul 2025

6/10 Okay

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice Traditional British experience

Excellent stay if not for climate change bringing hot weather to an area not equipped with AC. Lots and lots of stairs so be ready to work out.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Very convenient, clean and good location for what we were doind
Stayed 1 night in Jun 2025

8/10 Good

Gerard, Gloucester

Liked: Cleanliness, staff & service
Very comfortable and quiet, occupies the side road in Notting Hill locally
Stayed 1 night in Jun 2025

10/10 Excellent

Wade

Stayed 3 nights in Jun 2025