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The Abbey Notting Hill

3.0 star property

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Photo gallery for The Abbey Notting Hill

Relax in a serene bedroom with a four-poster bed, chaise lounge, and armchair, offering a view of lush greenery.
Two armchairs face a window with a grid pattern, accompanied by a small table and a vase with tulips.
Classic entrance with a blue door and decorative elements.
Stunning hallway with a central double door, ornate mirror, and elegant console table.
Enjoy a dining experience in this serene outdoor patio area with a beautifully set table and comfortable seating.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Free WiFi

Explore the area

Map
20 Pembridge Gardens, London, England, W2 4DU
  • Kensington Palace
    ‪12 min walk‬
  • Kensington High Street
    ‪12 min walk‬
  • Hyde Park
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

Cozy bedroom with a single bed, desk, and window, perfect for a quiet retreat.

Standard Double Room

7.0 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Relax in a serene bedroom with a four-poster bed, chaise lounge, and armchair, offering a view of lush greenery.

Premium Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite

Relax in this serene space with a large bed, flat-screen TV, and comfortable seating area.

Executive Suite

  • 50 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed, 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Suite

Relax in this serene space with a large bed, flat-screen TV, and comfortable seating area.

Deluxe Suite

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room

Relax in a spacious room with a large bed, bedside table, and comfortable chair.

Standard Double or Twin Room

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Relax in this serene space with a large bed, flat-screen TV, and comfortable seating area.

Deluxe Double or Twin Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Lower Ground Double Room

Comfortable retreat with a large bed, bedside table, and framed pictures on the wall.

Lower Ground Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Cozy retreat with a neatly made bed, bedside table, and comfortable chair.

Standard Single Room

8.0 out of 10
Very good
(29 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room

Relax in a classic hotel room with a desk, flat-screen TV, armchairs, and a large cabinet.

Family Quadruple Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

The Abbey Notting Hill

Georgian hotel in London with a 24-hour front desk
Concierge services, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. Change of towels is available on request.
The Abbey Notting Hill offers 22 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of The Abbey Notting Hill's great location. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the overall comfort, cleanliness, and comfy beds
  • Steps from Portobello Road Market and 14 minutes by foot from Kensington Palace
  • Cats and dogs welcome for a fee
The Abbey Notting Hill offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The Abbey Notting Hill also features dry cleaning/laundry services and a water dispenser. A complete renovation of The Abbey Notting Hill was completed in December 2022.

This Georgian London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 5 floors
  • Georgian architecture
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 25 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Abbey
The Abbey Notting Hill Hotel
The Abbey Notting Hill London
The Abbey Notting Hill Hotel London

The Abbey Notting Hill Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 559 reviews
Rating 8 - Good. 160 out of 559 reviews
Rating 6 - Okay. 82 out of 559 reviews
Rating 4 - Poor. 45 out of 559 reviews
Rating 2 - Terrible. 22 out of 559 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service
Room was dated but adequate. It’s the staff and location that make the Abbey a worthwhile consideration for a place to stay in London. Lots of shops in the area to peruse and many good dining options! The staff were extremely helpful whenever we needed their assistance!
Stayed 2 nights in Apr 2025

4/10 Poor

sarah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sarah the receptionist was delightful and staff lovely
Stayed 1 night in Apr 2025

6/10 Okay

Colby

Travelled with partner
Disliked: Property conditions & facilities
Bed was incredibly lumpy, they added a mattress foam topper to try to help, but it needed serious replacement. Dips in the bed made sleep difficult. We actually had to reverse sides and sleep with heads at the foot of the bed, and even then struggled to sleep. Staff cleaned the wash closet outside our room at 4am, and due to the gap under our door we heard everything and it kept us up. Floor had debris and a wad of hair, we had to ask the front desk to vacuum the room properly. They require you to check in the key at the front desk (similar to Paris), and attach the key to a large wooden block so you don’t lose it, which we found demeaning. Overall this place has a lot of potential with great location and room layout, but the furnishing, bed and carpet are in dire need of replacement. Bathroom needed updating as well, and our conditioner bottle had not been checked for refilling. Would not return.
Stayed 2 nights in Apr 2025

6/10 Okay

Lisa Anne Anne

Travelled with partner
Disliked: Amenities
Quaint neighborhood. The hotel had many stairs, room was very small and creeky floors, no water pressure for shower. There was large paint chipping and cracks around the windows. Staff were very friendly and helpful.
Stayed 6 nights in Apr 2025

8/10 Good

Christopher, Easley

Liked: Staff & service
Good Location and very friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Notting Hill Hotel

Excellent location. Charming building. Helpful & friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

meiyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

So convenient. Lovely staff. Reasonable price. Just what I needed as a solo traveler.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really comfortable stay

I have stayed several times at the abbey and it is always very comfortable with big rooms
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and comfortable in Notting Hill

Very friendly and helpful welcome from the staff, which continued to make us feel very welcome throughout our stay. The room was clean and comfortable and an excellent location to enjoy beautiful Notting Hill or jump on the Tube to explore London.
Stayed 2 nights in Feb 2025

6/10 Okay

Peter

Liked: Cleanliness, room comfort

Good Value

The TV wasn’t usable due to a loud noise when on and the shower was very difficult to set up the correct temperature. On the positive side, the staff were friendly, the room was clean and they had an umbrella to use as it was pouring. It was also good value for money to stay in this area for £86 for a double room.
Stayed 1 night in Feb 2025

6/10 Okay

Luke

Liked: Staff & service
Disliked: Property conditions & facilities

Average

The reception area is very well presented. Lady showed us to her room lovely and attentive. When we were shown to our room the lady explained the wifi code and any issues who to contact. When checking the room the radiator cover was a little caved in and unable to turn the radiator down and it was on constantly so required having the window open. Although it was a quiet area there were still alot of noises. The bath is a bit worse for wear and the cold tap only dribbles out water so in order to wash our hands or brush our teeth we required using the bath tap. I would recommend changing the tv and out this onto the dressing table as there was a lovely sofa in the room but pointless. Other than that a very nice area
Stayed 1 night in Feb 2025

2/10 Terrible

Brett

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Shockingly bad. The room was absolutely filthy (see photos). Stains on the furniture, stains on the bed, filthy dirty bathroom, stains on the walls. Clearly this wasn’t a “they forgot to clean the room”, this was just the quality of the hotel. The bathroom was in appalling condition. The bed was in appalling condition. The room was in appalling condition. There was a hotel room safe under the bathroom counter… that was not in working order. So there was nowhere to lock up valuables. Overall incredibly disappointing considering the cost of the stay. I’ve stayed in other hotels in London at a similar price and this was not a remotely comparable experience. The staff were friendly enough at the front desk, but when we checked out we weren’t asked how our stay was and I can only imagine the staff have stopped asking or prefer not to ask. Photos posted in Google review: - Stained furniture - Stained bed - Filthy dirty stained bathtub - Stained bathroom ceiling and wall (presumably from upstairs leaking toilet - fecal water stains!?) - Shower head not working (video) - TV not working (video) We were seriously considering leaving on the first day and booking in at a different hotel and just accepting that we would not get a refund. Would not recommend and will not return.
Stayed 4 nights in Feb 2025

8/10 Good

Clare

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming, comfortable hotel

Great hotel, welcoming service, comfortable room with clean bathroom and quality products. Old property so no lift which was fine for me, but bear in mind if you have large heavy luggage.
Stayed 1 night in Feb 2025

10/10 Excellent

R E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price!

We had a great stay here….our only issue was that there is no lift & we had a lot of luggage…but the reception staff were excellent & put us on the 2nd floor instead of the 3rd, as we were booked….she also helped us up with our luggage! Great area to access anywhere & very close to the underground! Lots of pubs in the area too!
Stayed 15 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fab. PERFECT LOCATION right at Notting Hill Gate. Aaron and the rest of the staff was lovely. The room has great bathtubs and comfortable bedding. Great selection of teas as well. Bravo!
Stayed 1 night in Jan 2025

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Bethan

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at The Abbey. The staff were welcoming and friendly. The hotel itself was clean and perfect as a base. The dog welcome pack felt a little overpriced at £25 but then again it was nice to find somewhere that would accommodate dogs. Would happily stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Fizah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Overnight

Stayed in a single room. It is very small but perfectly fine for a quick stay. Staff are friendly and rooms are tidy.
Stayed 1 night in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Colleen

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025