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The Chapter - Leisure Inn Hotel

2.0 star property

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Photo gallery for The Chapter - Leisure Inn Hotel

Miscellaneous
Premium Double Room, Ensuite | View from property
Lobby
Premium Quadruple Room, Ensuite | Room amenity
Property entrance

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
40-41 Leinster Gardens, London, England, W2 3AN
  • Place, Queensway
    ‪3 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Hyde Park
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Premium Quadruple Room, Ensuite

Premium Quadruple Room, Ensuite

Premium Quadruple Room, Ensuite

  • 7 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Premium Single Room, Shared Bathroom

Premium Single Room, Shared Bathroom

Premium Single Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Single Room, Private Bathroom

Premium Single Room, Private Bathroom

Premium Single Room, Private Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Triple Room, Ensuite

Premium Triple Room, Ensuite

Premium Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Twin Room, Ensuite

Premium Twin Room, Ensuite

Premium Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Triple Room, Ensuite (Family)

Premium Triple Room, Ensuite (Family)

Premium Triple Room, Ensuite (Family)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room, Ensuite (Premium)

Family Quadruple Room, Ensuite (Premium)

Family Quadruple Room, Ensuite (Premium)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Double Room, Ensuite (Premium)

Deluxe Double Room, Ensuite (Premium)

Deluxe Double Room, Ensuite (Premium)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite

Premium Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Miscellaneous
The Chapter Hotels - Princes Court
  • Free Wi-Fi
  • 24/7 front desk
2.4 out of 5, 55 reviews
The price is €73
includes taxes & fees
18 Jan - 19 Jan
The Chapter Hotels - Princes Court

About this property

The Chapter - Leisure Inn Hotel

Hotel with a 24-hour front desk, 5-minute walk to Kensington Gardens
This hotel features a 24-hour front desk and free WiFi in public areas. Change of towels is available on request.
The Chapter - Leisure Inn Hotel offers 50 accommodations with hair dryers and irons/ironing boards. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at The Chapter - Leisure Inn Hotel, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas.
  • Free WiFi (speed: 50+ Mbps)
  • Services include luggage storage
  • Within a 15-minute walk of Hyde Park and Kensington Gardens
Public spaces have free WiFi.

Smoking is allowed in designated areas at this London hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 13629851

Property is also known as

The Chapter Leisure Inn
The Chapter - Leisure Inn Hotel Hotel
The Chapter - Leisure Inn Hotel London
The Chapter - Leisure Inn Hotel Hotel London

The Chapter - Leisure Inn Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 38 out of 160 reviews
Rating 8 - Good. 38 out of 160 reviews
Rating 6 - Okay. 43 out of 160 reviews
Rating 4 - Poor. 24 out of 160 reviews
Rating 2 - Terrible. 17 out of 160 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yasmin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, near local amenities and large park. Easy public transport access.
Stayed 2 nights in Oct 2025

6/10 Okay

Robin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location to the train station and Hyde Park. The staff was very friendly and the room was clean. What we didn’t like was the thin walls and our room was under the lobby so we heard all foot traffic and roller bags coming and going. We were also basement level and there was a musty smell. Perfect if you are looking for a no frills stay for a decent price.
Stayed 4 nights in Oct 2025

6/10 Okay

Tayah

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Good enough

When we arrived our window lock was broken and I refused to sleep in the room as it was unsafe as I am a young solo female traveler. The receptionist at first didn’t understand what the issue was, and said there was nothing he could do about it and there was nothing else available, then suddenly there was another room to stay in for the night. The room was very small, and I felt like the pictures were a bit deceiving. The room was clean and the cleaners were very nice and accommodating.
Stayed 4 nights in Oct 2025

6/10 Okay

Christina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was small and not very clean, floor was not vacuumed and we had a red stain on our sheets. Location was convenient close to Paddington but very basic accommodation that could do with better level of cleanliness.
Stayed 3 nights in Oct 2025

2/10 Terrible

Benjamin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
THE PHOTOS ARE A SCAM. This was seriously the worst hotel I have ever stayed at. We booked in for 4 nights and we checked out after 1. Just to give you an insight into our experience; we arrived to find mould absolutely caked into the fan in the room, when we asked for a replacement, we were denied. We found a toilet stained yellow that was so filthy I had to go ask the front desk for cleaning supplies so I COULD CLEAN IT MYSELF. Not to mention our room window was immediately on the other side of sewer drains so every time someone in the hotel flushed their toilet, I heard a rush of water that kept me up all through the night. They refused to give me a refund for the other 3 nights we did not stay. If you value your cleanliness, your sanity or your overall well-being; PLEASE STAY FAR AWAY FROM THIS HOTEL.
Stayed 4 nights in Sep 2025

6/10 Okay

david

Travelled with family
Liked: Staff & service
There were shops nearby, public transport walkable. We had booked a premium twin with a window and we got the basement room with no window. We insisted on a change and were able to get a new room the next day by helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Farouk

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2025

4/10 Poor

Warren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

8/10 Good

Pancanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

ashin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and walkble convenient.
Stayed 12 nights in Aug 2025

6/10 Okay

tessa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not at all what I was picturing based on the pictures when I booked it. Floor was gross carpet with some stains, bathroom kept smelling like sewage. Based on the pictures when I booked I expected it to be much nicer. It was fairly clean and safe area. Was just deceived as it’s not what I thought I was booking otherwise it was a okay hotel and felt safe here
Stayed 4 nights in Sep 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good value
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than I expected.

It was better than I expected, the place is very close to Paddington train station. We arrived early and we were allowed to go to our room as it was already available. Very friendly staff, very clean.
Stayed 2 nights in Aug 2025

8/10 Good

Andrew Mark

Liked: Staff & service
The outside of the property was very poor
Stayed 1 night in Aug 2025

4/10 Poor

A O

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

4/10 Poor

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Indoor aircon not efficient
Stayed 4 nights in Aug 2025

6/10 Okay

Alston

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed here on a budget trip with 3 other individuals. Good price for budgeting folks, but not comfortable or convenient as far as stay. No fridge, microwave. No air condition, handy during the summer. Beds were ok but you get what you pay for. Somewhat near certain rail stations which is good. Front desk relatively friendly. Overall not the best but not the worst. Will recommend for single travelers on a budget.
Stayed 6 nights in Aug 2025

8/10 Good

Alexis

Travelled with group
Liked: Staff & service, amenities
The hotel was near three tube lines and therefore it is very convenient for visiting all areas of London.
Stayed 6 nights in Jul 2025

6/10 Okay

Theophilus Ewu

Liked: Staff & service
Stayed 4 nights in Jul 2025

4/10 Poor

OLIVER CHRISTIAN RUSSELL

Travelled with family
Disliked: Amenities
Perfunctory and non too friendly welcome. Previous guests’ towels left inside cupboards. Remote control on ground behind bed. No fridge. No BBC TV channels, just a few random freeview channels. Noisy above from smoking area. Certainly not good value for money. Would not recommend it.
Stayed 2 nights in Aug 2025

8/10 Good

Malakai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite small but pretty comfortable and near plenty of tube stations. It’s perfect if you are looking for something affordable and near by plenty of restaurants
Stayed 4 nights in Jul 2025

8/10 Good

Alfre

Travelled with group
Liked: Cleanliness, staff & service, amenities
It’s good but it doesn’t have AC
Stayed 3 nights in Jul 2025

10/10 Excellent

Dashamir

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2025