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The Coach & Horses

3.5 star property

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Photo gallery for The Coach & Horses

A spacious dining area with large windows, wooden tables, and leather seating.
A traditional building with a grey facade, arched windows, and a sign reading "COACH & HORSES".
A traditional hotel with a sign reading "CROUCH & MANS HOTEL" and "YOUNGS" on the side.
A bar area with wooden bar counters, hanging pendant lights, and a variety of bottles.
A bedroom with a large bed, a chandelier, a view of the outdoors, and a small table with a chair.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
8 Kew Green, Richmond, England, TW9 3BH
  • Place, Royal Botanic Gardens, Kew
    ‪1 min walk‬
  • Place, River Thames
    ‪4 min walk‬
  • Place, The National Archives
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Classic Double Room

A bedroom with a bed, bedside tables, a desk, a chair, a lamp, and a wardrobe.

Classic Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

A double room with two beds, each with a headboard, bedside tables, lamps, and a telephone.

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Single Room

A neatly made bed with white bedding, a brown throw blanket, and a framed picture above it.

Classic Single Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, wooden wardrobe, bedside table with lamp, and a framed picture on the wall.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, and a chair.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Double Room

A bedroom with a large bed, a chandelier, a view of the outdoors, and a small table with a chair.

Signature Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Air-conditioning
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4.7 out of 5, Exceptional, 687 reviews
The price is €146
includes taxes & fees
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About this property

The Coach & Horses

Along with a restaurant, this smoke-free inn has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a garden.
The Coach & Horses offers 31 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Richmond inn provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The Coach & Horses's great location gets high marks from our customers. During your stay, you're just a quick walk from River Thames. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Royal Botanic Gardens, Kew and 12 minutes by foot from The National Archives
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Coach & Horses also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Richmond inn is smoke free.

Atrium - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Coach Horses Inn Richmond
Coach Horses Richmond
The Coach & Horses Inn
The Coach & Horses Richmond
The Coach & Horses Inn Richmond

The Coach & Horses Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 412 out of 583 reviews
Rating 8 - Good. 149 out of 583 reviews
Rating 6 - Okay. 15 out of 583 reviews
Rating 4 - Poor. 5 out of 583 reviews
Rating 2 - Terrible. 2 out of 583 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Srijoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,lush rooms ,courteous staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Barbara

This boutique hotel is a gem and we plan on staying there next time we’re in town. Highly recommend and the breakfast is just fabulous.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable bed, bedroom and bathroom a bit tired with mould on walls in the shower. Great for parking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a friendly, cozy and generally lovely place. The service is world-class and the location is quite convenient. Our only regret was missing trivia night!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
The room was excellent, the welcome from Alitcia was so warm and inviting. The food in the bar was outstanding.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our 2 night stay, lovely room, great shower and beds, very good breakfast, easy parking, nice staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with character, super friendly staff and lovely room, will definitely return. Kew Gardens just 5mins walk. Hotel parking a godsend. Loved it .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. Great location and well run.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

MORTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were wonderful- room large bed fabulous bathroom great
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

elvira

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed by the staff, the decor and the cost. I will definitely be back!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Pam

Liked: Cleanliness
Very friendly with a good atmosphere and nicely decorated comfortable rooms.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Samantha

Great place to stay! Breakfast was amazing!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful property and so convenient to Kew Gardens. The room was comfortable and lovely. Most of all, the staff was incredibly friendly and welcoming. Loved our stay!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Isioma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was lovely. Decor was beautiful.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comforting and relaxing

Great food, good size rooms. Parking really convenient. Great place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location. Friendly staff, easy parking and good food.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Nazanin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall fantastic stay
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Steve

Noise in the room, dirty carpet, etc
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, restaurant very nice and cosy, food is good, breakfast very nice 😋
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, room very comfortable and staff all so friendly and helpful.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy and convenient. Maybe a bit expensive for being attached to a pub.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service and comfortable rooms
Stayed 4 nights in Apr 2024