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The J Hyde Park Hotel

Property class: 2

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Photo gallery for The J Hyde Park Hotel

Standard Triple Room, Ensuite
View from property
Interior
Standard Quadruple Room, Ensuite
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
26 Prince's Square, London, England, W2 4NJ
  • Place, Westbourne Grove
    ‪1 min walk‬
  • Place, Queensway
    ‪3 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

7.8 out of 10
Good
(9 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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Exterior
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  • 24/7 front desk
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includes taxes & fees
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About this property

The J Hyde Park Hotel

A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is available once per stay.
The J Hyde Park Hotel offers 19 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.
During your stay at The J Hyde Park Hotel, you're just a quick walk from Kensington Gardens. Enjoy features like free WiFi in public areas.
  • Free WiFi (speed: 50+ Mbps)
  • Just a 4-minute walk from Kensington Gardens and 11 minutes by foot from Kensington Palace
WiFi is free in public spaces.

This London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

The J Hyde Park
The Chapter Hotels J Hyde Park
The Chapter Hotels - J Hyde Park Hotel
The Chapter Hotels - J Hyde Park London
The Chapter Hotels - J Hyde Park Hotel London

The J Hyde Park Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 95 reviews
Rating 8 - Good. 21 out of 95 reviews
Rating 6 - Okay. 19 out of 95 reviews
Rating 4 - Poor. 9 out of 95 reviews
Rating 2 - Terrible. 6 out of 95 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marwan

Stayed 1 night in Jan 2026

4/10 Poor

Susan

Disliked: Cleanliness, amenities
Dirty side tables and glasses with fingerprints and lipstick on them. Worse than that, though, was that the promise of 24-hour front desk service was false. At check-in, we were told that the front desk would not be staffed after 22:00, but that if we needed anything, we could use the front doorbell, and someone would answer right away. On the final night of our stay, we came back from dinner around 23:00. We used our keycards to access the front hall with no trouble. After climbing the multiple flights of steep stairs to our room, we could not access our room. The door that leads to it is used to access 2 rooms. We could not turn the handle, and our keycards did not work. We knocked, but our neighbours would not open the door. We sent messages to as many places as we could, and got no answers. Finally, we found a nearby Chapter Hotel where there was someone at reception. We explained the situation and he said he would use his master key to let us in. We finally got into our room about an hour after we first tried. At check-out the day after, the man at reception tried to insist that there is 24-hour coverage. We told him that this is false. Either he did not understand what we said, or he didn’t care. Possibly both. We will never return to this hotel and we would never recommend it to anyone.
Stayed 2 nights in Jan 2026

10/10 Excellent

Arsalan

Stayed 1 night in Dec 2025

10/10 Excellent

Rojgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, spacious room, excellent area
Stayed 1 night in Dec 2025

8/10 Good

Aislinn

Travelled with family, Travelled with family and small children
Liked: Cleanliness
I read mixed reviews for this hotel online, and after staying there, I understand why. It depends what your expectations are arriving. This is a budget friendly hotel in a great area. It is in a safe area. The rooms are very clean. The bathrooms have been updated and have lovely showers with great water pressure. The staff are lovely, perhaps a bit shy, but very kind and helpful when needed. This is a great place if you are spending your time sightseeing and are just returning for showers and sleep. It's is not a hotel I would stay expecting spa like experiences or spending the day in the room. We stayed in a triple room and there was plenty of room for 3 of us and all our full sized luggage to walk around. We stayed in November and our room temperature was very comfortable. There is adjustable heat and air conditioning in each room. As mentioned before, the rooms and bathrooms were very clean, however there was some mould starting in the bottom of our shower. Likely due to guests not using the fan, not a housekeeping issue. The bathrooms come with a small bottle of combination shower gel/shampoo. There are towels and hand towels, but no face cloths which I found a bit odd. There are only stairs to the upper rooms, however staff offered to bring up luggage. Staff are on site at reception from 8am-8pm, after that there is a Ring doorbell that must be pressed after hours to reach hotel staff. The exterior doors can only be accessed via key card, just as the r
Stayed 4 nights in Nov 2025

6/10 Okay

Nicola

Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s walking distance from the Bayswater underground. There are shops and cafes nearby too. We showed up and waited outside the locked front door for about 10 mins before we were buzzed in. Front desk staff apologized for he was praying. The ‘lobby’ was bare and obviously a converted old room. We were checked in to the highest floor (4) and it was a huge struggle to carry a suitcase up the narrow and uneven stairs. Though the staff offered to help us, the whole place seemed strange so we did it ourselves. The room we got was very tiny and had a hard time moving around even though our 2 luggage’s remained closed and upright. The room itself was generally clean but very tight. We kept the window open all night to get airflow and the bed was small for two people. The shower worked fine for just a night but outdated and bare. Luckily we only stayed for 12 hours overnight. Would not stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

Esra

Ok for the price
Stayed 1 night in Nov 2025

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff member on front desk was quite rude on arrival, however was able to accommodate us changing rooms as we did not want to stay right by the entrance on the ground floor in a room on its own, which i don’t believe should be a room, however said ‘only because you checked in earlier than the next person’. Room was small however had no issues and was a pleasant stay overall.
Stayed 2 nights in Oct 2025

4/10 Poor

Nancy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff had to go look for toilet paper for our room. There were no hooks in the bathroom to put our things nor in the shower. We were not advised there was no window. And there was a running water sound outside of the blocked door of our room. Otherwise staff was very pleasant. Good location.
Stayed 4 nights in Oct 2025

10/10 Excellent

elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely phenomenal for its price. I couldn’t believe how large my room was and how amazing the bathroom was. It looks a little shabby when you first walk in, but when you get to your room, you can see how they have modernized everything. Sadly, the company doesn’t employ extra cleaners so the poor receptionist have to do everything so bear with them if you arrive and there is no one on the front desk. They will definitely come if you just shout out for them. They let me check in early and they held my cases at reception on my checkout. The gentleman on reception were more than gracious and helpful to a single woman that I was alone. The rooms were so so quiet and warm and the TV was exceptional. The beds are super comfortable and just around the corner. You are within everything the best restaurants and cafés and a 10 minute tube ride to the center of London. I have stayed in more star hotels in worse condition than this one so for safety and quiet this is the one. Just be patient with a lack of stuff sadly, but everything else is phenomenal and the staff that are there are wonderful.
Stayed 2 nights in Oct 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness
Basic hotel but good area
Stayed 5 nights in Sep 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMFY AND CLEAN HOTEL

Really comfortable, staff are great and understanding. Neighborhood is quiet. The only situation that I encountered is asking my taxi to get to the address. I was looking for the Chapters Hotels. When on the door shows as J HYDE PARK. Other than that, everything was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marissa

Stayed 2 nights in Sep 2025

6/10 Okay

Stacey

Travelled with group
Liked: Cleanliness, staff & service
The front desk staff was lovely but rarely at the front desk because they also seem to do all the cleaning. We were on the 5th floor and getting up all the stairs was quite difficult as the stairs are narrow. Room was fine (beds were really comfy) but it’s smaller than a dorm. Bathroom was large and modern. It’s very quaint and the area is great.
Stayed 2 nights in Sep 2025

4/10 Poor

Suvienska

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was ok, we needed to wait for someone to help us, the guy who checked us in was nice, came quickly once he answered the Ring doorbell. Fire alarm went off in the middle of the night, when someone came to ‘check’ he said it was due to rain.. Noisy rooms, you can hear everything, doors opening and closing, all in all, the ‘less’ good reviews are true!
Stayed 5 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was recently refurbished and looked good.Nice Area,beautiful houses,and a stroll to hyde park.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to underground stations.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chrissy

Stayed 2 nights in Sep 2025

8/10 Good

Oliver

Stayed 2 nights in Aug 2025

10/10 Excellent

taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service

Disappointed with the hotel.

Initially nobody was answering the doorbell. We did arrive slightly earlier than scheduled but it would have been nice to have somebody or something to inform us what we could do. We were then welcomed by a young man who wasn’t really suitable for front of house as the interaction was very minimal. We received a card for our door and a few instructions and off we went to our room. The room itself was clean and tidy but so small. Sold as a double deluxe en-suite is a huge exaggeration. It was absolutely tiny, ok so it’s London, but our stay in NYC offered a larger room with a warning about size. The en-suite bathroom was clean and the shower high enough for someone 6’3”, but the water temperature was not hot at all. The TV didn’t work as it had no signal so we had to entertain ourselves with phones etc. Facilities in the room were of a decent standard, although for such a small room, I’m not sure why it requires such a big phone on the side. Ironing board, iron and hair dryer all came in handy but all in all, the hotel for the price was disappointing. The view from 510 wasn’t good sadly, just roofs and back gardens.
Stayed 2 nights in Sep 2025

8/10 Good

Camille

Stayed 3 nights in Aug 2025

10/10 Excellent

Red

Stayed 1 night in Aug 2025

8/10 Good

Wasin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in Aug 2025