Our experience was good overall. The hotel is located in a strategic part of the city, surrounded by dozens of restaurants, grocery stores and several other shops. It is also between two subway stations and has good bus connections, and being just a few meters away from Hyde Park makes it even better. However, the facilities were not very clean, and it could be quite loud at times. We could hear the main door opening and closing all the time, and even conversations coming from other rooms. All in all, the staff was kind and supportive, and I would definitely recommend it.