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The Kensington Residencies

4.0 star property

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Deluxe Apartment, 1 Bedroom, Balcony | Living area
Classic Studio, Balcony, City View | Living area
Deluxe Apartment, 1 Bedroom, Balcony | View from room
Deluxe Apartment, 1 Bedroom, Balcony | Living area
Deluxe Apartment, 1 Bedroom, Balcony | Living area

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

Map
York House, Avonmore Place, London, England, W14 8RW
  • Kensington High Street
    ‪1 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪2 min walk‬
  • Westfield London Shopping Centre
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

Luxury Penthouse, 2 Bedrooms, Balcony, City View

  • 78 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Classic Studio, Balcony, City View

Classic Studio, Balcony, City View

Classic Studio, Balcony, City View

  • 30 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony

Deluxe Apartment, 1 Bedroom, Balcony | Living area

Deluxe Apartment, 1 Bedroom, Balcony

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Similar properties

Exterior

The Resident Kensington

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.7 out of 5, Exceptional, (1001)
The price is €357
for 1 room
includes taxes & fees
4 Jul - 5 Jul
The Resident Kensington

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Kensington Residencies

Apartment with kitchen, steps from Kensington High Street
This smoke-free apartment building features express check-in, express check-out, and free WiFi in public areas. Each apartment features free WiFi and a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a balcony and a flat-screen TV. Limited housekeeping is available.
The Kensington Residencies offers 10 accommodations with complimentary toiletries. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

During your stay at The Kensington Residencies, you're just a quick walk from Kensington High Street. Features include free WiFi in public areas. This upscale apartment building has 10 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony, and a dining area
  • Free WiFi
  • Amenities include an elevator
  • Steps from Kensington High Street and Olympia Conference and Exhibition Centre
The Kensington Residencies offers its guests express check-in, express check-out, and an elevator. Public spaces have free WiFi.

This 4-star London apartment is smoke free.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot: GBP 26 per night

Kitchen

  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Rollaway/extra bed: GBP 35 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (limited availability)

Location highlights

  • In a shopping district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in fee: GBP 35.00 for check-in between 11:00 PM and 2:00 AM
Express check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cribs (infant beds) are available for GBP 26.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 35.00 for check-in between 11:00 PM and 2:00 AM
  • Crib (infant bed) fee: GBP 26.0 per night
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Kensington Residencies Apartment
Kensington Residencies
The Kensington Residencies London
The Kensington Residencies Apartment
The Kensington Residencies Apartment London

The Kensington Residencies Reviews

Reviews

6.8
Rating 10 - Excellent. 15 out of 69 reviews
Rating 8 - Good. 20 out of 69 reviews
Rating 6 - Okay. 14 out of 69 reviews
Rating 4 - Poor. 12 out of 69 reviews
Rating 2 - Terrible. 8 out of 69 reviews

6.8/10

Cleanliness

5.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great flat in city centre

Good location, nice cozy building and flat with a nice balcony, all amenities in walking distance, getting wifi password took some time and calling but worked fine afterwards,
Stayed 3 nights in Jul 2018

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

2/10 Terrible

John, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Do It

We booked this apartment for an event at Olympia. The only thing this place has going for it is the distance to Olympia and nothing else. We paid a premium to stay in what was supposed to be a luxury apartment. What we got was an overpriced, tired, broken flat. To start, the carpets leading to the door are all badly stained (great impressions), as you enter you are greeted with a rusty old iron and board. To follow come the heavily marked walls in every room, complete with heavily stained fabric sofa AND stained bedding. The bathroom gets no better as the shower was broken, pubic hair was still present from the last occupiers and the hair dryer was also broken. The precedent is basically everything is stained and broken, the bin, the freezer door, the furniture. Do not let the photos fool you. To top it off, no heating or cooling available AND you cannot lock the balcony door, so top security. In summary, unless it's £50 a night, don't bother, go to the hilton around the corner. Also, if you have problems, don't expect to get hold of the "manager/s" they don't answer once you are in...probably because they know you want to complain. No refund received to date, no apology either.
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
The wooden floor upon entry was damaged and planks were coming apart which left it concerning from a safety standpoint.
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Bruce L.

Great Location for Events at London Olympia

Great location and a very nice flat. Close to lots of good eating options. Comfortable beds, very open and airy. Rugs were a bit stained and beaten up but, clean. The furnishings are sparse. Be prepared to stock the bathroom with necessities. Our water pressure and warm water were not working well, despite their efforts to fix them. All and all, very nice option.
Stayed 6 nights in Apr 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not very clean

The penthouse would have been a great accomodation had it not been in such poor condition. The location is great and the accomodations are spacious and modern with nice viewa, however, it was very dirty. The floors had obviously not been cleaned and the bathroom floor had hair all over it even. The furniture in the living room was stained and we had to lay a sheet over the couch to feel “comfortable” sitting on it. There was trash in the balconies. The bedding looked clean and fresh, but the carpets were very stained. The beds and pillows were not ver comfortable but they were ok. The biggest issue was the lack of maintenence. They were responsive to the phone call I made.
Stayed 1 night in Apr 2018

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment walls and carpet were filthy. The stains on the couch were gross

6/10 Okay

Gerard

OK

Ok for a business stay, but not for a family. The apartment is nice enough, modern and bright with a brand new kitchen etc. However, it all was a little stark and cold. Plus, the sofa bed is rather uncomfortable and very confusing to set up. Its ok, but not great.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service

Nice place and affordable

Staff is great, room has potential but I don’t think there is enough flat rental interest in the area so some of the things go unused for some time and can require maintenance that may interrupt your stay. Rate was amazing for us and all the self serve features for a week long stay (full kitchen and washer). Shower water pressure was low for our room.
Stayed 5 nights in Jan 2018

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Could not complain about the entire experience, was brilliant!
Stayed 1 night in Jan 2018

10/10 Excellent

Nhung, Oklahoma City, OKAYY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Modern

The hotel was just amazing. The staff itself was very understanding to any trouble we had getting to the hotel as well as gaining internet access. There are many grocery stores and shopping blocks within a ten minute walk. It lies near museums and gardens located just west of the palace. The rooms had a modernized look and view to it and everything was extremely accessible. For a complex in the United Kingdom, it is worth the stay!
Stayed 7 nights in Jan 2018

6/10 Okay

Amelia, London

Liked: Property conditions & facilities, room comfort
The apartmemt was really nice. However the dishwasher was not working and left a funny smell and there was was no cleaning products for us to clean up so had to go to the sainsburys local to get washing up liquid, sponges and sprays. There wasn't a dustpan, broom or mop. I think if your gonna hire out an apartment at least have these utensils me and my friends stayed for two nights so we don't have a daily housecleaning service and where not gonna sit and let dirty washing pile up thats just nasty. i would also say get some lamps in the rooms for apartment no 10 because at night time we wanted something dimmer in the rooms and maybe a new shower head as the one we supplied had little pressure aside from that we enjoyed our stay.
Stayed 2 nights in Nov 2017

6/10 Okay

Sarah, Arkansas, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice, but.....

Our overall stay was nice, but had a few drawbacks. As we were planning an international trip, I wanted to be organized, yet could not reach the apartment rental service (flexiflats) at all. Neither could Travelocity! But without the ability to cancel our reservation, we were stuck, possibly without a place to stay! I finally tried at various hours of the day, and reached aomeone on my seventh or eighth attempt trying via a Travelocity rep. I obtained an email address and used it to my advantage. Aside from never seeing someone at the facility (not even for check-in), and only speaking to one gentleman via text twice, things went as smoothly as can be expected. There was half a roll of toilet paper (take your own) and only one trashbag. The WiFi was worse than spotty, but we were too tired to care. Location was fantastic, though it wasn't until we has two days left of our trip before we found more than one pub and a convenience store that saved my life. I've attached photos of the flat #4, 2F should it matter. Based on lack of communication alone, I would not recommend someone stay here. Happy and safe travels!!
Stayed 6 nights in Oct 2017

6/10 Okay

Hidayat, Jakarta-Indonesia

Liked: Room comfort
Disliked: Staff & service

Good apartment with poor customer service

The apartment is clean, location is good easy access to olympia station and bus stop but the customer service is poor. The first night I was assigned at room where front door lock is not lockable. After multiple tines call and email, they come and send technician who finally confirmed that door lock is not working and they replaced the lock. Other problem is no or very poor internet and TV signal. The internet wifi sometime works or have internet connection and most of the time no connection. This is due to limited connection used by multiple aparments. TV signal poor due to instable antenna. Extra effort needed to always adjust the antenna in order to get TV signal working. I urges the customer agent need to answer and reply to guest complain, as in my case most of my call to them are answered by voice message who asked me to write email but then email almost never been reply except 1 time by bruce who offer me to solve the problem by moving me the another apartment unit. I hope this sincere comment can be a motivation to the management of kensington flat to be more responsive and attentive to guest complaint.
Stayed 10 nights in Oct 2017

2/10 Terrible

Julian , london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible. Avoid at all cost.

Avoid. No one picked up the phone to arrange check in. After 1.5 hrs of calling I had to book alternative hotel.
Stayed 2 nights in Oct 2017

4/10 Poor

Marylin A H.

OK, BUT...

We were told we would be met about 4.00, but while we were there, no one else was. Luckily someone let us in out of the heat. Eventually reached office by phone and got outside pad number and also number of flat. First impressions - very nice. We enjoyed the little balcony whenever we were there in the evenings. But later examination showed clearly lack of attention to detail. Kitchen: no tea towel, no colander; Blind pull broken, had to climb on chair to open and shut. Bathroom: no toilet paper, though did have soap and shampoo. Bedroom: bedside shelf loose, stuff slid off; blind really wrong design as if window open blind flapped and interfered with breeze. (And we were there during heat wave) Sofa bed: duvet, no bottom sheet. Most worrisome was that we could not lock the front door, and there was no explanation on how to do it - a most bizarre design, certainly not universal. Location fine, nice residential area, once we found our way to West Kensington Tube. P.S. When I got home, I found phone calls from you on my house phone??!
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveller

Disliked: Cleanliness

Nice centrally located apartment - NO AIRCONDITION

When we arrived, we learned that we could not do an earlier check-in since the previous guests had not left, therefore ended up waiting for almost 2 hrs with all our luggage outside. The most interesting aspect was that there was no one at the apartment, all communication we had was over the phone. The apartment was an updated unit, but had NO AIR CONDITIONING and if you end up going at the time we did, this became a big problem since it was really hot. We requested the apartment company (again over the phone communication) to at least arrange for a fan and even though they promised, in our eight days at the unit, we never got the fan. The other issue was with the overall cleanliness of the unit, seemed like the cleaning crew hired by them just does quick cleaning as there was quite a bit of stuff which should have been cleaned but was not. On the positive note, the apartment is in a good location, generally has all the amenities that you would need while traveling.
Stayed 8 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable flat within easy reach of Olympia. Perfect for attending conference
Stayed 2 nights in Jun 2017

6/10 Okay

Graham

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice location, shame about the security + wifi

Location you can't fault this if you are working at Olympia - its moments away and the apartments are comfortable and reasonably spacious. But - The front door doesnt lock - even when locked you can just open it. The doors to apartments (1+2 - I dont know about the others) need a "knack" to lock and unlock. Easy enough if you lived there, a bit trying if you are there for a night or two. The apartments claim a £250 pre-authorisation from each guest. Thats a bit steep. Its the first UK check-in where I have been required to have passport or Driving Licence. The wifi is shocking - regularly doesnt work, then does, then drops out again. Better service at McDonalds!

10/10 Excellent

Mikey, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfort and style on Londons doorstep

Lovely local and very comfortable this apartment is worth a stay if youre looking for your own space to come back to - its contemporary finish gives it the edge over other stays. Having two toddlers, we tended to UBER to most places and attractions which was much cheaper than we thought and each ride would arrive in less 3 minutes!!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
We exhibited in pure London exhibition and the location was perfect for us !! ! It's was warm comfortable and just right !! It needs a frying pan though and just cleaning the sofa

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good location but unclean

The place was very very unclean. Location is great though.

4/10 Poor

Nik, New Zealand

Disliked: Cleanliness, property conditions & facilities

Great Location / tired inside

Is warm and quiet. Well equipped kitchen...but... Headboard broken off No light bulbs in side table lamps. Tap in bathroom was broken.. Not cleaned properly (needs another vacuum?) No basic facilities like toilet paper or soap Stained couch Overall very tired - needs a lick of paint and general tidy up No guest information guide re checkout etc

2/10 Terrible

Natalya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

For 2 people only!

This could easily be 5 star if anyone could be bothered! No toilet roll. No light bulbs in side lights, no bedding!!!!!!! Sofa bed only big enough for 1 four year old, the bedding did not stretch to fit it and was full of holes, see photo, when I asked for a new sheet I was told it would arrive in the morning and it didn't, what a shame! Beautiful decor, but not functional!!! And NO service...