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The Other House South Kensington

4.0 star property

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Photo gallery for The Other House South Kensington

Indoor pool
Creator video
Club Courtyard | Courtyard view
Property amenity
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Imperial College London
    ‪9 min walk‬
  • Place, Natural History Museum
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Club Junior (Twin)

Club Junior (Twin)

Club Junior (Twin)

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Eaves

Club Eaves

Club Eaves

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original

Club Original

9.6 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Atrium

Club Atrium

Club Atrium

8.6 out of 10
Excellent
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Mezz

Premium bedding, in-room safe, individually decorated

The Mezz

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret

The Turret

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz

The Greater Mezz

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom

King Bedroom

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Greater Courtyard

Greater Courtyard

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard

Club Courtyard

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Accessible

King Accessible

King Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Vault

Premium bedding, in-room safe, individually decorated

2 Bedroom Vault

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 Bedroom Vault

Premium bedding, in-room safe, individually decorated

3 Bedroom Vault

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Club Junior (Twin)

Premium bedding, in-room safe, individually decorated

Club Junior (Twin)

  • Sleeps 2

Club Eaves

  • Sleeps 2

Club Original

  • Sleeps 2

The Mezz

  • Sleeps 2

View all photos for Greater Club Flat

Dining

Greater Club Flat

  • Sleeps 2

View all photos for Club Atrium

Living area

Club Atrium

  • Sleeps 2

The Club Apartments

  • Sleeps 2

The Greater Mezz

  • Sleeps 2

The Turret Room

  • Sleeps 2

View all photos for King Room-Accessible

Premium bedding, in-room safe, individually decorated

King Room-Accessible

  • Sleeps 2

View all photos for Club Courtyard

Dining

Club Courtyard

  • Sleeps 2

View all photos for Greater Courtyard

Living area

Greater Courtyard

  • Sleeps 2

View all photos for King Bedroom

Premium bedding, in-room safe, individually decorated

King Bedroom

  • Sleeps 2

View all photos for 2 Bedroom Vault

Interior

2 Bedroom Vault

  • Sleeps 4

View all photos for 3 Bedroom Vault

Living area

3 Bedroom Vault

  • Sleeps 6

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About this property

The Other House South Kensington

Hotel connected to a rail/subway station in London with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Other House South Kensington offers 237 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
With your stay at The Other House South Kensington, you're connected to a rail/subway station and just a quick walk from Natural History Museum. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, massages, or body scrubs at the spa
  • Amenities include locker space, 2 meeting rooms, and laundry facilities
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Within a 15-minute walk of Kensington High Street and Natural History Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Other House South Kensington offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A 24-hour fitness center, a library, and laundry facilities are also featured at the business-friendly The Other House South Kensington.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
The Other Kitchen - This café serves breakfast, brunch, and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 31 for adults and GBP 31 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping on request

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (110 centimetre high)
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 52.50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 6 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 31 for adults and GBP 31 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's The Other House mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 5 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 236 out of 318 reviews
Rating 8 - Good. 55 out of 318 reviews
Rating 6 - Okay. 17 out of 318 reviews
Rating 4 - Poor. 6 out of 318 reviews
Rating 2 - Terrible. 4 out of 318 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
friendly efficient staff; well presented and equipped room, no noise in or around the room and hotel giving a relaxed experience
Stayed 2 nights in Nov 2025

6/10 Okay

Juan

Liked: Property conditions & facilities, room comfort
Nice lobby and pool but rooms very narrow and dark. Also hotel looks old
Stayed 1 night in Nov 2025

10/10 Excellent

Shirley

Stayed 1 night in Nov 2025

10/10 Excellent

Dickson

Stayed 2 nights in Nov 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend The Other House. Beautiful hotel in a perfect location. Our room was beautiful - a little squishy, but great. The room had a kitchenette which took quite a bit of space, and we didn’t use it. It would be great if you feel like preparing some meals yourself, but we were keen to enjoy the restaurants and pubs in the city. The breakfast was excellent and well worth adding as an inclusion with your stay. The location is unbeatable with walking access to some of the main sights in London. It’s a beautiful neighbourhood and we felt safe and comfortable instantly. I hope we’ll be able to stay again one day soon.
Stayed 5 nights in Sep 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely room, good staff and a very nice spa
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Stayed 4 nights in Oct 2025

10/10 Excellent

Elnaz

Stayed 5 nights in Oct 2025

6/10 Okay

Jayne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

8/10 Good

Adel

Travelled with group

Spacious for London and well maintained

Lovely property and spacious club rooms with good setup with kitchen and fridge/ freezer and kettle and toaster and oven and cutlery and plates and nespresso machine. South Kensington is a great upmarket area very close to the center
Stayed 1 night in Oct 2025

10/10 Excellent

Shivkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous staff, clean rooms and very close to the underground. Will definitely go back again
Stayed 12 nights in Oct 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a great location. We stayed in one of the vaults flats with our kids. They loved the bed in the vault. The firedoor to outside wasn’t brilliantly sound proofed to the outdoor noise, but the kids still slept well. The kitchen is very clean and well appointed for its size. Pool is lovely and kept the kids happy between 3-4.30 when it is open for kids.
Stayed 4 nights in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the tube station and nice to have a little sitting area to relax. Very clean and quiet. Did not really use the club lounge. Bed very comfortable.
Stayed 5 nights in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great property with a very good location.
Stayed 2 nights in Oct 2025

8/10 Good

lesley

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. Very difficult to get ready in the morning with no hairdryer plug in bathroom and no mirror next to an outlet.
Stayed 2 nights in Oct 2025

6/10 Okay

Jonathan

Business traveller, Travelled with partner
Liked: Cleanliness
Small room, bad bed, reception staff good, waiting staff slow, service slow, food good quality but expensive. The first room we weee given had no windows so we asked to be moved.
Stayed 1 night in Oct 2025

10/10 Excellent

Neda

Stayed 8 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right down the street from Gloucester Rd tube station. Super safe at all hours. Rooms are gorgeous and we loved the small kitchenette. We will definitely stay here again next time we are in London.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other house was a great base for us on our London leg of our journey. Loved all the uniqueness of this place. The pool, sauna and steam rooms were a great way to escape the bustle of London. The staff were super attentive and friendly. Only comment for consideration was that our room felt a tad cramped, so perhaps a little less furniture.
Stayed 2 nights in Oct 2025

10/10 Excellent

eros

Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine, Sunrise

Stayed 1 night in Oct 2025

10/10 Excellent

Travel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Brilliant location Fabulous service Stunning accommodation Will return
Stayed 2 nights in Sep 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very close to the tube. Staff so polite and helpful. Will definitely be back!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was a cute boutique style. Weird set up, but nice. The only complaint is they have no phone number to call anyone for a need or question! They message through WhatsApp and I found it useless. Answering a question 8 hours later and not once getting any solution. They also do not have any sort of room service you can call and order. For a nicer hotel, this was ridiculous to me. Final note; for some reason they have a metal “decorative” room divider right in the middle of the room. Only making the room feel much smaller and not allowing you to watch the television from bed.
Stayed 3 nights in Aug 2025