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The Pilgrm Hotel

3.0 star property

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Photo gallery for The Pilgrm Hotel

Reception
Property video
Restaurant
Reception
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • 24/7 front desk

Explore the area

View in a map
25 London Street, London, England, W2 1HH
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Paddington Central
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Bunk

A bunk bed room with a radiator, a small table with books, and a window with a view of buildings.

Bunk

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfy

Comfy

Comfy

8.4 out of 10
Very good
(35 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for SNUG

SNUG

SNUG

7.2 out of 10
Good
(44 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Small

Small

Small

7.4 out of 10
Good
(18 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Nook

Nook

Nook

7.8 out of 10
Good
(9 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Bunk

Bunk

Bunk

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

The Pilgrm Hotel

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area and a 24-hour front desk are onsite. Housekeeping is available once per stay.
The Pilgrm Hotel offers 73 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

The Pilgrm Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include coffee/tea in a common area and a water dispenser
  • Guests have great things to say about the location and the clean accommodations
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Pilgrm Hotel also features coffee/tea in a common area and a water dispenser.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to noon.
The Lounge - Onsite restaurant.
Onsite venue #2 - coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

The Pilgrm Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 362 out of 802 reviews
Rating 8 - Good. 242 out of 802 reviews
Rating 6 - Okay. 114 out of 802 reviews
Rating 4 - Poor. 54 out of 802 reviews
Rating 2 - Terrible. 30 out of 802 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a quirky hotel, but nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Convenient location, spotlessly clean, and fantastic breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location a block from Paddington. Plenty of restaurants nearby, plus inhouse coffee bar, cafe and lounge. Very clean and comfortable.
Entry
Room
Cafe
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with view, good wifi
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind. The rooms clean, the beds very comfortable. We will stay there again next time we are in town.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities
Great brunch/ breakfast. Room small but good. Nice quirky boutique style hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Great location. Rooms were clean and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Heleen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, and near the station. Loved staying here!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Ewart

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed based on location. I like boutique hotels but this wasn't as pleasant an experience as I would expect.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Spotless room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally positioned to get to attractions
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Louisa

Liked: Cleanliness, property conditions & facilities
Great staff, perfect room. Amazing location for getting around
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
Great option for being close to Paddington Station. Excellent breakfast, coffee and service!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Feny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Very good breakfast at the lounge.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Cheryle

Liked: Cleanliness, staff & service, amenities
The room was spotless. The staff were extremely friendly and helpful. The location so close to Paddington Station was terrific for a newcomer to London.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, property conditions & facilities
Location! Super convenient Delicious breakfast offerings. Easy in and out.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for Paddington station. Nice coffee bar in the lobby. Nice, but small, rooms.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The large room was clean and the bed comfortable. The bathroom was great and the shower nice and large. The staff I encountered were all excellent and very accommodating especially at check in. I did not eat there
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
My third stay at this hotel. Mere minutes from Paddington station.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
Very close to Paddington Station so the location was great
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Tara

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was tiny and noise from the teeny corridor (and fire escape that you have to cross to get to the room from main building) was dreadful from the crack of dawn until very late into the night.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities
lift was broken but really not a drama, staff where ever friendly coffee shop and cocktails brilliant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless! The location is great! The bed is comfy! The hotel is groovy and funky and cool. The room is small, like an old European hotel, with a radiator and a wonderful view. Quirky in the best possible way.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Carpet looked like it had just had a deep clean! Staff super friendly!
Stayed 1 night in Oct 2025