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The Prince Akatoki London

5.0 star property
VIP Access

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Photo gallery for The Prince Akatoki London

Lobby lounge
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Lobby lounge
A bar area with wooden shelves stocked with bottles, a bar counter, and several bar stools.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
50 Great Cumberland Place, Marble Arch, London, England, W1H 7FD
  • Place, Marble Arch
    ‪3 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Oxford Street
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Interior

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Property amenity

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite (Junior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite (Junior)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Property amenity

Executive Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

Property amenity

Studio Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Prince Akatoki London

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
The Prince Akatoki London offers 82 air-conditioned accommodations with DVD players and minibars. Plasma televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Public bath/onsen services include a yukata (Japanese robe).
Our customers tell us they can't get enough of the helpful staff at The Prince Akatoki London. During your stay, you're just a quick walk from Marble Arch. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute walk from Frameless Immersive Art Experience and 6 minutes by foot from Hyde Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A 24-hour fitness center, a library, and multilingual staff are also featured at the luxury The Prince Akatoki London. A complete renovation of The Prince Akatoki London was completed in September 2019.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
TOKii - This restaurant serves breakfast, lunch, and dinner.
The Malt Lounge and Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Malt Lounge and Bar
  • TOKii

Things to do

  • 24-hour gym
  • Library

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Edwardian architecture
  • Fireplace in lobby
  • Renovated entire property - September 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • HDTV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 75 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 88 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 36 per person
  • Pet fee: GBP 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Third party payments are not accepted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arch Hotel
Arch Hotel London
Arch London
London Arch
The Arch London England
The Arch London Hotel London
Arch London Hotel
The Arch London England
The Arch London
The Prince Akatoki London Hotel
The Prince Akatoki London London
The Prince Akatoki London Hotel London

The Prince Akatoki London Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 810 out of 1002 reviews
Rating 8 - Good. 128 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent hotelchoice and great location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resturant at the hotel, and a lovely stay all together
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Helge Lønne

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in an excellent location just off Oxford Street and Edgware Road area so lots of restaurants, and shops but is extremely quiet. Everything was clean and comfortable. Would definitely stay again and recommend to others.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Location is fantastic.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
This is a calming oasis so close to the centre of the City. Magnificent staff, wonderful food. A delight from start to finish.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping is great
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, I would stay here again. The only thing is their toilet paper seems a bit rough.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

gillian

Liked: Cleanliness, staff & service, amenities
great hotel fantastic location. Lovely staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff couldn’t have made the trip for my parents better. Incredibly attentive, thoughtful and kind - and amazing facilities, very clean and tidy and a calming space. A complete gem in the city!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Great room and amazing service
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design | We were concerned with Basement suit but it was beautiful, quiet and private. Spacious for a family of three. Location was great near favorite shops. Great restaurants.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location, the staff were so welcoming and helpful. We were really lucky to receive a complimentary upgrade. My partner is pregnant and they were able to provide a specific pregnancy pillow which was a real surprise and really appreciated. We had a great stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Attentive staff, fabulous facilities, super cosy bed and excellent location. A beautifully warm, welcoming and cosy hotel. Highly recommended
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive, service generally impeccable. Gym was surprisingly good for a small boutique hotel. Very comfortable beds.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities
room spotless with excellent amenities
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
This is just a great hotel in every way. I love staying here.
Stayed 1 night in Nov 2025
Verified

8/10 Good

tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was enjoyable
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
The room was nicely appointed and everything was kept very clean. The location was great with easy access to the different areas of London we wanted to visit. The staff was friendly, knowledgeable and very helpful.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is very nice. I imagine 15 years ago it was flawless. The appearance was nice but a bit dated.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay. Very attentive staff and a fresh clean room of a reasonable size given its a London based hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT Hotel, loved our stay!!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a fantastic location. Will definitely stay here again.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was friendly and helpful, food was delicious
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Richard

Great atmosphere, very clean throughout, quiet, very helpful staff and a lovely meal in the restaurant.
Stayed 3 nights in Nov 2025