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The Prince Akatoki London

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Photo gallery for The Prince Akatoki London

Lobby lounge
Hypo-allergenic bedding, minibar, in-room safe, desk
Reception
Lobby lounge
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
50 Great Cumberland Place, Marble Arch, London, England, W1H 7FD
  • Place, Marble Arch
    ‪3 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Oxford Street
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Interior

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

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Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

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Superior Room

Superior Room

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Property amenity

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Junior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite (Junior)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

A hotel room with a bed, a nightstand, and a wall-mounted control panel.

Executive Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Property amenity

Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

Living area

Executive Junior Suite

  • Sleeps 3

View all photos for Executive Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 3

View all photos for One Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite

  • Sleeps 3

View all photos for Studio Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Suite

  • Sleeps 3

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About this property

The Prince Akatoki London

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
The Prince Akatoki London offers 82 air-conditioned accommodations with DVD players and minibars. Plasma televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Public bath/onsen services include a yukata (Japanese robe).
Our customers tell us they can't get enough of the helpful staff at The Prince Akatoki London. During your stay, you're just a quick walk from Marble Arch. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute walk from Frameless Immersive Art Experience and 6 minutes by foot from Hyde Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A 24-hour fitness center, a library, and multilingual staff are also featured at the luxury The Prince Akatoki London. A complete renovation of The Prince Akatoki London was completed in September 2019.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
TOKii - This restaurant serves breakfast, lunch, and dinner.
The Malt Lounge and Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Malt Lounge and Bar
  • TOKii

Things to do

  • 24-hour gym
  • Library

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Edwardian architecture
  • Fireplace in lobby
  • Renovated entire property - September 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • HDTV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 75 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 88 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 36 per person
  • Pet fee: GBP 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Third party payments are not accepted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arch Hotel
Arch Hotel London
Arch London
London Arch
The Arch London England
The Arch London Hotel London
Arch London Hotel
The Arch London England
The Arch London
The Prince Akatoki London Hotel
The Prince Akatoki London London
The Prince Akatoki London Hotel London

The Prince Akatoki London Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 1008 reviews
Rating 8 - Good. 136 out of 1008 reviews
Rating 6 - Okay. 35 out of 1008 reviews
Rating 4 - Poor. 12 out of 1008 reviews
Rating 2 - Terrible. 13 out of 1008 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Great room and amazing service
Stayed 6 nights in Feb 2026

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities
room spotless with excellent amenities
Stayed 2 nights in Feb 2026

10/10 Excellent

eli

Stayed 3 nights in Feb 2026

10/10 Excellent

Rima

Stayed 2 nights in Jan 2026

10/10 Excellent

Philip

Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was nicely appointed and everything was kept very clean. The location was great with easy access to the different areas of London we wanted to visit. The staff was friendly, knowledgeable and very helpful.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Meng-Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll come back
Stayed 6 nights in Dec 2025

10/10 Excellent

Mei Yi Melody

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay in this hotel with a proper king size bed and warm bidet toilet seat perfect for the winter. The curtains were thick to shield away the coldness of the winter. Just 1 small thing to improve is their housekeeping, we stayed for 5 nights, every day when we come back in the evening the wash basin is always not clean.. with dirt accumulated day by day and the shower gel and shampoo are such small bottles that it’s definitely not enough for 2 pax a day lol Lastly it’s located along a quiet street near Marble Arch, near to the underground station and walking distance to Hype Park. Just a further walk from the bustling Oxford street which we end up preferring Covent garden location then here. Just a personal preference
Stayed 5 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Masoud

Stayed 2 nights in Dec 2025

6/10 Okay

Marianne, New York

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room has very modern technologies everywhere. Well located. Nice staff. Downside was that we didn’t like going up / down 3 steps to use the restroom.
Stayed 2 nights in Dec 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay. Very attentive staff and a fresh clean room of a reasonable size given its a London based hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Moayed

Stayed 7 nights in Dec 2025

10/10 Excellent

Angela

Stayed 3 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
This is just a great hotel in every way. I love staying here.
Stayed 1 night in Nov 2025

8/10 Good

Rogerio, Rio de Janeiro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean hotel close to good quality shops. This was our fourth stay at this place so, we were a bit disappointed as returning guests by the fact that we were allocated some of the less attractive rooms on our first nights
Stayed 3 nights in Nov 2025

8/10 Good

tracie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was enjoyable
Stayed 5 nights in Nov 2025

10/10 Excellent

Richard

Travelled with family
Great atmosphere, very clean throughout, quiet, very helpful staff and a lovely meal in the restaurant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was superb and the room amenities were fantastic!
Stayed 1 night in Nov 2025

10/10 Excellent

Mohammad, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and well kept. Staff is very professional and accommodating. Would definitely return.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was friendly and helpful, food was delicious
Stayed 5 nights in Oct 2025