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The Rockwell

4.0 star property

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Photo gallery for The Rockwell

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Dining
View from property
Bar (on property)
Deluxe Double Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
181 Cromwell Road, London, England, SW5 OSF
  • Place, Kensington High Street
    ‪9 min walk‬
  • Place, Natural History Museum
    ‪16 min walk‬
  • Place, Hyde Park
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.8 out of 10
Excellent
(13 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Garden Room

Garden Room

Garden Room

9.4 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(18 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

9.0 out of 10
Wonderful
(17 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Rockwell

Hotel with a restaurant, near Kensington High Street
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
The Rockwell offers 40 accommodations with minibars and safes. Smart televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of The Rockwell's great location. During your stay, you're just a quick walk from Cromwell Road. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the location
  • Within a 15-minute walk of Kensington High Street and Natural History Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at the business-friendly The Rockwell.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
The Rockwell has a restaurant on site.
24-hour room service is available.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rockwell Hotel
Rockwell Hotel London
Rockwell London
The Rockwell Hotel London
The Rockwell London, England
Rockwell London
The Rockwell London
Rockwell Hotel London
The Rockwell Hotel
The Rockwell London
The Rockwell Hotel London

Reviews

The Rockwell Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 494 out of 1005 reviews
Rating 8 - Good. 376 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

Reviews

6/10 Okay

Amber

Stayed 1 night in Jun 2025

2/10 Terrible

Navid

Stayed 2 nights in Apr 2025

6/10 Okay

Andy

Disliked: Cleanliness, property conditions & facilities, room comfort
The room looked NOTHING like any of the photos, it was very 90s. It smelled strongly of cigarettes, I don’t know if someone had been smoking or if the previous guest was smelly but it was unpleasant. The tv was the smallest tv I’ve seen in living memory.
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great. Front desk ladies were very helpful. I traveled with my 11yo boy and felt very safe at all times. Easy access to public transportation.
Stayed 2 nights in Jun 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

LORRAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and friendly staff. I loved the location.
Stayed 7 nights in May 2025

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Just a super cute room with exactly what you need
Stayed 2 nights in May 2025

8/10 Good

Lindsay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms (with space), great location. Ok breakfast.
Stayed 3 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was as described and as the pictures, so met our expectation. The layout and amenities in the room were spacious, but it could do with an iron for those traveling from further away. The duvet and pillows are down which though luxurious, is a problem for allergies and the staff and housekeeping changed them for us, which was very helpful, and great service.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had booked two rooms on the 2nd floor. Nice big rooms. A little noisy, because of the traffic. The air con was on in the hall, cooling it down to a chilly temperature, while in the bathrooms in the room, the heating was on. Not very environmentally conscious.
Stayed 3 nights in Jun 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Stayed 1 night in May 2025

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, I stayed for 2 nights. And loved my stay! Location is perfect for London, very walkable area, tube super close by. And also the bed and room very so nice and cozy. I would stay here next time!
Stayed 2 nights in Jun 2025

8/10 Good

pia

Staff was wonderful! Room was fine . Neighborhood good and good location. . I only would have liked a different type of shower head. It was not a big problem though and I enjoyed my stay there.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Darcy

Disliked: Property conditions & facilities
I understand the eco part of not using AC but when you show that as an amenity for the room, it should be in the room with the ability to use. I also didn’t have cold water. They did say they fixed it, and it went from hot to hotter to almost burning my skin off. I stayed in the duplex, which is a lovely spot except they showed the bed on the lower level and it was on the top level. The staircase is incredibly narrow, and I almost fell a few times. Also, when I booked the room in February, they stated they had smart TV capability when I got there in May, apparently that was disabled in April without knowing. I appreciate that the hotel allows cancellations, but I wish as an international traveler that I would’ve been charged at the time I booked the room with the option to have it refund refunded by a certain date as opposed to being charged on the date it could be canceled. This caused my trip to go up about $100 due to financial fluctuations within the countries. Sadly, I cannot remember the one incredibly wonderful woman who is just lovely and accommodating, but I thank her so much for at least listening and attending to the needs that I had asked her about. It is a very walkable safe area very close to Earls Court station. The only other issue I had was one night I got back at about 11 PM and the door was locked. Myself and two other travelers were trying to get in and had to bang on the door for about five minutes.
POV from the Bed uptop
Free Mini Bar (yes I couldn’t believe it either)
Stayed 3 nights in May 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable. Staff helpful. Convenient to get to the Royal Brompton hospital
Stayed 1 night in May 2025

8/10 Good

Chinu

Business traveller
Nice staff, clean and neat. Expensive for the facility - but maybe due to location.
Stayed 2 nights in May 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value, quality rooms

The staff we very helpful and friendly. The room was lovely and quite. The garden area was a lovely feature and option to use. The value of the room compared to others was really good.
Stayed 1 night in May 2025

10/10 Excellent

mike

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Only paid £90 for a single so very good value.
Stayed 1 night in May 2025

8/10 Good

Seyed Mostafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast option is not worth it to be honest. Other than that great cheap option
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great 2 night stay, great service, clean, tidy and good value. Will definitely add to our shortlist of hotels for our next trip to London.
Stayed 2 nights in May 2025

10/10 Excellent

Troy

Stayed 1 night in Apr 2025

4/10 Poor

Dragos

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We requested a king size bed and they put two beaten twin mattress together.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyable stay if a little small for taller guests

Really great stay. Only issue I had was the bed was rather small and placing the mini fridge at the end of the bed didn't give me much space for my feet to hang over. Probably not a big deal for most but being over 6ft it wasn't the best. Other than that the staff were friendly and helpful and the facilities clean and modern.
Stayed 1 night in Apr 2025

8/10 Good

Nelson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025