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The Rockwell

4.0 star property

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Photo gallery for The Rockwell

Front of property
View from property
Lobby sitting area
Garden
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
181 Cromwell Road, London, England, SW5 OSF
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪9 min walk‬
  • Place, Kensington Gardens
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.0 out of 10
Wonderful
(14 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.2 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(22 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Room

Garden Room

Garden Room

9.4 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

9.0 out of 10
Wonderful
(20 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

The Rockwell

A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
The Rockwell offers 40 accommodations with minibars and safes. Smart televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of The Rockwell's great location. During your stay, you're just a quick walk from Cromwell Road. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of Kensington High Street and Natural History Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at the business-friendly The Rockwell.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
The Rockwell has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rockwell Hotel
Rockwell Hotel London
Rockwell London
The Rockwell Hotel London
The Rockwell London, England
Rockwell London
The Rockwell London
Rockwell Hotel London
The Rockwell Hotel
The Rockwell London
The Rockwell Hotel London

The Rockwell Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 512 out of 1004 reviews
Rating 8 - Good. 359 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean and pleasant
Stayed 1 night in Feb 2026

8/10 Good

MARK

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent large room at a very good price for central London. Very nice staff.
Stayed 1 night in Jan 2026

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, tidy, friendly, well located
Stayed 2 nights in Jan 2026

10/10 Excellent

Cagin

Stayed 1 night in Jan 2026

6/10 Okay

Florentyna

Business traveller
Liked: Cleanliness, property conditions & facilities
I had booked this particular one because of the restaurant on site. Disappointed on arrival to find it not open on monday evening, which the booking site doesnt specify. Room was clean and lovely, great ceiling window. Bed was comfy and cosy. Unfortunately hum from the room on and off all night.
Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Stayed 1 night in Jan 2026

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice size room, friendly staff and great location. Value for money.
Stayed 1 night in Jan 2026

4/10 Poor

Ryan

Business traveller
Initial check in was fine, even fine when i asked for a midday check out rather than 11am. To start with the bathroom was grubby and the towels were frayed. Was look at with disgust when i went to pay cash for drinks. Up to this point i had no idea that was a card only hotel. Outdated sockets in room, no usb
Stayed 1 night in Jan 2026

10/10 Excellent

Tara

Stayed 2 nights in Dec 2025

2/10 Terrible

Ansley

It was the woest
Stayed 3 nights in Dec 2025

10/10 Excellent

Nada

Liked: Cleanliness, amenities, property conditions & facilities
I love the Rockwell. The rooms are great because of the high ceilings. They are also well cleaned. I feel at home there.
Stayed 3 nights in Dec 2025

10/10 Excellent

PAUL

Stayed 1 night in Dec 2025

10/10 Excellent

Kaveh

Liked: Cleanliness, property conditions & facilities
The staff were extremely nice and helpful, I arrived very early morning from a long overseas flight and the staff did I their best to get a room ready for me couple hours before the 3PM check in time. The room was extremely clean and modern and despite being on the smaller side with US standards was very functional.
Stayed 2 nights in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Comfortable bed.
Stayed 2 nights in Nov 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Alejandro

Stayed 1 night in Dec 2025

10/10 Excellent

MADGE

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay. The hotel was spotless and the room very comfortable. The pillows were exceptional and had I known I wouldn't have dragged mine from Gloucestershire. The staff were helpful and friendly Also it was a 2 minute walk to the Cromwell Hospital. A perfect stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Lower ground floor was big for London and quiet for this road. Would definitely recommend
Stayed 1 night in Dec 2025

10/10 Excellent

P

Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Stayed 1 night in Dec 2025

10/10 Excellent

Hassan

Large rooms with l
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Friendly staff Quiet Clean Couldn’t ask for much more! Thanks
Stayed 1 night in Nov 2025

8/10 Good

Eoin

Business traveller
Liked: Cleanliness, staff & service, amenities
great staff, clean room, good location, decent breakfast, only minor issue was the air con was noisy, but othewise this was a quiet hotel.
Stayed 1 night in Nov 2025

8/10 Good

Mia

Liked: Cleanliness, staff & service
The staff were great & friendly. The hotel is charming and in a great location for sightseeing in Kensington and area. The room had everything I needed, it was nice to have a minifridge. The bed was super confortable and the bedding was warm. The bathroom was small but well laid out, my only complaint was the water pressure which affected the shower and toliet.
Stayed 2 nights in Nov 2025