A bar/lounge, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Z Hotel City offers 113 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished. 50-inch Smart televisions come with cable channels and pay movies. Bathrooms include showers.
This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
During your stay at The Z Hotel City, you're just a quick walk from The Strand. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
Continental breakfast served daily for a fee
Services include a concierge and luggage storage
Steps from The Strand and 11 minutes by foot from St. Paul's Cathedral
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Z Hotel City also features concierge services and an elevator.
This 3-star London hotel is smoke free.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; GBP 11.95 per person
A bar/lounge
A coffee shop/cafe
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift (114 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with cable channels
Pay films
Food and drink
Electric kettle
Free bottled water
Tea bags/instant coffee
More
Air conditioning
Ceiling fan
Desk
Desk chair
Heating
Individual furnishings
Laptop workspace
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately GBP 11.95 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Z City
The Z Hotel City Hotel
The Z Hotel City London
The Z Hotel City Hotel London
Reviews
The Z Hotel City Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Rating 10 - Excellent. 109 out of 239 reviews
10 - Excellent
109
Rating 8 - Good. 82 out of 239 reviews
8 - Good
82
Rating 6 - Okay. 26 out of 239 reviews
6 - Okay
26
Rating 4 - Poor. 11 out of 239 reviews
4 - Poor
11
Rating 2 - Terrible. 11 out of 239 reviews
2 - Terrible
11
Reviews
6/10 Okay
Michelle
Business traveller, Travelled with partner
12 Aug 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel itself is very nice. The staff are all lovely. However, the beds are incredibly hard. We had to ask for a spare duvet to put under us, but we still slept very little. The air con is also poor. We had a fan blasting all night as the air con did little to cool the room. If they could sort the beds I would stay again in cooler weather, but at the moment I couldn't recommend it as when we complained we were told all the beds are like it. One of us will sleep on just about anything and even he found it rock-like.
It would have nice to have been told at check-in on Tuesday about the complimentary wine and cheese. I found the young man who was working that day to be a bit stand offish and not very welcoming. I was celebrating my birthday and it would have really been nice to know about the event that was taking place in the evening.
Other than that the location is well appointed and a good walking distance to all the major attractions in central London.
This hotel what’s like my knight and shining armor. I had checked into a hotel that was disgusting and I had to last minute find a hotel that would be suitable. I checked ratings and I found Z hotel on Fleet Street. I cannot tell you how happy I was to check in there and find out how lovely it was! A real hotel! The staff were amazing. They were very helpful and friendly to check in was a breeze. The breakfast the next morning was wonderful. I cannot say enough about this hotel. It was so comfortable and I felt so great there after a horrendous experience at the hotel that I had originally booked thank you hotel Z for making my stay so great!
Z hotel is a great hotel with helpful staff. I did ask for an iron & board & was informed it would be broght up to our room, unfortunately this did not happen. I could have reminded them but we arrived in the evening & i was quite tired. The room was neat & clean but is small & difficult to move around for a 2 people.
This hotel was great! It was in a good location with a subway stop very close by. The hotel staff were very kind and welcoming. The room was very clean and had AC, which was very helpful in the summer heat. Definitely recommend!
Verified traveller
Stayed 1 night in Jul 2025
6/10 Okay
Chad
18 Jul 2025
Liked: Cleanliness, staff & service
Room was tiny and they didn’t clean my room. They breakfast option was lacking in my opinion