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The Z Hotel Victoria

3.0 star property

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Photo gallery for The Z Hotel Victoria

Exterior detail
Double Room
Interior
Shower, towels, soap, shampoo
Shower, towels, soap, shampoo

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
5 Lower Belgrave Street, London, England, SW1W 0NR
  • Place, Apollo Victoria Theatre
    ‪3 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Double Room, No Windows

Double Room, No Windows

Double Room, No Windows

8.2 out of 10
Very good
(16 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room, No Windows

Queen Room, No Windows

Queen Room, No Windows

8.0 out of 10
Very good
(13 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

7.6 out of 10
Good
(5 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room

Queen Room

Queen Room

7.6 out of 10
Good
(8 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Accessible Room

Queen Accessible Room

Queen Accessible Room

7.0 out of 10
Good
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Z Hotel Victoria

Hotel with a restaurant, near Buckingham Palace
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk. Housekeeping is available on request.
The Z Hotel Victoria offers 106 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually furnished accommodations include desks. A pillow menu is available. 50-inch Smart televisions come with premium satellite channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at The Z Hotel Victoria, you're just a quick walk from Victoria Station Travel Information Centre. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Just a 3-minute walk from Victoria Station Travel Information Centre and 11 minutes by foot from Buckingham Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Z Hotel Victoria also features concierge services and an elevator.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11:00 AM.
The Z Hotel Victoria has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (114 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 13.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Victoria Z Hotel
Z Hotel Victoria
Z Victoria
The Z Hotel Victoria London, England
The Z Hotel Victoria Hotel
The Z Hotel Victoria London
The Z Hotel Victoria Hotel London

The Z Hotel Victoria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 133 out of 305 reviews
Rating 8 - Good. 85 out of 305 reviews
Rating 6 - Okay. 55 out of 305 reviews
Rating 4 - Poor. 20 out of 305 reviews
Rating 2 - Terrible. 12 out of 305 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kumiko

Liked: Cleanliness, staff & service
Bathroom is tiny. Bed is really heigh
Stayed 1 night in Nov 2025

6/10 Okay

Byron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s what it says on the tin, it’s somewhere to put your head at night, not relax in your room
Stayed 2 nights in Nov 2025

8/10 Good

Samantha

Stayed 1 night in Nov 2025

10/10 Excellent

Mark, Huntington Beach

Stayed 4 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Friendly staff and atmosphere. Complimentary wine and cheese was a treat. Room compact but well equipped and clean. Staff were very attentive in helping us with a lost property item.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, room comfort
It could do with more thorough cleaning of the mould on the shower grout.
Stayed 1 night in Nov 2025

8/10 Good

Kelly

Liked: Staff & service, amenities
Staff were very nice and courteous Great location, 2mins walk to Victoria station What let it down was condition of the room. The bathroom had a lot of mould around the shower and should really be better maintained than what it was. Also my room was next to lift so i didn't sleep well with the noise.
Stayed 1 night in Nov 2025

10/10 Excellent

Wanda

Stayed 1 night in Oct 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities
Best location, clean , spotless , worth the money , well recommended, staff been great and friendly and attentive we stayed for one night and will go back again, 3 minutes walk from Victoria station
Stayed 1 night in Nov 2025

6/10 Okay

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel staff and general atmosphere, cleanliness etc were excellent. However it's the smallest room I have ever stayed in. I didn't fit in the bed across the width of the entire room
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities. Excellent location. Had a disaster on the last day after checking out when an unexpected rain downpour left me and my daughter completely soaked. Lovely team let us use the facilities to dry off and get changed into dry clothes. Only negative is the confusing z membership benefits. Posters throughout the hotel say free hot drinks etc for members (which you can join online for free). After signing up and was told you can only use the benefits if you book directly with the hotel. We will definitely stay here again on our next trip.
Stayed 2 nights in Aug 2025

8/10 Good

Victoria

Liked: Cleanliness, property conditions & facilities
Great if not staying long because rooms are very small.
Stayed 4 nights in Oct 2025

6/10 Okay

Ian

Stayed 2 nights in Oct 2025

6/10 Okay

Mohammed

Stayed 2 nights in Oct 2025

8/10 Good

Faithhope

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not really
Stayed 2 nights in Oct 2025

6/10 Okay

Corrie

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly and room was clean. But be warned the room is beyond tiny, no room for anything, no closet or drawers barely room to open suitcase. Bed smushed up to the frosted bathroom. Ok if just one person do not recommend for a couple
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Stayed 4 nights in Oct 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ajmal from the front desk is the best! He delivers above & beyond customer service. Please extend our appreciation & gratefulness to Ajmal! Thank you.
Stayed 1 night in Oct 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Brooke

Liked: Cleanliness, staff & service, amenities
The mattress in room 409 needs replacing desperately as it was SO uncomfortable and totally worn out, but the staff was nice and location was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Racgael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel for its location (right outside Victoria Station). The rooms are VERY small but spotlessly clean with good bathrooms and the staff are so helpful and friendly. We will definitely stay again if we have a short trip.
Stayed 1 night in Oct 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service
We stayed here before and love the location. Very near theatre, victoria station, restaurants. Rooms are small but great for short stays
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very clean hotel.
Stayed 4 nights in Oct 2025

6/10 Okay

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alison

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a treat! The experience continued to impress within an atmosphere of generosity & yes how can I help attitude being the absolute norm. The unexpected extra treats wine & cheese the quality of the F& B experience simple but good quality ! Barista coffees & the reception desk doubled as the hospitality center! Thank you 10/10 team Z!
Stayed 2 nights in Oct 2025