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Warm Apartments in Queensway

2.0 star property

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Photo gallery for Warm Apartments in Queensway

Superior Studio, Private Bathroom, City View
Superior Studio, Private Bathroom, City View | Balcony view
Comfort Apartment, Private Bathroom | Lounge
Standard Apartment, Private Bathroom, City View | Lounge
Studio, Private Bathroom | Bathroom

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
9 Queensborough Terrace, London, England, W2 3TB
  • Place, Queensway
    ‪2 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Hyde Park
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Studio, Private Bathroom

Studio, Private Bathroom

Studio, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, Private Bathroom

Deluxe Studio, Private Bathroom

Deluxe Studio, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Studio, Private Bathroom

Standard Studio, Private Bathroom

Standard Studio, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment, Private Bathroom, City View

Standard Apartment, Private Bathroom, City View

Standard Apartment, Private Bathroom, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Private Bathroom, City View

Deluxe Apartment, Private Bathroom, City View

Deluxe Apartment, Private Bathroom, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Private Bathroom, City View

Superior Apartment, Private Bathroom, City View

Superior Apartment, Private Bathroom, City View

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, Private Bathroom

Comfort Apartment, Private Bathroom | Lounge

Comfort Apartment, Private Bathroom

  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, Ensuite

Apartment, Ensuite

Apartment, Ensuite

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Studio, Private Bathroom, City View

Superior Studio, Private Bathroom, City View

Superior Studio, Private Bathroom, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Studio, Private Bathroom

Basic Studio, Private Bathroom

Basic Studio, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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The price is €102
includes taxes & fees
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About this property

Warm Apartments in Queensway

Warm Apartments in Queensway offers 13 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers.
During your stay at Warm Apartments in Queensway, you're just a quick walk from Kensington Gardens.
  • Free WiFi (speed: 50+ Mbps)
  • Services include a virtual front desk
  • Within a 15-minute walk of Hyde Park and Kensington Gardens

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Virtual front desk

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Mini-fridge

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Warm Apartments in Queensway Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 10 out of 33 reviews
Rating 4 - Poor. 7 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
The location was perfect!! We were so close to alot of things like Kensington palace, london Paddington station and the museums. The apartment is perfect for what its used for, great ammenties, had everythkng in we needed and easy check in and check out! Will definitely be back!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Heathrow
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really responsive and helpful. The apartment is good for us. Warmth and cozy.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Warm Apartments was rather a pleasant experience. Great location, apartment in very good condition, comfortable, quiet, a well equipped functioning kitchen. Very responsive to my enquiries and requests. Highly recommended.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Meredith

Liked: Staff & service
It was ok
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Helena

Disliked: Cleanliness, staff & service, amenities
They asked us to call 30 minutes before arrival, yet they were still 10 minutes late without any notice. The place was not clean- floors, pillowcases, and bed sheets were all dirty. We had to request new towels multiple times, and it took over 24 hours for them to arrive. On top of that, the building’s entry door was left open by the staff all day, which did not feel safe. When we returned around 9 PM, it was still unlocked and open.
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Royston

Disliked: Property conditions & facilities
Well situated, within walking distance of shops, stations and park. Shower could be cleaner, under the bed and sofas, looks like it has not be cleaned for months. We arranged to drop luggage early, staff there had no idea. No hot water (including shower) or heating for 2 days, said they repaired it, but they hadn't (request for partial refund due to this rejected).
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Lola

Disliked: Cleanliness, amenities, property conditions & facilities
The overall experience was pretty bad. The room was not nice but it was decently clean. There is not staff on the premises so we had to wait when we arrived and they were not accommodating whatsoever. They seemed kind of mad when we asked for more towels despite the fact that they only gave us 3 towels for a room booked for 4. They had massive attitude over message. And then when they did deliver the extra towel, it was actually two bath mats and not a towel. The walls are also super thin and we had noisy neighbours. And there was no control over the temperature of the room so it was constantly freezing. Don’t stay here.
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Dion

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Wifi did not work throughout my stay despite raising the concern multiple times to the customer service. We accommodated their request to let them know 30 minutes before we arrived to check-in, however they still had us waiting on the sidewalk for an hour. Very poor staff, and sadly would not recommend or stay again
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Charalambos

Liked: Cleanliness
Disliked: Amenities
First of all the apartment was way smaller than it looked in the photos, thankfully it was cleaned well before we checked in. Even though we had inform the agency of our check in time, we had to wait around 30-40 minutes extra outside when we arrived for someone to come and let us in. The external door needs some repairs, as it felt like we would break the key each time we were trying to come in.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Jane

Disliked: Cleanliness, amenities, property conditions & facilities
Check in was flawed. We waited quite some time even though we gave the requested “heads up” on our arrival time. There was someone in the flat but on the phone for more than 10 minutes not realizing we were waiting outside. We tried calling texting and sending messages through the app. The apartment was ok but not suited for longer than a day or two. Supplied only 1/3 a roll of TP with no spare, no spare garbage bags so that we could empty, no towel to dry dishes. Door didn’t lock properly so had to take extra care whenever coming home or leaving, especially as on ground floor. Good location, easy for underground options and train.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Tamara

Disliked: Staff & service
Arrived with no towels or WIFI. Hand towels never did arrive as promised and got a note 2 days in that they don’t provide those suddenly?! WIFI starting working on last day after complaining many times. Apartment was on the 5th floor but the elevator only went to 4th floor so then had to drag heavy luggage up a very narrow spiral staircase. Asked for assistance getting a taxi for our checkout as we didn’t have a phone and lack of WIFI and was told no. Front door to building often found open.
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Feels incomplete

First of all, a positive - the location of this apartment is fantastic. Close to several Underground stations and Paddington train station is a 15-minute walk away. Lots of souvenir shops, super markets, and international food choices near by. Location-wise, I'd choose this area again. The management was friendly and let us drop off our luggage early before check-in time. Now come the stuff about the apartment. On paper, Warm Apartments look like they have all the hardware (appliances). In fact they do have a kitchen, washer/dryer, but missing many small details. For example, no hand towels for the bathroom, no tea towels and dish cloths for the kitchen. No bulbs in all of the lamps. Be prepared to wait for them to show up when checking in. Overall, if you need a stopover stay, it'll work. But I don't recommend it.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Sandra

Liked: Staff & service
+ Relatively quiet area with good amenities + Cooking facilities, kettle, toaster, crockery & cutlery + Wardrobe with hangers + Bed relatively comfortable and fresh bed linen ( - even though I found a couple of hairs on it) + Bath had hot water on the 4th floor (not guaranteed in London!) and towles, toilet paper, soap - Terrible phone connection in front of property to receive instruction to enter/check-in; and message to get key confusing (plus not addressed to me but someone else) - Stairs pretty much unaccessible - escape hazard due to dirty towels, vacuum cleaners, matresses etc blocking the way up - so you are forced to take the small lift - TLC required - No table/chair to sit except on bed - which gets uncomfortable especially when wanting to eat dinner - & + No hairdryer in room at arrival but was brought to the door within an hour - Bring coffee/tea and a kitchen towel if you intend to use the cups - Some noisy visitors upstairs ruined the first night, but I guess that's pretty normal for London too!
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Linda

Liked: Cleanliness
Disliked: Property conditions & facilities
This was a cute clean apartment with comfy beds; however I would not stay again. The main concern was the moldy bathroom. We had to keep the vent fan on to keep the mold smell out of the rest of the apartment. The other issue we had was that there were no comforts of home. You could not close the bedroom door. There were zero comforts such as tea, coffee or sugar. There weren’t even any light bulbs in any of the lamps. No clothes iron. The housekeeping was lacking also. We ran out of toilet paper and no extra was left in the room. We notified management and it took from 9 am until 3 pm for them to get us some. We had no hand towels or kitchen towels. I can say the place was pretty quiet and it was just two blocks to restaurants and shopping so that was a plus.
Stayed 5 nights in Sep 2025
Verified

2/10 Terrible

Linda

Disliked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed at property 1B which is a small studio in the basement. The sunroof above the small kitchen and the window were splattered with brid droppings. Though there was a fan in the property, the window and the door by the kitchen can't be opened therefore no air ventilation. The room felt very stuffy and the air heavy which makes us feel suffocated. The eyes became itchy and watery too. We're afraid due to the bird droppings we could be getting bird flu. We checked in at 5pm and checked out at midnight because we could't sleep and we couldn't stay any longer worrying for our health. I think this property should not be let out especially in the summer for the health and safety of the patrons. And the photo advertised to us is not the photo of the property we got.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

S

Disliked: Staff & service

Overnight Stay

E Mail advised to contact the staff with eta or 30 minutes before arrival. I text and made 2 calls but the person i spoke to did not seem to understand what i was saying. I had to phone again when we arrived and had to wait outside. A man arrived and did not acknowledge or communicate with us. Neither did a woman who was cleaning inside the apartments. Eventually a man came and pleasantly but briefly told us to leave keys he gave us on the side when we leave. No internet or any other information was provided. The room was a basement. Had new kettle toaster and microwave. Cutlery and tableware were adequate and iron, hairdryer, fan tower, airer and also shower gel and shampoo were provided. Beds were clean and comfy. The lamp had no bulb in it. Radiater in the shower bathroom was leaking. Location was great. We would ultimately stay here again if on a night stopover and the price was fair.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Isabelle

Liked: Staff & service
Disliked: Amenities
Points positifs : emplacement, disponibilité du personnel, confort du lit Points négatifs : Les photos présentes sur l’annonce ne montrent volontairement pas la qualité réelle de la prestation proposée : localisation du studio en sous-sol, kitchenette hors d’âge, planchers disjoints, tâches d’humidité ; Kitchenette située sous une verrière en plexiglas jonchée de fientes, où atterrissent et roucoulent bruyamment des pigeons dès 7h le matin ; Plaques de cuisson inutilisables (chaque allumage faisait sauter les plombs dans tout le studio) ; Peu de vaisselle (1 seul verre à eau) et pas d’ustensiles de cuisine (spatule, etc.) contrairement à ce qui était annoncé ; Pas de rideaux occultants contrairement à ce qui est spécifié sur l’annonce de location ; Pas d’aérations : les seules fenêtres qui donnent sur l’extérieur sont condamnées, couvertes elles aussi de fientes et barrées par un gros câble électrique ; Chaleur excessive dans le logement malgré la période hivernale (fin janvier) et tous chauffages éteints (accentuée par l’impossibilité d’ouvrir les fenêtres) ; A l’entrée dans le logement nous n’avons reçu qu’une clef pour la porte principale du logement, qui ne dispose pas de poignée et ne se verrouille pas. La porte de la chambre, au contraire, s’est verrouillée par accident alors que nous ne disposions pas de clef pour la rouvrir, la poignée tournant dans le vide ; Le couloir entre la salle d’eau et la chambre disposait d’un plafonnier à détection de mouvement trèèèèèèèèèèè
Kitchenette: verrière en plexiglas, absence de rideau et fenêtres condamnées.
Porte d’entrée: pas de poignée, pas de verrou.
Porte d’entrée: tâche d’humidité.
Pièce principale: planches disjointes.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

gloria

Liked: Cleanliness, staff & service, amenities
El apartamento estaba limpio y en buen estado. El televisor no funcionó y no lo arreglaron. Pero dejamos las llaves adentro y nos solucionaron rápido. Si lo recomiendo.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Anthony

Stayed 4 nights in Jan 2026
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Julie

Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Masumi

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

COSTA

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025