White House Hotel London

3.5 star property

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Photo gallery for White House Hotel London

Property entrance
In-room safe, desk, bed sheets
Double Room | Bathroom
Exterior
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
102 Sussex Gardens, London, England, W2 1UH
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

Triple Room

  • Sleeps 3
  • 3 Single Beds

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

White House Hotel London

Along with self parking, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free continental breakfast and free WiFi in public areas are also provided.
White House Hotel London offers 15 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
During your stay at White House Hotel London, you're just a quick walk from Hyde Park. You'll find features like free breakfast and free WiFi in public areas, plus self parking (surcharge).
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Services include luggage storage
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
Free breakfast is available daily. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star London hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel London White House
Hotel White House London
Hotel White London
London Hotel White House
London White House
London White House Hotel
White Hotel London
White House Hotel London
White House London
White House London Hotel
Melia White Hotel
Melia White House London, England
Sol Melia London
White House Hotel London Hotel
White House Hotel London London
White House Hotel London Hotel London

White House Hotel London Reviews

Reviews

6.8
Rating 10 - Excellent. 68 out of 343 reviews
Rating 8 - Good. 105 out of 343 reviews
Rating 6 - Okay. 90 out of 343 reviews
Rating 4 - Poor. 50 out of 343 reviews
Rating 2 - Terrible. 30 out of 343 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Rachael

Liked: Amenities
The room was okay when i checked in but the cleaner that came to clean the next day didn’t even tidy the room, the floor was tidy and some of the kitchen staff was not friendly during the breakfast
Stayed 2 nights in Dec 2025

8/10 Good

Jeremy, CHEPSTOW

Liked: Cleanliness, amenities, property conditions & facilities
Reception manned 24hrs
Stayed 1 night in Dec 2025

6/10 Okay

Graham

We had to wait to be let in to the hotel on our return around 9.30pm as there were no staff present. Room very warm but fan too noisy to have on at night. Would have preferred duvets instead of the bedding provided. All other amenities satisfactory. Staff courteous.
Stayed 1 night in Dec 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, helpful staff.
Stayed 1 night in Nov 2025

6/10 Okay

Alvaro

Travelled with group
Good hotel in the middle of busy Paddington neighborhood, but cleanliness is lacking a bit and also the fact that there isn’t an actual reception desk at this property and you must go to another, bigger hotel two-three doors down.
Stayed 2 nights in Nov 2025

4/10 Poor

Belinda

Travelled with family
Disliked: Cleanliness, amenities
Daughter took ill (not hotel's fault!) &when I rang reception at 12am-there was no answer until I rang the external hotel number, as I really needed replacement sheets &blanket. I was initially told to come down &out via the external street to reception to get them - as a lone parent that would've meant trailing my young ill child out OR leaving her alone in the room in the dark as the keycard was needed for me to get in the bottom doors! So I pushed for reception man to bring sheets to me. When he arrived, I was told I'd interrupted his prayer &there were no duvets....despite being midweek &having 2buildings of rooms. When I asked for a laundry/black bag for dirty linen i was told to leave it in the room-but the smell was making us worse- so i was told to leave it in a small enclosed hall outside mine &2 other rooms or in the stairwell - very unhygienic &unsafe. The gentleman DID later return with bin bags &he found a blanket which i appreciated. In the morning, I requested 11.30 checkout instead of 10.30 &reception kindly agreed to let the cleaning team know however at 10.10 (BEFORE the regular checkout a lady burst into the room WITHOUT knocking despite us being in there. She was rude when I explained the late checkout reason &argued it wasn't acceptable, checkout was 10.30 as she had rooms to clean (this was 10.10!!) &left my daughter &I shocked & upset to top off an already stressful night.
Stayed 2 nights in Nov 2025

2/10 Terrible

Victoria

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness - not cleaned, stains & cobwebs on floor & walls, only beds made Condition - drains blocked in both sink & shower, bathroom handle broken Staff - none present, room key given by another hotel next door. Breakfast - N/A
Broken light switches
Dusty
Broken fixture
Paintwork
Stayed 1 night in Nov 2025

2/10 Terrible

Glyn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woken up many times by loud bangs from the other rooms. Was no one at reception and had to wait outside for 10 minutes before check in. They didn't apologise. Bed was horrible, waterproof mattress protector, sheets slipped off and crumpled up, no duvet, just a sheets and disgusting blanket
Stayed 1 night in Nov 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Anny

Business traveller
Liked: Staff & service
It was basic but comfortable. Room had tea etc in and was a nice temperature. Breakfast was basic but plenty of it. It's a bit run down but perfect if looking for a cheap room for a night. Good shower
Stayed 1 night in Nov 2025

8/10 Good

E

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location was excellent; room bright and clean with good lighting options; shower worked well; good value, though a lot of stairs to climb and then the room key didn't work!
Stayed 2 nights in Nov 2025

6/10 Okay

Alhaji Sainna

Disliked: Amenities
The room is as shown on the pictures but the breakfast wasn’t very good & the juice isn’t fresh and the bedsheets are a bit smelly. The WiFi password wasn’t given too and the reception number isn’t given and not in the room, so if you need to contact the reception from your room you will have to walk to the next building.
Stayed 1 night in Oct 2025

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities
When we got there the owner said we were staying at the Seymour (next door). Having read the reviews I was a little sceptical, however, we couldn’t fault the hotel. Man on the front desk was helpful, room was decent for a family of 3, breakfast filled a hole! Would definitely stay here again.
Stayed 3 nights in Oct 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, but clean. Needed updating... one bedspread had a burn mark. They did have a parking spot for us, luckily. But the location for the price was pretty good if you want to be there in Paddington. No frills and older but cheap
Stayed 1 night in Oct 2025

10/10 Excellent

Niel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, breakfast a little limited though.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hermino Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 8 nights in Oct 2025

6/10 Okay

Irene

Liked: Staff & service, property conditions & facilities
Room was okay, bfast is okay too, staffs are nice.
Stayed 1 night in Oct 2025

8/10 Good

Edwin, Brighton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel closer to the city
Stayed 3 nights in Oct 2025

6/10 Okay

Sue

Travelled with partner
Disliked: Amenities, property conditions & facilities
They put me in other hotel on the side (same owner) so I do not know how the room in The White Hotel are. Room I got is smaĺl with no small fridge. A little dust around. However, location is convinience and close to transits...it s o.k with me. I did not pay for breakfast but I saw it s very basic.
Stayed 2 nights in Oct 2025

6/10 Okay

Andrew

Business traveller
Disliked: Property conditions & facilities, room comfort
Cheap and standard reflects the price
Stayed 1 night in Oct 2025

6/10 Okay

Donna

Travelled with partner
Room was adequate for a one night stay. I appreciated there was breakfast available with cereals and food that one could maybe make a sandwich with. Room was freshly cleaned but the bedspread with cigarette burns and multiple stains does not make for a good first impression when walking into the room. The walls also had lots of splatters on them and the TV remote had lots of food remains and other dirt. Area is very convenient with lots of dining options near Paddington station which is a short walk away.
Stayed 1 night in Sep 2025

10/10 Excellent

Zeeshan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Yuchen

Liked: Staff & service, room comfort
The staff were nice and helpful, it's at a very convenient location that bus, train and underground stations are just a few minutes walk away from the hotel. However, the room condition is not ideal considering the price, it's also not the cleanest with hair at some places and stained towels and sheets.
Stayed 2 nights in Sep 2025

2/10 Terrible

Spencer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moldy showers, terrible breakfast.
Stayed 3 nights in Sep 2025