Zedwell Capsule Hotel, Piccadilly Circus

1.0 star property

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Photo gallery for Zedwell Capsule Hotel, Piccadilly Circus

Shopping centre
Capsule Cocoon
Capsule Cocoon | Bathroom
Exterior
Capsule Cocoon | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
The Pavillion, Great Windmill Street, Westminster Borough, London, England, W1J 0DA
  • Place, Piccadilly Circus
    ‪1 min walk‬
  • Place, Piccadilly
    ‪1 min walk‬
  • Place, Leicester Square
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

Capsule Cocoon

8.4 out of 10
Very good
(50 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Female Capsule Cocoon

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

About this property

Zedwell Capsule Hotel, Piccadilly Circus

Along with a 24-hour front desk, this hostel has express check-in and free WiFi in public areas. Housekeeping is available once per stay.
Zedwell Capsule Hotel, Piccadilly Circus offers 965 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Housekeeping is provided once per stay.
During your stay at Zedwell Capsule Hotel, Piccadilly Circus, you're just a quick walk from Piccadilly Circus. You'll find features like free WiFi in public areas.
  • Free WiFi (speed: 50+ Mbps)
  • Amenities include an elevator
  • Steps from Piccadilly Circus and Piccadilly
As a guest of Zedwell Capsule Hotel, Piccadilly Circus, you'll find express check-in and an elevator. Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Shower

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Towels fee: GBP 5 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger aren't allowed at this property.

Zedwell Capsule Hotel, Piccadilly Circus Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 243 out of 542 reviews
Rating 8 - Good. 155 out of 542 reviews
Rating 6 - Okay. 72 out of 542 reviews
Rating 4 - Poor. 27 out of 542 reviews
Rating 2 - Terrible. 45 out of 542 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
The Capsule Hotel is a hidden gem in an otherwise very busy city... I've wanted to try this experience for a few years now and I'm so glad that I did! The staff are genuine, kind, and helpful, and they really supported me throughout my whole stay. The "pods" are incredible. From the cleanliness to the ambiance, it's an experience like no other. However, I wouldn't recommend this to someone who struggles with claustrophobia; the rooms are plenty big enough for all your needs, especially for a cheap city break, but someone who struggles in/ with tight spaces may find the rooms restricting. If you are seriously considering to stay in a capsule hotel, I would recommend bringing your own handheld/ mini fan, a towel, and a padlock for comfort and security!
Stayed 1 night in Feb 2026

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities
Great location for theatre shows
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay away from home. Laundry, coffee machine, lounge would be a nice addon.
Stayed 1 night in Jan 2026

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
Amazing place to stay in the heart of London.. Would definitely return to it if I am gonna be in London. The only thing is they don't change bed covers untill u check out... In 5 days they don't changed the sheets... Plus there is no cafeteria to eat food or breakfast.
Stayed 6 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Feb 2026

10/10 Excellent

Abdelghani

Stayed 4 nights in Jan 2026

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service
Does what y it says on the tin , showers need addressing spray everywhere but would stay again
Stayed 2 nights in Jan 2026

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities
The staff was very helpful, clean premise and room.Defenitly I will book again.Thank you !
Stayed 5 nights in Jan 2026

8/10 Good

Georgios

Liked: Cleanliness, staff & service
Perfect location, clean, friendly staff, logical price
Stayed 1 night in Jan 2026

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Cocoon was clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Marcus Jude

Stayed 2 nights in Jan 2026

10/10 Excellent

Kate

Stayed 10 nights in Jan 2026

8/10 Good

Matleena

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location and value for money. Friendly staff at the reception. No cold tap water to drink and terrible showers. I do not know if it really was able to lock to capsules. Anyway you need your own padlock.
Stayed 5 nights in Jan 2026

6/10 Okay

IAN

Liked: Cleanliness, amenities
The capsule, bathroom, coridoors and reception were all spotless. Staff all helpful with one significant exception which was in respone to.the constructive criticism of the signage on the stairs. There is substantial building works. There was inadequate temporary signage to direct guests to reception and not get caught trapped in the building works. Trapped being the operative word. Had there been an emergency on Friday night. On Saturday morning when three of us missed the sign directing us to receptiion twice and found ourselves trapped, I wanted to hear the response to our collective concern of ' I will look into that what you tell me not that could not have happened. I think perhaps you needed a native English speaker on duty to hear and understood this concern.
Stayed 1 night in Jan 2026

8/10 Good

Laetitia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean capsules and showers, and nice staff. Not luxury, but better than I expected
Stayed 1 night in Jan 2026

6/10 Okay

abbie

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Exactly what you’d expect, the staff are great and quickly moved my bunk when the lock was broken. They’re quite hard to get hold of on WhatsApp though. There’s also no drinking water in the building.
Stayed 1 night in Jan 2026

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just needed a bed for the night. Very very good value. Had a great night's sleep.
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Courteous staff. Clean rooms and showers. Hardworking janitors who work hard to keep the floors dry and toilets clean. Good security staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Bronwyn

Stayed 1 night in Jan 2026

10/10 Excellent

Tomasz

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nicely designed, seamless experience, great value for money
Stayed 1 night in Jan 2026

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cocoon was comfy, check in was very efficient, toilets were clean
Stayed 1 night in Jan 2026

8/10 Good

Debbie

Liked: Staff & service
Pod was as expected, staff helpful and friendly. Bathrooms were not as good as I'd hoped.
Stayed 1 night in Jan 2026

2/10 Terrible

Daniel

Disliked: Amenities
Every time I stay, the pods are uncomfortably warm throughout the night, even in January (the fan makes little difference). I have also never found a tap in any of the bathrooms that dispenses cold (instead of very hot) water, meaning there is no way to get drinkable water or brush your teeth without using hot water. I heard another customer also complaining about the lack of any cold water options (but they were advised to buy cold water from a shop outside).
Stayed 1 night in Jan 2026

8/10 Good

John

Stayed 2 nights in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice place, good security and helpful staff
Stayed 3 nights in Jan 2026