Zedwell Capsule Hotel, Piccadilly Circus

1.0 star property

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Photo gallery for Zedwell Capsule Hotel, Piccadilly Circus

Capsule Cocoon
Capsule Cocoon
Exterior
Capsule Cocoon | Bathroom
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
The Pavillion, Great Windmill Street, Westminster Borough, London, England, W1J 0DA
  • Place, Piccadilly Circus
    ‪1 min walk‬
  • Place, Leicester Square
    ‪3 min walk‬
  • Place, Trafalgar Square
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

Capsule Cocoon

8.2 out of 10
Very good
(28 reviews)
  • Sleeps 1
  • 1 Twin Bed

Female Capsule Cocoon

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Zedwell Capsule Hotel, Piccadilly Circus

Hostel with a 24-hour front desk, steps from Piccadilly Circus
Along with a 24-hour front desk, this hostel has express check-in and free WiFi in public areas. Housekeeping is available once per stay.
Zedwell Capsule Hotel, Piccadilly Circus offers 965 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
During your stay at Zedwell Capsule Hotel, Piccadilly Circus, you're just a quick walk from Piccadilly Circus. You'll find features like free WiFi in public areas.
  • Free WiFi (speed: 50+ Mbps)
  • Amenities include an elevator
  • Steps from Piccadilly Circus and Piccadilly
As a guest of Zedwell Capsule Hotel, Piccadilly Circus, you'll find express check-in and an elevator. Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Shower

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Towels fee: GBP 5 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Zedwell Capsule Hotel, Piccadilly Circus Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 215 reviews
Rating 8 - Good. 59 out of 215 reviews
Rating 6 - Okay. 36 out of 215 reviews
Rating 4 - Poor. 11 out of 215 reviews
Rating 2 - Terrible. 22 out of 215 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort

Poor Locks

The locks at the capsule hostel just don’t work. Even if you have a hostel lock, if you twist hard enough the lock will unlatch. It makes it really hard to trust your things are safe. I could also not lock my capsule at night.
Stayed 1 night in Jul 2025

6/10 Okay

kelly

Liked: Property conditions & facilities
Area is perfect for central London and safe during the day but at night durning the summer was a little dangerous so be careful. There was a murder down the street and a friend of ours almost got robbed. The place is clean however the capsule has a gate door to open in close in your capsule that was a little hard to open so I decided not to stay there but I did check it to see if I could and I really not for me to stay in A capsule but it was clean and AC worked great. They had shower and toilet share with men and woman. They told me to leave my bag in-front of the door of my bed I thought there was a closet for bags but no they don’t.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 3 nights in Jul 2025

2/10 Terrible

Jack, Dallas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The minimalist “cocoon” concept of this place is interesting and the cost of staying here is significantly less than hotels. BUT the cocoon you sleep in isn’t much bigger than a coffin and the entire place is like a giant “Petri Dish”. They would have to go thru much more extensive cleaning and disinfecting their cocoons and restrooms to be safe … and even then, all it takes is one person with respiratory ailment or cold to spread it to scores of others. I NEVER get sick yet, after only one night there, the next day my nose started running and I was sneezing, coughing, and blowing my nose for a week. I had paid for 9 nights but only stayed 2 nights and went to a hotel to get air conditioning, sleep, & get better. I asked Zed for a refund of some of the nights I didn’t stay there but it was nonrefundable (so beware of that too.) Speaking of air conditioning, I got the impression Zedwell Cocoon was supposed to have separate air controls … in reality, it only had an on/off switch for a light and a fan that did not make it cooler. It was hot, humid, and sweaty in that Cocoon … you have to decide which is more important, leaving your Cocoon door open (hoping to get some cooler air but not feeling safe as you sleep) or close your door for safety and sweating (all while breathing in the germs from the last 10 people in that Cocoon & bathrooms). Conclusion is it was MISERABLE, I didn’t get any sleep either night, and I caught a nasty illness because I stayed there. Never again!
Stayed 10 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got to the location early and was prepared to pay to have my luggage stored for a while but the nice gentleman at reception checked me in immediately which was really kind of him! And proceeded to talk on the purpose of my stay which was for work and he lent me a padlock for my pod, amazing experience from the beginning. The pod was fantastic, very spacious and had a fan in there too
Stayed 2 nights in Jul 2025

8/10 Good

Yam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was very comfy and staff were polite.
Stayed 3 nights in Jul 2025

6/10 Okay

KA HO KEVIN, Las Vegas

Disliked: Staff & service
Perfect location, but this place is actually call Piccadilly hostel at the building, not what we read on orbitz, besides that, they do provide a bath towel, not no towel on hotel info, the door of capsule do not lock unless you bring a lock, it woudl be more helpful if those info is included on booking. Besides once a finish the online check in before arrival, I did drop some msg to the host/staff, none of them got reply, on that, it’s better to jus shut down that part or give us an email to reach the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 9 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Started out with a 3 day reservation and was comfortable enough to add on 7 more days. On site staff was friendly and the cleaning crew did a fine job of keeping the facilities clean. They could add a lot of value by adding a social room and coin-op laundry units.
Stayed 3 nights in Jul 2025

4/10 Poor

Bryony

Stayed 1 night in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Martin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Humphrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort
I am aware of the construction works presently going on, therefore am trying to be as fair as possible. Also, this is my first time in experiencing sleeping in a pod/capsule. 1 star deducted for comfort as the doors do not close quietly (I do get that they are fire doors and need to close quickly, however something to dampen the noise would be helpful). Also, regarding bathroom facilities, it seems difficult for us men in particular to be able to have a shave due to the lack of a small washbasin. Perhaps this could be rectified as the construction works progress? The full marks for eco friendliness are for being able to adjust the brightness of the light using the rotary dimmer control switch, and the PIS sensors for the lavatory cubicles enables the light to only come on when somebody enters. For those who would like to walk down the stairs rather than waiting for the lift, there could be better signage other than the mandatory fire exit signs due to the design of the staircase. My own personal belief is that when the construction works are finally completed, that the signage will be in place. The staff are friendly and help you with the online check in process and the activation of the keycard if need be.
Stayed 4 nights in Jul 2025

2/10 Terrible

Paul

Disliked: Room comfort

Cramped & Noisy

Awful experience. The photos/description didn’t prepare me for how Cramped & Noisy it was. Even at such a low price it’s not worth it.
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Stayed 1 night in Jul 2025

10/10 Excellent

Kyler

Stayed 5 nights in Jul 2025

2/10 Terrible

Mr Matthew T

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Was a bit tricky to find as the map linked to the regular hotel not the capsule hostel. At the time, there was a lot of work going on with the building (did not disturb us), but lifts were available as alternative to the stairs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Naif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location, clean, high value for money and excellent service by the front desk staff
Stayed 2 nights in Jul 2025

6/10 Okay

Cherith

Stayed 3 nights in Jul 2025

6/10 Okay

Martin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025