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Zedwell Capsule Hotel, Piccadilly Circus

1.0 star property

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Shopping centre
Capsule Cocoon | Bathroom
Capsule Cocoon
Exterior
Capsule Cocoon | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
The Pavillion, Great Windmill Street, Westminster Borough, London, England, W1J 0DA
  • Place, Piccadilly Circus
    ‪1 min walk‬
  • Place, Piccadilly
    ‪1 min walk‬
  • Place, Leicester Square
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

View all photos for Capsule Cocoon

Soundproofing, free WiFi

Capsule Cocoon

8.4 out of 10
Very good
(48 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Female Capsule Cocoon

Soundproofing, free WiFi

Female Capsule Cocoon

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Similar properties

Cocoon 3
Zedwell Underground Hotel Tottenham Court Road
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
3.3 out of 5, 1,233 reviews
The price is €89
includes taxes & fees
29 Mar - 30 Mar
Zedwell Underground Hotel Tottenham Court Road

About this property

Zedwell Capsule Hotel, Piccadilly Circus

Along with a 24-hour front desk, this hostel has express check-in and free WiFi in public areas. Housekeeping is available once per stay.
Zedwell Capsule Hotel, Piccadilly Circus offers 965 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Housekeeping is provided once per stay.
During your stay at Zedwell Capsule Hotel, Piccadilly Circus, you're just a quick walk from Piccadilly Circus. You'll find features like free WiFi in public areas.
  • Free WiFi (speed: 50+ Mbps)
  • Amenities include an elevator
  • Steps from Piccadilly Circus and Piccadilly
As a guest of Zedwell Capsule Hotel, Piccadilly Circus, you'll find express check-in and an elevator. Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Shower

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Towels fee: GBP 5 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Zedwell Capsule Hotel, Piccadilly Circus Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 220 out of 484 reviews
Rating 8 - Good. 135 out of 484 reviews
Rating 6 - Okay. 61 out of 484 reviews
Rating 4 - Poor. 23 out of 484 reviews
Rating 2 - Terrible. 45 out of 484 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Levan

Stayed 1 night in Dec 2025

8/10 Good

Colin

Stayed 1 night in Nov 2025

6/10 Okay

Justin

Stayed 2 nights in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
The capsule was very clean and comfy and the staff friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Evia

Stayed 1 night in Dec 2025

8/10 Good

RONGCHUN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall, great stay if you are only staying for one night and it’s a solo trip. The location is convenient and the price is cheap. However, they do charge for almost everything. They charge for renting a lock and to rent a towel (£5), also charge for any check in and out amendment and luggage facility. So basically everything. There’s no Aircon there, but there’s an air filter. Which means you get purified air. But you do get very stuffy in there. It’s not the cleanest as it’s really dirty under the bed. Dusts, bits and bobs. Great day for the price and the location. But not ideal if you travel together with someone for more than one day.
Stayed 1 night in Dec 2025

4/10 Poor

Maisie

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
On the evening of arrival reception staff were dismissive and impolite. We had asked to be put in a mixed dorm as there were three of us and we wanted to be together. We would have been understanding if we were told that it was fully booked and there was no availability but our answer was just “I've put you in the women's dorm now”. The pods were clean and set up nicely but my outside lock did not work which meant my stuff was not secure when I went to the toilets. It looked like this was the case for quite a few of the pods because my friend had to call reception staff up to fix his. On the second night at 4am someone tried to open my pod from the outside. I messaged the reception and a lady did come up to assure me everything was alright and occasionally drunk women try to get into the wrong pods, she walked me to the toilets. When I made my way back to the block my capsule was in, there was a man waiting to go in and assumed to follow me in. I told him I wouldn't let him in and had to use my nails to pull the door closed behind me. Again, I messaged the reception team, the app did not let me scroll so I could not see replies, they did not reply for 20 minutes asking for my capsule number, they knew it the first time. My reply was delayed by being unable to scroll. The next message I received from them was at 6:21am saying they were glad the problem was resolved. I didn't feel safe and I would not stay again or recommend it.
Stayed 2 nights in Dec 2025

10/10 Excellent

alex

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

8/10 Good

Hugh

Liked: Cleanliness, property conditions & facilities
Cocoon capsules are not for the claustrophobic, but once you are over the enclosed nature, and the clambering to get in to the capsules, the actual bed is very comfortable. The little fan that brings air in is a bit noisy, but as it is “white noise” it shouldn’t affect your sleep. If you are wanting to go out whilst
Stayed 1 night in Dec 2025

2/10 Terrible

Sarah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

4/10 Poor

Neil

Stayed 1 night in Dec 2025

6/10 Okay

Lucas

Business traveller
Liked: Cleanliness
Very affordable but facing some teething issues. The place felt a bit hard to navigate- the lobby felt pretty hidden away and the lifts seemed to never arrive. The lock on my capsule didn’t work either so I had to bring my luggage with me. For the price it’s hard to beat though, and definitely something I’d consider doing again.
Stayed 1 night in Oct 2025

10/10 Excellent

George

Stayed 1 night in Dec 2025

10/10 Excellent

Chyanne

Stayed 1 night in Dec 2025

4/10 Poor

rika

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I wasn't given the capsule I booked. Booked Female capsule which slightly costs more than mixed ones but didn't give me back the difference insisting it was the issues by Hotels.com. I did online checkin as I got instruction email by the hotel - well, via Hotels.com. There should've been some data mis-matching, which is not MY fault, more like between theirs and this Hotels.com data transfer system. So be careful upon check-in if you book female pod from here. Better message the hotel for reconfirm before checkin. They said they'd investigate what happened, there was another case in a week. From following night, they said they move me to female pod (I originally booked) but didn't do anything about my 1st night. Mixed pod area was quite safe so my stay itself was okay. Capsule was slightly bigger than expected. No wait time for toilet / shower. I didn't like the shower room - hope they replace the shower head. You can get slippers, earplugs, water, little snacks by vending machine. No tea / coffee / hot water facilities on site as far as I saw. Bins are for everything, no bin for recycling.
Stayed 3 nights in Dec 2025

8/10 Good

Bukky

Stayed 1 night in Nov 2025

10/10 Excellent

Georgia

Stayed 1 night in Dec 2025

8/10 Good

Chyanne

Stayed 1 night in Dec 2025

10/10 Excellent

sanjiv

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Dec 2025

6/10 Okay

Aleksander

Liked: Amenities
Disliked: Staff & service
The capsule itself is cozy and well-designed for a good night’s sleep. The mattress was comfortable, and I appreciated having both a power outlet and USB ports for charging devices. Features like dimmable lighting, a mirror, and a fan you can control added convenience. The pillow and duvet were also of good quality, which was a nice touch. However, the temperature inside the capsule was a major drawback—it became uncomfortably warm. Even in December, I had to keep the door slightly open for fresh air. I can only imagine how hot it will get during summer. Storage options were limited. There was no dedicated space for shoes or luggage, so guests ended up placing them wherever they could find room. This felt disorganized and could easily be improved. On the positive side, there were plenty of showers and toilets, so I never experienced a queue. That said, the shower design needs attention—you get wetter standing near the door than under the showerhead, and belongings can easily get soaked if not placed carefully. Free shower soap was a nice bonus. The elevator was painfully slow, which was frustrating. I hope this is addressed soon. Check-in was self-service via an iPad, which worked fine, but if you need assistance, expect to wait in line. I missed having more attentive service at check-in; staff seemed disengaged and offered minimal help. Overall, for the price I paid, the experience was borderline acceptable. I’ve had better stays at hostels compared to this hotel.
Stayed 4 nights in Dec 2025

8/10 Good

Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

Chyanne

Stayed 1 night in Dec 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Scott

Stayed 1 night in Dec 2025

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location. Low cost. It's an odd experience. Fine for one night. Wouldn't want to stay longer. I know it's intentionally very basic, but not being given a towel seemed to be taking that minimalist approach a bit too far.
Stayed 1 night in Dec 2025