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Pacific Stay Hotel

3.5 star property

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Photo gallery for Pacific Stay Hotel

Breakfast and dinner served
Interior entrance
Courtyard
Standard Double Room, 2 Queen Beds
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Bar

Explore the area

View in a map
3223 East Garvey Avenue North, West Covina, CA, 91791
  • Azusa Pacific University
    ‪7 min drive‬
  • Raging Waters
    ‪9 min drive‬
  • California State Polytechnic University, Pomona
    ‪11 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Roll-in Shower

Free toiletries, hair dryer, towels, soap

Traditional Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Premium Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Basic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

7.0 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Hearing Accessible

Free toiletries, hair dryer, towels, soap

Premium Room, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Bedroom, Hearing Accessible

Free toiletries, hair dryer, towels, soap

Standard Double Room, 1 Bedroom, Hearing Accessible

  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Pacific Stay Hotel

Hotel in West Covina with a fitness center and a 24-hour front desk
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center. Housekeeping is available on request.
Pacific Stay Hotel offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Pacific Stay Hotel. During your stay, you'll be close to South Hills Country Club. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Just a 3-minute drive from South Hills Country Club and a few minutes from Glendora Square
Pacific Stay Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Pacific Stay Hotel. Free self parking is available.

This 3.5-star West Covina hotel is smoke free.

Dahlia's Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dahlia's Restaurant & Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 55
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 33
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 55 (subject to availability)
  • Late check-out fee: USD 33 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rodeway Inn Fairplex
Rodeway Inn Fairplex Hotel
Rodeway Inn Fairplex Hotel West Covina
Rodeway Inn Fairplex West Covina
Holiday Inn West Covina Hotel
Clarion Hotel West Covina
Rodeway Inn Near Fairplex Hotel West Covina
Holiday Inn West Covina
Holiday Inn West Covina
Pacific Stay Hotel Hotel
Pacific Stay Hotel West Covina
Pacific Stay Hotel Hotel West Covina
Holiday Inn West Covina an IHG Hotel

Pacific Stay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1018 reviews
Rating 8 - Good. 247 out of 1018 reviews
Rating 6 - Okay. 128 out of 1018 reviews
Rating 4 - Poor. 57 out of 1018 reviews
Rating 2 - Terrible. 56 out of 1018 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Was surprised it’s under new management, but would stay here again.
Stayed 3 nights in Jun 2025

6/10 Okay

Matthew

Stayed 2 nights in Jun 2025

8/10 Good

Marcus Keola

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet... very close to restaurants and shopping...it is actually walkable to the places.. Very convenient
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing.
Stayed 1 night in Jun 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness
Close to the freeway and lots of options for food and or shopping nearby
Stayed 3 nights in Jun 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean! Loved how it was close to everything. Would definitely stay here again.
Stayed 2 nights in Jun 2025

6/10 Okay

shreya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Ombera

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was a Holiday Inn previously. You can still see the old sign under the new one. Our air conditioner was off when we got into the room and they sent maintenence up to turn it on. The next morning, the floor under it was wet which makes me think that's why they had it turned off. The room wasn't the cleanest. I picked my shirt up off the floor and it was covered in pet hair. But for the staff was friendly and they're obviously trying to make it nice. The beds were comfy. For one night and the price it was fine.
Stayed 2 nights in May 2025

6/10 Okay

Wesley

Stayed 1 night in Jun 2025

8/10 Good

Martha

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

4/10 Poor

Aileen, LAFAYETTE

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No free wifi in our room. Getting out of the elevator on the 5th floor smelled like toilet bowl cleaner. The bed was hard and not flat. Also, there was a little silverfish bug under one of our pillows. We won't be coming back or recommending this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy
Stayed 1 night in Jun 2025

10/10 Excellent

alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in Jun 2025

8/10 Good

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Not a 5 star but just average stay
Stayed 1 night in Jun 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy beds, breakfast available
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Very old carpet throughout and smells musty throughout hallways. Floor in the bathroom was not clean. The staff was nice however.
Stayed 1 night in Jun 2025

10/10 Excellent

denise

Stayed 1 night in May 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, staff friendly and attentive.
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness
Nice
Stayed 1 night in May 2025

10/10 Excellent

denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you!!! Had a wonderful two day stayp
Stayed 1 night in May 2025

8/10 Good

Dora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit outdated but ok for one night
Stayed 1 night in May 2025

4/10 Poor

Patricia, cypress

Disliked: Property conditions & facilities
Hotel needs refurbishing
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Great building and location. But outdated.

The hotel building its great, the bed was comfortable. But the big issue for me was the floor carpet. Very old dirty and glued on top of each other. The elevator very dirty, it fills unsafe. It Appears that the owners don't want to invest in the building. I will not go back. I travel for business, and stay in a budget friendly hotels I can see the difference. I believe ist a Management issue. I can tell this hotel building used to be beautifull and classy.
Stayed 1 night in May 2025

6/10 Okay

Chyse

Stayed 3 nights in May 2025