I have stayed at the Regency Inn and Suites a few times. The staff is friendly, and when you let them know that there is a problem in the room, as a courtesy they will change your room. This last time I stayed there it was unpleasant, but it was through no fault of the managers. Unfortunately, undesirable guests in the upstairs room above my room were fighting, yelling, throwing each other around, and destroying the room all night. They woke me up and I could not go back to sleep. I notified the managers and they told them to leave and made sure that they never stay there again.